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VoodooDreams: Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior verification (Page 5)

Topic created on 16th Aug. 2020 | Page: 5 of 10 | Answers: 98 | Views: 17,674
wettibernd
Expert

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

6th Sep. 2020, at 02:55 am CEST#44
21 Likes

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StefanoPlay wrote on 05.09.2020 at 14:30: The store had also withheld over 3000€ with me with extremely questionable AGB interpretation. Not completely wrong, but any other casino would have acted differently. Just stay away from the casino!



Sorry for your win, must not be easy with such amounts



Wish you all the best anyway.



And forget that GJ can always help here, people, they take their Affiliate income and that's it soon. With insignificant problems will help, with high sums you can bend that!

Well you already so often thrown out here, the GJ team actually always helps when the casino is listed here and they have never made a secret of the fact that the money for the site comes from Affi. I've also had a few times problems and I've always been helped quickly and easily. And especially with high sums, people have already been offered that GJ pays a lawyer to finally enforce a landmark decision in a German court

So just keep the ball flat and throw up in a game addiction forum

Wish you all the best and a better life

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Caro
Expert

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

7th Sep. 2020, at 02:11 pm CEST#45
1 Like

Liked this post: Avatar von Ricofrx Ricofrx
wettibernd wrote on 06.09.2020 at 02:55
Well you already so often thrown out here, the GJ team actually always helps when the casino is listed here and they have also never made a secret of the fact that the money for the site comes from Affi. I've also had a few times problems and I've always been helped quickly and easily. And especially with high sums, people have already been offered that GJ pays a lawyer to finally enforce a landmark decision in a German court

So just keep the ball flat and throw up in a game addiction forum

Wish you all the best and a better life

Here I have to agree with wettibernd...we help every user here as long as it is a mistake with a casino we have listed on GambleJoe. Very simply explained: we ONLY have contacts to the casinos we promote. It doesn't matter what the payout amount is or what the user needs our help with

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Ricofrx
Rookie

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

9th Sep. 2020, at 11:17 am CEST#46
2 Likes

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On my very detailed and long complaint email, I have not yet received a response.
I'll try again in the live chat. Caro has also followed up again.
As soon as there is an update I will post it here. But I am quite confident that everything will be cleared up.

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Ricofrx
Rookie

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

11th Sep. 2020, at 01:03 pm CEST#47
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Short update, so Voodoo has closed the case for itself, without having checked the documents again, or to ask questions. You should close the casino, an absolute impudence. Apart from that, my last two deposits, with which I have won enormously, were simply misappropriated and not even mentioned. Although this payment method was already verified. Personally, no one from the casino has answered me. I carry the whole thing now one step further and get in touch as soon as there is news. I can emphasize it again since careful with some Online Casinos, at Voodoo the support is fine. But the checks and reviews about it are for the dustbin! There is no personal support, from other casinos I am used to get a personal contact to help you with such problems. But what is happening now is fraud and rip-off, you could have clarified together all this

Best regards and have a nice weekend

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Gewinner
Rookie

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

11th Sep. 2020, at 03:12 pm CEST#48
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The 159,000 € are too much for the store, I think then they go insolvent when they pay you. But do not give up, the next stage is called mga?

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Ricofrx
Rookie

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

11th Sep. 2020, at 03:26 pm CEST#49
1 Like

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Winner wrote on 11.09.2020 at 15:12: The 159,000 € are too much for the store, I think then go insolvent when they pay you. But do not give up, next stage is called mga?

Yes exactly or Pardee

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Taybone
Amateur

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

12th Sep. 2020, at 01:45 am CEST#50
1 Like

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They have specified 100,000 payout per month. There are casinos that have significantly less

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Kleinkariert
Expert

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

12th Sep. 2020, at 05:00 am CEST#51
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Taybone wrote on 12/09/2020 at 01:45: They have stated 100,000 payout per month. There are casinos that have significantly less


They can state what they want if they don't end up paying it out.

Should the casino not pay out here or somehow show some kind of goodwill or logic I would very much like to lead the casino into the Blacklist, that would be the only consequence and hope that Gamblejoe considers that.

I would in your place every Affiliate site strive vorallem CM, where that as many as possible mitbekommen. Just cause as much damage as possible they should simply decide after so many weeks they do not pay out.

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ShakhtarD
Amateur

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

12th Sep. 2020, at 01:05 pm CEST#52
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Even as an uninvolved person, you get angry when you read this
Should the case not be cleared up, one can only wish the casino a massive damage to its reputation...

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Ricofrx
Rookie

Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior...

14th Sep. 2020, at 04:03 pm CEST#53
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I have now filed complaints with 2 places, at the same time I contacted support again and puked my GUTS out.
That probably won't do any good. I still have hope that someone from management will get back to me and finally take a good look at this. This is just fraud what is happening right now and I hope it is just a stupid mistake. So if anyone from Voodoo is reading this, I'd love to get this resolved without a fight!

What I absolutely cannot understand is how carelessly such a decision may be made. Last 2 deposits over 2200.00 € retained, although a win resulted from it. And on top of that the whole win withhold. Angry is no longer an expression!

If no one from Voodoo within the next week to a clarifying conversation, the store should really on the blacklist.

I wish you all a nice week.

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