I have spent the last two hours dealing with management on the above allegations:
@tontoo2 as I already told you in the Communicator, the management will deal with this thread. I was told that they will first credit you with 10 free spins on Vikings as compensation and will look into the matter with NetEnt.
@rain11 also to your Verification issue - still not verified after about 50 hours - I wrote to management. I was told that verifications and payouts are usually faster. Withdrawals should normally take no longer than 8 hours maximum and the verification procedure should also be much faster.
@Anyone who thinks Slotty Vegas works with fakeslots: No they don't. sunmaker and sunnyplayer for example have the same loader as Slotty Vegas. The games are 100% original! Moreover, Slottyvegas has not only an MGA but also a UK gambling license and using FakeSlots would mean certain death for Slottyvegas. The UK Gambling Commission is the world's strictest regulatory body, here casinos have been fined immensely, running into the millions, for much smaller violations.
Why did we include SlottyVegas?
I played at SlottyVegas myself about a year ago and had no such problems. Deposits (with credit card and Neteller) worked flawlessly and also the games and the website ran smoothly. What I personally liked about this online casino was the transparency in the KYC area (verification area). Unlike most Online Casinos, Slottyvegas indicates which additional documents may be required in the future.
The advantage at SlottyVegas: There are no surprises during the verification process.
Other reasons for inclusion:
In my research on the casino, I found comparatively fewer complaints and problems than average.
Slotty Vegas holds an MGA license as well as a UK gambling license.
Subjective initial assessment of the management: friendly, customer-oriented, solution-oriented and (at least with us) ready to talk, not arrogant or overbearing.
Another feature that I personally liked was the sorting option by Variance / volatility of the slots
By the way, I made a Deposit of 20€ via credit card with my account (where a limit was still set). The money was booked immediately, without error message, and I could play everything without any problems. I personally can not understand the deposit problems that a user here had
However, I do not want to say that it can not be, but only that we are individuals and in the end, the community (the mass of people) must determine which online casino is good and which is not so good via the ratings. We can give our own opinion about the casinos and so can the users. Our tests and reviews are snapshots, initial assessments that naturally come from our own experiences and do not have to apply to the mass of players. That's why we at GambleJoe are not always immediately unserious, as some always immediately scream, but we do our best within the limits of our human possibilities.
This post has been translated automatically
Anonym
Former Member
[solved] SlottyVegas highest caution! Scam!
12th Dec. 2018, at 06:13 pm CET#32
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Daniel wrote on 12/12/2018 at 6:06 pm: I have spent the last two hours dealing with management on the above allegations:
@tontoo2 as I told you in the Communicator, management will look into this thread. I was told that they will first credit you with 10 free spins on Vikings as compensation and will look into the matter with NetEnt.
@rain11 also to your Verification issue - still not verified after about 50 hours - I wrote to management. I was told that verifications and payouts are usually faster. Withdrawals should normally take no longer than 8 hours maximum and the verification procedure should also be much faster.
@Anyone who thinks Slotty Vegas works with fakeslots: No they don't. sunmaker and sunnyplayer for example have the same loader as Slotty Vegas. The games are 100% original! Moreover, Slottyvegas has not only an MGA but also a UK gambling license and using FakeSlots would mean certain death for Slottyvegas. The UK Gambling Commission is the world's strictest regulatory body, here casinos have been fined immensely, running into the millions, for much smaller violations.
Why did we include SlottyVegas?
I played at SlottyVegas myself about a year ago and had no such problems. Deposits (with credit card and Neteller) worked flawlessly and also the games and the website ran smoothly. What I personally liked about this online casino was the transparency in the KYC area (verification area). Unlike most Online Casinos, Slottyvegas indicates which additional documents may be required in the future.
The advantage at SlottyVegas: There are no surprises during the verification process.
Other reasons for inclusion:
In my research on the casino, I found comparatively fewer complaints and problems than average.
Slotty Vegas holds an MGA license as well as a UK gambling license.
Subjective initial assessment of the management: friendly, customer-oriented, solution-oriented and (at least with us) ready to talk, not arrogant or overbearing.
Another feature that I personally liked was the sorting option by Variance / volatility of the slots
By the way, I made a Deposit of 20€ via credit card with my account (where a limit was still set). The money was booked immediately, without error message, and I could play everything without any problems. I personally can not understand the deposit problems that a user here had
However, I do not want to say that it can not be, but only that we are individuals and in the end, the community (the mass of people) must determine which online casino is good and which is not so good via the ratings. We can give our own opinion about the casinos and so can the users. Our tests and reviews are snapshots, initial assessments that naturally come from our own experiences and do not have to apply to the mass of players. That's why we at GambleJoe are not always immediately unserious, as some always immediately scream, but we do our best within the bounds of our human possibilities.
Hi with me the immediate transfer did not work in the Live Chat they told me I should deposit with entercash
That lasted as I said for days then..the meant in the live chat also that there are currently problems with deposits naja as well as I have deleted me anyway
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Anonym
Former Member
[solved] SlottyVegas highest caution! Scam!
12th Dec. 2018, at 06:26 pm CET#33
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Thanks Daniel for the clarification.
The site still looks very unprofessional, games take too long to load, even with me there was an error message when depositing but the money was posted anyway.
The site itself looks as if the programmer or web designer is only in the first semester of his studies.
I personally feel more comfortable and in better hands with other casinos.
But if you are so convinced of this casino, I might give it another chance sometime.
Now I'll wait and see what comes out with the Vikings game
This post has been translated automatically
K****t
Forum posts:688Member has been banned
[solved] SlottyVegas highest caution! Scam!
12th Dec. 2018, at 06:39 pm CET#34
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Daniel wrote on 12/12/2018 at 18:06
@Anyone who thinks Slotty Vegas works with fake slots: No they don't. sunmaker and sunnyplayer, for example, have the same loader as Slotty Vegas
Well, I say, even twice
Actually, everyone could have just tested themselves, I had also posted the link.
Nevertheless, I have stopped at SlottyVegas, because I had disliked the little traps of the bonus rules until a while ago.
They said you can't wager more than 30% of the bonus per spin, however that was in the T&Cs, right at the bottom and quite hidden. While in the bonus rules the maximum bet was 5 or 7 euros.
That's how it was with CrazyVegas. Didn't they used to belong together before CrazyVegas shut down?
Also, most slots that you are allowed to play anywhere else with bonus were banned there. Or are they still, no idea.
Casinos that set such rules obviously want to prevent payouts. That was not for me.
No idea if that has changed now.
But if someone doesn't get their wins in free spins and gets fobbed off, I don't need to test if anything has changed either.
Daniel wrote on 12/12/2018 at 18:06: @tontoo2 as I already told you in the Communicator, the management will deal with this thread. I was told that they will first credit you 10 free spins on Vikings as compensation and look into the matter with NetEnt.
Thanks for the commitment. Would be nice if they clear this up. Basically, I don't assume a conceit on my part, I mean, every long-time player doesn't easily deceive himself about the result of a spin, even on a slot that you already know well. I don't want to rule it out completely, but the possibility is in the low percentage range. Such a FS cluster of spins unfortunately does not remain on the screen, like an ordinary picture without autospin. You look spellbound at the winning field, Scatter runs in, everything stops and when movement comes into the picture again and you realize that it is not the winning count, the picture is already gone, i.e. superimposed
If I am wrong, mea culpa.
The support was, as already mentioned, very polite. Me too, although first "hit the roof" at said spin
Nice gesture with the free spins, wish the casino a successful clarification
Kaffeelicht wrote on 12/12/2018 at 18:39: but if someone doesn't get their wins in free spins and is fobbed off, I don't need to test if anything has changed either.
It was about the last spin that was not counted according to Tontoo2. And if there was a mistake, then it was NetEnt and not Slottyvegas
I've only had positive experiences with SlottyVegas / BetAt so far - the layout of the site is (as always) a matter of taste but that aside
- i never had any problems with deposits (Paysafe, credit card)
- Verification and withdrawal were fast and without any problems
- Do they give regular 100% no sticky Bonuses?
- Are the bonus rules ok (as soon as you have at least 15€ bonus 30% already equals 5€ Maxbet)
- The slots do not load slower than in other casinos
- Is the support very professional and helpful
Tontoo makes the impression to know what he is talking about and I remembered a case where I played a Netent Jackpot slot on Pokerstars about 1 year ago and did not get into the bonus game although the symbols were there - I could imagine that there are display bugs that are very rare and show you in the end something else than you really have. Fakeslots I can not imagine on SlottyVegas, but if they would make this effort then but rather with FakeSlots just run off a 5x win than with those who show a 200x winning picture but then do not pay out or?
Last but not least, I think it would be great if the freeloaders who immediately cite a "never seen before" loading screen at Bonanza as further proof would first inform themselves correctly - this loading screen can be seen in tens of casinos, results from a release of Bonanza on the Microgaming platform (which currently runs parallel to the old Nyx variant) and has absolutely nothing to do with fake
LG
This post has been translated automatically
K****t
Forum posts:688Member has been banned
[solved] SlottyVegas highest caution! Scam!
12th Dec. 2018, at 09:16 pm CET#38
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Daniel wrote on 12/12/2018 at 7:57 PM
It was about the last spin, which was not counted according to Tontoo2. And if there was an error, then it was the fault of NetEnt and not Slottyvegas
Correct, but then the support should have said that you inform NetEnt accordingly or ask there.
To simply do nothing and leave the customer looking stupid is simply unacceptable.
In addition, you don't know who is actually to blame for this oddity.
In any case, they try to clarify the matter.
Maybe a little update for those who are interested
Daniel responded to my post right away and offered me help via PN. Thanks for that, really top.
3 hours later I also got the mail that I am now fully verified
So far so good, then wanted to pay out. Unfortunately, but no payout is possible because I have deposited via Paysafe or Sofort Überweisung.
Solution of the casino: They transfer it by bank transfer "by hand". With each withdrawal in the future I should contact the support. Cumbersome.
On the question of whether it is not possible to transfer via Trustly said the support man unfortunately does not work.
OK, agreed, should pay out and never see you again.
Then the chat opened again, it was now possible via Trustly. Hm...?
Ok, maybe they have realized that they no longer see me or the whole thing is simply complicated and customer unfriendly.
I wanted the normal transfer, the support said I should do Trustly
20 euros Deposit, (I do not have to wager) and immediately pay out again.
Ok, I understand, is in principle no problem.
Trustly opened and I keep coming to the deposit page of the credit card Hm...?
I have written to support again and again. They have technical problems, Trustly doesn't seem to have been around that long.
We have now agreed so: The 800€ will be transferred manually from the casino.
Money is also deducted from the balance just now
As soon as Trustly works I should transfer the 2o for future withdrawals, then that should work.
But that's another story now
The support staff "John" is very friendly and competent. If I get the money I probably got away with it again.
The story has never happened to me before, chain of unfortunate circumstances perhaps, I do not know.
In any case, I am not paranoid and immediately believe in fraud or something similar. Have a look.
Otherwise, I like the casino, also because of the Cashback, not so bad.
But I would recommend to approach with a certain caution (deposit and withdrawal options)
If the money has arrived I'll let you know again.
Do me now DAZN on and watch Champions League. Possibly I'll go down to the basement and get me a beer.
Have a nice evening, lg
This post has been translated automatically
Anonym
Former Member
[solved] SlottyVegas highest caution! Scam!
12th Dec. 2018, at 09:28 pm CET#40
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derzweifel wrote on 12/12/2018 at 20:07: I've actually only had positive experiences with SlottyVegas / BetAt so far - the layout of the site is (as always) a matter of taste but apart from that
- i never had any problems with deposits (Paysafe, credit card)
- Verification and withdrawal were fast and without any problems
- Are there regular 100% no sticky bonuses
- Are the bonus rules ok (as soon as you have at least 15€ bonus 30% already equals 5€ Maxbet)
- Slots do not load slower than in other casinos
- Is the support very professional and helpful
Tontoo makes the impression to know what he is talking about and I remembered a case with me where I played a Netent Jackpot slot on Pokerstars about 1 year ago and did not get into the bonus game although the symbols were there - I could imagine that there are display bugs that are very rare and show you in the end something else than you really have. Fakeslots I can not imagine on SlottyVegas, but if they would make this effort then but rather with FakeSlots just run off a 5x win than with those who show a 200x winning picture but then do not pay out or?
Last but not least, I think it would be great if the freeloaders who immediately cite a "never seen before" loading screen at Bonanza as further proof would first inform themselves correctly - this loading screen can be seen in tens of casinos, results from a release of Bonanza on the Microgaming platform (which currently runs parallel to the old Nyx variant) and has absolutely nothing to do with fake
LG
That actually sounds good overall. They should then but work on the fact that the deposits and withdrawals still works smoothly and make the page but please appealing and clear.
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
@tontoo2 as I already told you in the Communicator, the management will deal with this thread. I was told that they will first credit you with 10 free spins on Vikings as compensation and will look into the matter with NetEnt.
@rain11 also to your Verification issue - still not verified after about 50 hours - I wrote to management. I was told that verifications and payouts are usually faster. Withdrawals should normally take no longer than 8 hours maximum and the verification procedure should also be much faster.
@Anyone who thinks Slotty Vegas works with fakeslots: No they don't. sunmaker and sunnyplayer for example have the same loader as Slotty Vegas. The games are 100% original! Moreover, Slottyvegas has not only an MGA but also a UK gambling license and using FakeSlots would mean certain death for Slottyvegas. The UK Gambling Commission is the world's strictest regulatory body, here casinos have been fined immensely, running into the millions, for much smaller violations.
Why did we include SlottyVegas?
I played at SlottyVegas myself about a year ago and had no such problems. Deposits (with credit card and Neteller) worked flawlessly and also the games and the website ran smoothly. What I personally liked about this online casino was the transparency in the KYC area (verification area). Unlike most Online Casinos, Slottyvegas indicates which additional documents may be required in the future.
The advantage at SlottyVegas: There are no surprises during the verification process.
Other reasons for inclusion:
By the way, I made a Deposit of 20€ via credit card with my account (where a limit was still set). The money was booked immediately, without error message, and I could play everything without any problems. I personally can not understand the deposit problems that a user here had
However, I do not want to say that it can not be, but only that we are individuals and in the end, the community (the mass of people) must determine which online casino is good and which is not so good via the ratings. We can give our own opinion about the casinos and so can the users. Our tests and reviews are snapshots, initial assessments that naturally come from our own experiences and do not have to apply to the mass of players. That's why we at GambleJoe are not always immediately unserious, as some always immediately scream, but we do our best within the limits of our human possibilities.
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
Hi with me the immediate transfer did not work in the Live Chat they told me I should deposit with entercash
That lasted as I said for days then..the meant in the live chat also that there are currently problems with deposits naja as well as I have deleted me anyway
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
The site still looks very unprofessional, games take too long to load, even with me there was an error message when depositing but the money was posted anyway.
The site itself looks as if the programmer or web designer is only in the first semester of his studies.
I personally feel more comfortable and in better hands with other casinos.
But if you are so convinced of this casino, I might give it another chance sometime.
Now I'll wait and see what comes out with the Vikings game
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
Well, I say, even twice
Actually, everyone could have just tested themselves, I had also posted the link.
Nevertheless, I have stopped at SlottyVegas, because I had disliked the little traps of the bonus rules until a while ago.
They said you can't wager more than 30% of the bonus per spin, however that was in the T&Cs, right at the bottom and quite hidden. While in the bonus rules the maximum bet was 5 or 7 euros.
That's how it was with CrazyVegas. Didn't they used to belong together before CrazyVegas shut down?
Also, most slots that you are allowed to play anywhere else with bonus were banned there. Or are they still, no idea.
Casinos that set such rules obviously want to prevent payouts. That was not for me.
No idea if that has changed now.
But if someone doesn't get their wins in free spins and gets fobbed off, I don't need to test if anything has changed either.
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
Thanks for the commitment. Would be nice if they clear this up. Basically, I don't assume a conceit on my part, I mean, every long-time player doesn't easily deceive himself about the result of a spin, even on a slot that you already know well. I don't want to rule it out completely, but the possibility is in the low percentage range. Such a FS cluster of spins unfortunately does not remain on the screen, like an ordinary picture without autospin. You look spellbound at the winning field, Scatter runs in, everything stops and when movement comes into the picture again and you realize that it is not the winning count, the picture is already gone, i.e. superimposed
If I am wrong, mea culpa.
The support was, as already mentioned, very polite. Me too, although first "hit the roof" at said spin
Nice gesture with the free spins, wish the casino a successful clarification
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
It was about the last spin that was not counted according to Tontoo2. And if there was a mistake, then it was NetEnt and not Slottyvegas
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
- i never had any problems with deposits (Paysafe, credit card)
- Verification and withdrawal were fast and without any problems
- Do they give regular 100% no sticky Bonuses?
- Are the bonus rules ok (as soon as you have at least 15€ bonus 30% already equals 5€ Maxbet)
- The slots do not load slower than in other casinos
- Is the support very professional and helpful
Tontoo makes the impression to know what he is talking about and I remembered a case where I played a Netent Jackpot slot on Pokerstars about 1 year ago and did not get into the bonus game although the symbols were there - I could imagine that there are display bugs that are very rare and show you in the end something else than you really have. Fakeslots I can not imagine on SlottyVegas, but if they would make this effort then but rather with FakeSlots just run off a 5x win than with those who show a 200x winning picture but then do not pay out or?
Last but not least, I think it would be great if the freeloaders who immediately cite a "never seen before" loading screen at Bonanza as further proof would first inform themselves correctly - this loading screen can be seen in tens of casinos, results from a release of Bonanza on the Microgaming platform (which currently runs parallel to the old Nyx variant) and has absolutely nothing to do with fake
LG
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
Correct, but then the support should have said that you inform NetEnt accordingly or ask there.
To simply do nothing and leave the customer looking stupid is simply unacceptable.
In addition, you don't know who is actually to blame for this oddity.
In any case, they try to clarify the matter.
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
Daniel responded to my post right away and offered me help via PN. Thanks for that, really top.
3 hours later I also got the mail that I am now fully verified
So far so good, then wanted to pay out. Unfortunately, but no payout is possible because I have deposited via Paysafe or Sofort Überweisung.
Solution of the casino: They transfer it by bank transfer "by hand". With each withdrawal in the future I should contact the support. Cumbersome.
On the question of whether it is not possible to transfer via Trustly said the support man unfortunately does not work.
OK, agreed, should pay out and never see you again.
Then the chat opened again, it was now possible via Trustly.
Hm...?
Ok, maybe they have realized that they no longer see me or the whole thing is simply complicated and customer unfriendly.
I wanted the normal transfer, the support said I should do Trustly
20 euros Deposit, (I do not have to wager) and immediately pay out again.
Ok, I understand, is in principle no problem.
Trustly opened and I keep coming to the deposit page of the credit card
Hm...?
I have written to support again and again. They have technical problems, Trustly doesn't seem to have been around that long.
We have now agreed so: The 800€ will be transferred manually from the casino.
Money is also deducted from the balance just now
As soon as Trustly works I should transfer the 2o for future withdrawals, then that should work.
But that's another story now
The support staff "John" is very friendly and competent. If I get the money I probably got away with it again.
The story has never happened to me before, chain of unfortunate circumstances perhaps, I do not know.
In any case, I am not paranoid and immediately believe in fraud or something similar. Have a look.
Otherwise, I like the casino, also because of the Cashback, not so bad.
But I would recommend to approach with a certain caution (deposit and withdrawal options)
If the money has arrived I'll let you know again.
Do me now DAZN on and watch Champions League. Possibly I'll go down to the basement and get me a beer.
Have a nice evening, lg
This post has been translated automatically
[solved] SlottyVegas highest caution! Scam!
Nobody has liked this post so far
That actually sounds good overall. They should then but work on the fact that the deposits and withdrawals still works smoothly and make the page but please appealing and clear.
This post has been translated automatically