Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Rizk: Rizk says it was technical problems

Topic created on 18th Jun. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,465
Tomek
Hello everyone have turned at Rizk at the Wheels allso at the wheel the wheel has stopped at the Jackpot all of a sudden after 2 sec. it jumps a field further now I have written with the support back and forth in online chat also by mail the regret what happened to me have also apologized but say since they can not do anything if I had a screenshot of it na clear in 2 sec. How should I proceed now

This post has been translated automatically

Plattkaller
Rookie
Hi, I think there you will unfortunately not much you can do possibly it has gelaggt and was displayed to you therefore wrong.

Do not think that it was so badly programmed and visibly allows a "fraud".

This post has been translated automatically

Tomek
Plattkaller wrote on 19/06/2019 at 00:08: Hi, I think there you will unfortunately not much you can do evtl. it gelaggt and was displayed to you therefore wrong.

Do not think that it was so badly programmed and visibly allows a "fraud".


Hi, Allso gelaggt it has in no case play a little longer at Rizk have already turned over 300 times on the wheel.In any case, they have written to me that they have never had such an incident and can give me out of kolanz 20 free spins 🤣🤣😋

This post has been translated automatically

Anonym
Tomek wrote on 06/18/2019 at 23:41: How should I proceed now?

Just don't continue to worry your head about it. The wheel is just a - sometimes more, sometimes less smooth - graphical representation of the result of the random generator. In your case, the generator obviously selected the result "no win". What the graphical mockup makes of it has nothing to do with the basic result.

This post has been translated automatically

Pate708
Rookie
Tomek wrote on 19.06.2019 at 09:18
Hi,Allso gelaggt it has in no case play a little longer at Rizk have already turned over 300 times on the wheel.In any case, they have written to me yet that they have never had such an incident and can give me from kolanz 20 free spins 🤣🤣😋

Currently you should every session with movies and that as soon as you log in.... For me such "wheels" are pure scam.

This post has been translated automatically

Tomek
My problem is they do not even deny that it may have been so but you can no longer understand that they say and have also admitted that they have had on the day teschnische problems then but out of kolanz 20 free spins offer me that's laughable

This post has been translated automatically

Simbda
Top Member
Pate708 wrote on 06/19/2019 09:31 AM
Currently you should have every session with movies and that as soon as you log in.... For me such "wheels" are pure scam.

Sure you could do. But each casino can also do anything possible to get out of it. Zb exclude the user from the action. Wins declare invalid. Technical defect. As a gesture of goodwill, then award 20 freespins that do not come up with much anyway than to pay out a jackpot. You as a player are always the stupid one

This post has been translated automatically

Knochen
Elite
I honestly don't think Rizk cares much which players they pay the Jackpot to. This is simply a random generator with very small chance of jackpot. The generator determines the win, the wheel just shows it graphically to the player. Neither would Rizk lie about something like this, nor are you really entitled to a jackpot because of it. It's a promo promotion where there was probably a technical error in the graphics. I would even be happy about 20FS in that case. If everything had gone smoothly, you would have gotten nothing

This post has been translated automatically

Hot Topics7th May. 2024 at 09:53 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately