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frapi07, on 5th May. 2024 at 05:34 pm CEST
Pocket Play Payouts
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I am also waiting since 27.05.21 for my withdrawal from Pocket Play Casino. It says all the time that my Deposit still needs to be confirmed by the payment Provider Klarna. Only then will my withdrawal be processed. I have already made a withdrawal and I am also verified. With the last payout of 1250€ it was already with delay. This time was a weekend in between, so I waited, but after the phone call with Klarna I was told that there is no confirmation from their side. It was a real time transfer and the money was immediately withdrawn and credited to my gaming account. I played with no bonus and paid out a total of 6000€, once 5000€ and 1000€ separately because 5000€ is the maximum on the day. Have any of you had this at the casino or any other ? What has happened before is that a deposit was not credited immediately and I had to wait for my deposit, but my deposit is immediately received on the game account and now it is said that the money was not confirmed and the quasi went into advance. I have never heard anything like this before !
Please help 🙏
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Pocket Play Payouts
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Yes, this is actually the case, this is how Klarna/Trustly works . The Provider only receives the confirmation/assurance from Klarna that the transfer was carried out by you. The money is transferred like a normal bank transfer from you to the merchant, so the casino is only on the safe side when the money is booked with them. I would wait until tomorrow
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Pocket Play Payouts
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Thanks 🙏 I'll get back to you as soon as I have new info
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Pocket Play Payouts
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there were probably internal problems with the payment Provider from the casino. My payment was paid out on 26.5. by me and confirmed after 24 hours. However, until 03.06.released (as long as the cancel was possible) and transferred. Money has not yet been received on the account. I was told that I can expect until the 9th. Find it really unseriös, Vorallem one can cancel over ne week his money. 24 hours pending phase is still okay...everything else is over.
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Pocket Play Payouts
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This post has been translated automatically
Pocket Play Payouts
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This post has been translated automatically