The win is simply not paid out or processed for more than 4 weeks. It is simply in payout mode and the amount can neither be used to play nor is paid out without giving any reason. It simply remains in "processing mode
Certification of the requested documents were confirmed immediately and since then is always put off,
Answers to my mails
Hello Brigitt,
Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.
Kind regards,
Guy Brossard
Customer Support Team
Casinowin
Hello,
We apologize for the delay. Sometimes the withdrawal procedure takes a little longer or less than 21 days, depending on the current withdrawal volume and banking procedure. There is a whole withdrawal procedure to follow and certain steps cannot be skipped, so it takes some time to check the whole game history. If everything seems to be in order, the responsible department compares it with our Terms and Conditions page in the given order to check if they were followed from the beginning. And then there is the banking procedure, which unfortunately we cannot speed up.
Please stay patient, your payout should be processed soon enough.
We thank you for your understanding.
Yours sincerely,
Vaya
Casinowin Customer Service
Hello,
Unfortunately, we can't give the exact date, but it will be as soon as possible. Our team does its best to process each withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.
Honestly, I think that a payment that lasts 21 days really much too long. Would not Deposit a cent more. I also think that a deposit should be max 48 hours
Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.
I thought for a moment that I had misread. Boy.
Guys, please pick a good casino and stay there. This casino hopping just gives you a headache.
Hidaruma wrote on 05/21/2021 at 12:00: Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.
I thought I had misread for a second. Boy.
Guys, please pick a good casino and stay there. This casino hopping just gives you a headache.
I also just thought what you pay attention to these points
Our team does its best to process every withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.
Please stay patient, your withdrawal should be processed soon enough.
Now be put whether translation error or not but the words soon enough and it may take longer than 21 days there but no one can seriously enjoy gambling there
I think the conditions have not read in advance because I can not imagine then in such a store to gamble the almost one month needs for a payout
I mean what do they do there please my old Nokia flip phone could calculate the stuff what they check there faster
Good morning,
i am also really inexperienced in this matter, got such great advertising and then, stupid as I am, also tried at Casinowin.bet. Of course, my joy was mega when I then won 500, - and I could let this pay out (despite bonus and rather not so plump bonus operations...).
I requested my payout on 17.04. and nothing came and came. My email was answered - with the same standard answers as above
Then suddenly my transactions disappeared from my profile, I wrote again. This time I got a "sorry, we are checking". Suddenly my debit appeared again - but no longer as "in process" but as "accepted" (26.05.) and the next day as "completed". So I asked again by eMail - yes, it was instructed. And just now it actually landed on my account. I honestly didn't expect it anymore.
Maybe you, dear Bibi, will be lucky and get your money. I keep my fingers crossed!
On the subject of payout time - on the payout page is 24-48h, the first time of the 7-21 days you learn only when you request the payout. And now it took me over 6 weeks...
I will definitely not play there anymore, but I will still enjoy my win now.
Best regards to the community
Payout is not processed
Nobody has liked this post so far
The win is simply not paid out or processed for more than 4 weeks. It is simply in payout mode and the amount can neither be used to play nor is paid out without giving any reason. It simply remains in "processing mode
Certification of the requested documents were confirmed immediately and since then is always put off,
Answers to my mails
Hello Brigitt,
Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.
Kind regards,
Guy Brossard
Customer Support Team
Casinowin
Hello,
We apologize for the delay. Sometimes the withdrawal procedure takes a little longer or less than 21 days, depending on the current withdrawal volume and banking procedure. There is a whole withdrawal procedure to follow and certain steps cannot be skipped, so it takes some time to check the whole game history. If everything seems to be in order, the responsible department compares it with our Terms and Conditions page in the given order to check if they were followed from the beginning. And then there is the banking procedure, which unfortunately we cannot speed up.
Please stay patient, your payout should be processed soon enough.
We thank you for your understanding.
Yours sincerely,
Vaya
Casinowin Customer Service
Hello,
Unfortunately, we can't give the exact date, but it will be as soon as possible. Our team does its best to process each withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.
Please stay a little more patient.
Yours sincerely,
Vaya
Casinowin Customer Service
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TranceBabe
When I read 21 days, it must be a Curacao casino
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TranceBabe
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Have you already deposited a lot there?
Yes, it's a Curacao joint.
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I thought for a moment that I had misread. Boy.
Guys, please pick a good casino and stay there. This casino hopping just gives you a headache.
This post has been translated automatically
Payout is not processed
Nobody has liked this post so far
I also just thought what you pay attention to these points
Our team does its best to process every withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.
Please stay patient, your withdrawal should be processed soon enough.
Now be put whether translation error or not but the words soon enough and it may take longer than 21 days there but no one can seriously enjoy gambling there
I think the conditions have not read in advance because I can not imagine then in such a store to gamble the almost one month needs for a payout
I mean what do they do there please my old Nokia flip phone could calculate the stuff what they check there faster
This post has been translated automatically
Payout is not processed
Nobody has liked this post so far
This post has been translated automatically
Payout is not processed
Liked this post:
Shox2k17
This post has been translated automatically
Payout is not processed
Nobody has liked this post so far
i am also really inexperienced in this matter, got such great advertising and then, stupid as I am, also tried at Casinowin.bet. Of course, my joy was mega when I then won 500, - and I could let this pay out (despite bonus and rather not so plump bonus operations...).
I requested my payout on 17.04. and nothing came and came. My email was answered - with the same standard answers as above
Then suddenly my transactions disappeared from my profile, I wrote again. This time I got a "sorry, we are checking". Suddenly my debit appeared again - but no longer as "in process" but as "accepted" (26.05.) and the next day as "completed". So I asked again by eMail - yes, it was instructed. And just now it actually landed on my account. I honestly didn't expect it anymore.
Maybe you, dear Bibi, will be lucky and get your money. I keep my fingers crossed!
On the subject of payout time - on the payout page is 24-48h, the first time of the 7-21 days you learn only when you request the payout. And now it took me over 6 weeks...
I will definitely not play there anymore, but I will still enjoy my win now.
Best regards to the community
This post has been translated automatically