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# Other Casinos #: Nomini casino - ongoing verification and payouts

Topic created on 11th May. 2021 | Page: 1 of 1 | Answers: 9 | Views: 3,054
Danielbak65
I played last month in the casino Nomini. I won 680 euros. I wanted to pay out 500 euros of it. A month ago and I still have not received any money and not even the Verification geschaft (is not the documents). Because their financial department almost never responds. I have contacted live support at least 7 times and they have never helped me, always looking for excuses. In addition, the account was blocked for the reason that the verification must first be completed. I sent at least 9 documents and they were not accepted. I even sent a document to a live support person and asked if this document would work and he said yes. 4 days later the finance department sent me no the document does not work. Very questionable. I got extra from my bank ( savings bank) 3 documents and sent them. This was 10 days ago and still no answer. The live support says it takes 3 days for them to get back to me now it is 10 days. After that dee live support said. That the finance department works from Monday to Friday from 9:00 to 18 uhr. And 2 days later they said the finance department works only from 7:00 to 15:00. So there is always and always another reason. I do not know what to do anymore. Please help

Edit: Post title adjusted

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Hidaruma
Top Member
Hello,

i'm sorry you're having such problems. I wouldn't have started at the casino in the first place. With such payout conditions as there, the trouble is pre-programmed.
I do not know if the casino is listed here. If not, no one can help you.

lg

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Danielbak65
Well, of course I played without bonus.
Thanks for the quick answer. Are there any tips on how I can proceed? The lawyer is of course the last way

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Falko
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Danielbak65 wrote on 11.05.2021 at 13:14: Well of course I played without bonus.
Thanks for the quick reply. Are there any tips on how I can proceed? The lawyer is of course the last way

You could register now at Casino Guru and then file a complaint there. They also promote Nomini Casino and the reputation for this casino there is good with 7.8 out of 10 possible points. They also have many casinos in the process with me very bad reputations. Therefore, if the casino has such a good rating there, the chances could be good that this casino reacts when it gets pressure from a platform where it is advertised. You can submit complaints there in your native language so German and also get after a few days an answer by mail from them in German. I had there also once ne complaint submitted because of another casino and they have really tried there. It would lower the values of good reputation, if the casino offers no solution and therefore simply submit a complaint to Guru.

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Hidaruma
Top Member

Danielbak65 wrote on 11.05.2021 at 13:14: Well of course I played without bonus.
Thanks for the quick reply. Are there any tips on how I can proceed? The lawyer is of course the last way

as long as they are not listed here, you can file a complaint with Ask gamblers.

The option with the lawyer makes little sense with the amount.

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Danielbak65
I thank you already for the quick answers thanks guys . I guess I will file a complaint with casino guru and ask gamblers

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Falko
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Danielbak65 wrote on 11.05.2021 at 14:16: I thank you now for the quick answers thanks guys . I guess I will file a complaint with casino guru and ask gamblers

Kannst yes also here then still purely write how it has gone on with the casino, if your complaints are processed.

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Danielbak65
Update

Hane yesterday filed complaints with casino guru and ask gamblers.

They are still in the process.
However, I just got an email from nomini casino. My account has been successfully verified. Took 1 month . I hope that the payout will take place shortly. I keep you up to date. . Umd thanks again for the quick answers great community

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Danielbak65
Just got an email. Money was sent umd should arrive today . The complaints have probably helped . Thanks a lot people

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Falko
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Sounds very good. I also think that after filing your complaint the casino was contacted immediately Paying out and keeping the good rating was probably more important to the casino than depriving someone of money and thus ending up on the Blacklist

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