I have been registered with mrGreen for quite some time
Today I had the first time a higher win in the thousands.
When I wanted to pay out a part came I have to verify. I thought that was funny, because I pay on often by online banking and also paid out so nice.
After I have submitted all the documents while I was playing my account would be blocked
I have fraud ....
The only thing I can say is that I had to update my old address because I had moved.
I can prove that it is me.
The support gives me no information and only says I get an email with info.
I have not received the e-mail.
I ask for help, does anyone have experience with MrGreen?
julian307 wrote on 29.05.2020 at 20:34: I have been registered with mrGreen for a long time
Today I had a higher win in the thousands for the first time.
When I wanted to pay out a part came I have to verify. I thought that was funny, because I pay on often by online banking and also paid out so nice.
After I have submitted all the documents while I was playing my account would be blocked
I have fraud ....
The only thing I can say is that I had to update my old address because I had moved.
I can prove that it is me.
The support gives me no information and only says I get an email with info.
I have not received the e-mail.
I ask for help, does anyone have experience with MrGreen?
It's actually not uncommon for casinos to suspend accounts for large withdrawals. I think once they have checked and verified your account, you can access your account again. Assuming you really have not done anything wrong
Klempo77 wrote on 31.05.2020 at 17:43
It's actually not uncommon for casinos to lock accounts for large payouts. I think once they have checked and verified your account, you can access your account again. Assuming you really haven't done anything wrong.
I have done nothing wrong !!! I have been playing for a long time and I am aware of the "mistakes" you can make. Customer service has confirmed that I have done nothing wrong. However, there are some things that seem extremely strange to me. Especially since it has now been 4 days
So far no payout or real info received.
Merely that my lock is for addiction prevention.
However, Julian from Gamblejoe helps me a lot in that he makes me with and should write to the manager
For information: The case has already been resolved, I have a few days now waiting for the response from the thread creator to know if he wants to comment on it again, unfortunately, came from him no response.
In short, he had submitted a somewhat "unfavorable" document during his Verification, which is why it came to a review.
After the conversation with the manager, I asked the thread creator to upload another document to speed up the verification process, and shortly thereafter I received a message that the payout had been initiated.
[solved] MrGreen locks my account
Nobody has liked this post so far
Today I had the first time a higher win in the thousands.
When I wanted to pay out a part came I have to verify. I thought that was funny, because I pay on often by online banking and also paid out so nice.
After I have submitted all the documents while I was playing my account would be blocked
I have fraud ....
The only thing I can say is that I had to update my old address because I had moved.
I can prove that it is me.
The support gives me no information and only says I get an email with info.
I have not received the e-mail.
I ask for help, does anyone have experience with MrGreen?
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[solved] MrGreen locks my account
Nobody has liked this post so far
Of course very statement powerful the whole
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[solved] MrGreen locks my account
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I left you a message via Communicator.
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[solved] MrGreen locks my account
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Sorry my phone spins sometimes it should be I "suspect" fraud.
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[solved] MrGreen locks my account
Nobody has liked this post so far
It's actually not uncommon for casinos to suspend accounts for large withdrawals. I think once they have checked and verified your account, you can access your account again. Assuming you really have not done anything wrong
This post has been translated automatically
[solved] MrGreen locks my account
Nobody has liked this post so far
I have done nothing wrong !!! I have been playing for a long time and I am aware of the "mistakes" you can make. Customer service has confirmed that I have done nothing wrong. However, there are some things that seem extremely strange to me. Especially since it has now been 4 days
This post has been translated automatically
[solved] MrGreen locks my account
Nobody has liked this post so far
Merely that my lock is for addiction prevention.
However, Julian from Gamblejoe helps me a lot in that he makes me with and should write to the manager
I just do not know how long I should be patient
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[solved] MrGreen locks my account
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In short, he had submitted a somewhat "unfavorable" document during his Verification, which is why it came to a review.
After the conversation with the manager, I asked the thread creator to upload another document to speed up the verification process, and shortly thereafter I received a message that the payout had been initiated.
This post has been translated automatically
[solved] MrGreen locks my account
Nobody has liked this post so far
This thread was closed
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