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Casumo: [solved] Casumo does not pay €6000

Topic created on 06th Oct. 2020 | Page: 1 of 1 | Answers: 9 | Views: 2,770
El-mahico

[solved] Casumo does not pay €6000

6th Oct. 2020, at 01:20 pm CEST#1
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Hello all,

I have on 30.09.2020
Deposited at Casumo 80€ via Skrill
Then played and in the end 6000€
Withdraw

Thereupon, the withdrawal was legitimately checked and confirmed shortly before the expiry of the promised 72 hours for Verification

So far so good with the confirmation then came the request for account verification.

I complied with this circumvent, have uploaded all required documents to 100% of the specifications

After just under 2 days then the confirmation that my account is verified both on the casino page and by mail

Today I wanted to see how the status of the withdrawal is and suddenly my account must be re-verified.

I then yelled at the support in the chat and the answer was that
My PDF account statements have been processed
This is of course not true.

What should I do now? Have the feeling that would like to prevent the payout of the 6000€

Thanks for your support in advance

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R3hab
Expert

[solved] Casumo does not pay €6000

6th Oct. 2020, at 02:01 pm CEST#2
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Casumo makes lately only problems
Can no longer recommend playing there

Ask for the mail of the manager
Or ask the team from here to talk to Casumo
Hope you get your money vg

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El-mahico

[solved] Casumo does not pay €6000

6th Oct. 2020, at 02:12 pm CEST#3
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Thank you Peter

The very friendly Gamble joe employee kindly contacted me directly

I hope they can help.

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El-mahico

[solved] Casumo does not pay €6000

13th Oct. 2020, at 01:10 pm CEST#4
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I have been waiting for over 2 weeks now. My account is verified since last week Thursday and they have to check again. Have now filed a complaint located MGA and keep you guys up to date. Do you also have a lot of trouble with CSUMO

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Taybone
Amateur

[solved] Casumo does not pay €6000

14th Oct. 2020, at 01:08 am CEST#5
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This is a general problem with online casinos. Stalling, lousy tactics etc pp.

This does not change even if your name is el-mahico. I hope you get your money

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El-mahico

[solved] Casumo does not pay €6000

20th Oct. 2020, at 02:40 pm CEST#6
1 Like

Liked this post: Avatar von Jubla2014 Jubla2014
So they have paid or are in the process since only small amounts are paid out

No matter now runs

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El-mahico

[solved] Casumo does not pay €6000

20th Oct. 2020, at 02:40 pm CEST#7
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Thanks again to Caro 😀

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Anonym

[solved] Casumo does not pay €6000

21st Oct. 2020, at 08:32 am CEST#8
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Was earlier at Casumo not so bad money always came very quickly, Verification was also very fast.Unfortunately, it is today also with me to milk the mice, even small amounts last for days.Very sad is eigendlich a nice casino, I do not know what they are thinking, so you can lose customers.Apparently they can afford it, but the time will come where they have to run behind the customers again.

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El-mahico

[solved] Casumo does not pay €6000

21st Oct. 2020, at 04:09 pm CEST#9
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All's well that ends well 😊

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Caro
Expert

[solved] Casumo does not pay €6000

21st Oct. 2020, at 04:30 pm CEST#10
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Now that El-mahico has been paid his win in full, I can close the thread.

This thread was closed

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