Horsepower44 wrote on 12/11/2019 08:06 AM
So what? No one is infallible. You got what you wanted. Have already read reports of users who have fought for weeks because of something like that. And for them that did not always end positively.
Yes mistakes happen. Nevertheless, casinos work with our deposited money. And for this, a certain level of security must be offered. And if errors happen, it is usually so that the support reacts as if that were nothing bad and first assumes as if that can not be instead of assuming that really the OC itself had technical errors.
Until you get to the point that the support really cares about the problem, you have to invest quite a bit of stress and effort until something happens
Sash45 wrote at 08:17 on Dec 11, 2019
Yes mistakes happen. Nevertheless, casinos work with our deposited money. And for this then already a certain security must be offered. And if then times errors happen, it is usually so that the support reacts as if that were nothing bad and first assumes as if that can not be instead of assuming that really the OC itself had technical errors.
Until you get to the point that the support really cares about the problem, you have to invest quite a bit of stress and effort until something happens.
In most cases probably already, which in this case but does not apply as I find. However, I can not judge how much insight the support in such cases has.
I was totally euphoric at first because I just liked everything about Rizk!
But after 1 year, I give it up with Rizk!
I have deposited every month 100€.am also level 92. there are soo rarely times free spins.if then only at the new level wheel- but usually only 5 Mikrige free spins!
I was amazed at the payout at that time: without Verification and without problems money paid out and after 2 days on the account.
3 months ago I had won 350€,wanted to pay out to the account as always. Came but nix, according to customer service I would have given the wrong BIC.Stimmte but everything, was previously also always paid out without problems on the account. After more than 4 weeks, still nothing has worked. Have then played with the money and gambled away. I will no longer pay in there!
So in my opinion:
- Far too few free spins
-Much too mikriges offer with the Wheel
-Suddenly no payout possible
Kamas wrote on 12/11/2019 09:05: Oh and one more thing:
The advent calendar is a cheek! Either double speed or free spins for the next level up!
I have deposited every month 100€ there I really expected more!
What was your experience with the advent calendar?
Until now I had only things that need a level up. It's really not fun. Especially that you have to pay so much money to reach a level up at all. But last year was no different.
Horsepower44 wrote on 12/11/2019 08:06 AM
So what? No one is infallible. You got what you wanted. Have already read reports of users who have fought for weeks because of something like that. And for them that did not always end positively.
Again, what kind of a coati are you? He knew exactly what phase is...
But I realize already, here I'm talking to a wall. No desire on it.
Anyway, happiness is on the back of the horses anyway
Caro wrote on 12/10/2019 12:14 PM
Hi Light Switch,
thanks for the info, I immediately wrote to the casino manager and brought it to his attention. What info is wrong with us?
Moin.
In your section on RIZK "Bonus and offers" it says:
High RollerCashback Bonus
Players who wager 4-digit amounts per month are invited by the loyalty manager to the VIP area. One then receives various bonus offers and additional promotions.
For example, every Monday there is a 10% cashback bonus. The account is checked for activity and losses during the last week. There is a cashback if one has deposited at least €100 in the past week. This cashback is not tied to any conditions. So you can use the money on all casino games, or even cash out right away. As a rule, the money is ready on Mondays at 11 am, if the conditions for receipt are met.
This is definitely not correct!
My turnover is five digits and my deposits four digits to the trend five digits.
Derya - supposed Loyalty Team Support, says that with deposits (no turnover) in the high four figures you are no longer a VIP at RIZK.
Inquiries are met with banter and answered with "I'm not allowed to say more".
RIZK seems to be top secret in the loyalty area and I don't know if they only have millionaires as VIPs. As a high roller you definitely are not anymore.
In any case, it is unacceptable what you get as a loyal and high-turnover customer there.
In other OC's you get the red carpet rolled out and at least 10% cashback of the total deposits (in case of loss). At RIZK at least not, except for insane freespins worth 0.0001% of the deposit.
Kamas wrote on 12/11/2019 09:05: Oh and one more thing:
The advent calendar is a cheek! Either double speed or free spins for the next level up!
I have deposited every month 100€ there I really expected more!
What was your experience with the advent calendar?
So in my Advent calendars was mostly a 1.5cm * 1.5 cm piece of chocolate, sometimes a sun, sometimes a star, sometimes a sleigh... was always very satisfied
RIZK the descent of an OC
Nobody has liked this post so far
Yes mistakes happen. Nevertheless, casinos work with our deposited money. And for this, a certain level of security must be offered. And if errors happen, it is usually so that the support reacts as if that were nothing bad and first assumes as if that can not be instead of assuming that really the OC itself had technical errors.
Until you get to the point that the support really cares about the problem, you have to invest quite a bit of stress and effort until something happens
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
In most cases probably already, which in this case but does not apply as I find. However, I can not judge how much insight the support in such cases has.
This post has been translated automatically
RIZK the descent of an OC
Liked this post: Anonym
But after 1 year, I give it up with Rizk!
I have deposited every month 100€.am also level 92. there are soo rarely times free spins.if then only at the new level wheel- but usually only 5 Mikrige free spins!
I was amazed at the payout at that time: without Verification and without problems money paid out and after 2 days on the account.
3 months ago I had won 350€,wanted to pay out to the account as always. Came but nix, according to customer service I would have given the wrong BIC.Stimmte but everything, was previously also always paid out without problems on the account. After more than 4 weeks, still nothing has worked. Have then played with the money and gambled away. I will no longer pay in there!
So in my opinion:
- Far too few free spins
-Much too mikriges offer with the Wheel
-Suddenly no payout possible
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
The advent calendar is a cheek! Either double speed or free spins for the next level up!
I have deposited every month 100 € because I really expected more!
What was your experience with the advent calendar?
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
Once free spins and once the golden coin. Thought that was the Hunni but then it was 25 euros for the next level. Otherwise only the same as you
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
Until now I had only things that need a level up. It's really not fun. Especially that you have to pay so much money to reach a level up at all. But last year was no different.
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
Again, what kind of a coati are you? He knew exactly what phase is...
But I realize already, here I'm talking to a wall. No desire on it.
Anyway, happiness is on the back of the horses anyway
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
Moin.
In your section on RIZK "Bonus and offers" it says:
This is definitely not correct!
My turnover is five digits and my deposits four digits to the trend five digits.
Derya - supposed Loyalty Team Support, says that with deposits (no turnover) in the high four figures you are no longer a VIP at RIZK.
Inquiries are met with banter and answered with "I'm not allowed to say more".
RIZK seems to be top secret in the loyalty area and I don't know if they only have millionaires as VIPs. As a high roller you definitely are not anymore.
In any case, it is unacceptable what you get as a loyal and high-turnover customer there.
In other OC's you get the red carpet rolled out and at least 10% cashback of the total deposits (in case of loss). At RIZK at least not, except for insane freespins worth 0.0001% of the deposit.
This post has been translated automatically
RIZK the descent of an OC
Liked this post:
Christoph
So in my Advent calendars was mostly a 1.5cm * 1.5 cm piece of chocolate, sometimes a sun, sometimes a star, sometimes a sleigh... was always very satisfied
This post has been translated automatically
RIZK the descent of an OC
Nobody has liked this post so far
This post has been translated automatically