Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Monte-Carlo Casino does not respond. (Page 2)

Topic created on 27th Jul. 2018 | Page: 2 of 2 | Answers: 16 | Views: 3,739
sippi
Expert
Yes, so by now the Verification should be long through. The fact that the account is now closed and no messages are answered... well, serious is something else.

This post has been translated automatically

Anonym
It is logical that they do not pay out. The casinos want your money.

They would be pretty stupid if they give you the money back, where they have it in the
Have in hand.

This post has been translated automatically

Begbie
Elite
smells like double account...

This post has been translated automatically

Anonym
Begbie wrote on 2018-08-02 at 2:24 pm: smells like a double account...

Where did you get the assumption?

This post has been translated automatically

Begbie
Elite
because winnings payout requested and subsequently account blocked/deactivated could indicate...

This post has been translated automatically

sippi
Expert
I think with the double account was meant differently But if a double account should be responsible for the blocking in the casino, they would certainly tell you that. Whereby, the casino is called Monte Carlo - for me, the name is already unseriös enough not to play there (even if the, according to MGA, with Expekt and Betclic and others are connected).

This post has been translated automatically

Theone87
Experienced
I don't have a double account.

Have this time caught a lady in Live Chat, she says I have allegedly sent no documents (although my outbox says otherwise) and I was therefore blocked! Let's assume that for some reason they have actually received no documents, then you can not block my account without comment and collect the money...

Have now sent again to the me transmitted mail address documents@montecarlocasino.com

That was yesterday noon/morning. Until now still nothing ...

Can really only advise take the thing here from the side, this is really unseriös.

This post has been translated automatically

Hot Topics2nd May. 2024 at 02:09 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately