Online Casinos in general: StarGames experience (Page 163)

Saphira wrote on 01.05.2024 at 19:58:

Just reported to the DBV group. 😜

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x00NY wrote on 01.05.2024 at 10:47 am: @stargames admin

I now have € 200 Bonus money on the clock from your Wednesday promotion, played forever and was surprised (read the conditions of participation beforehand) that the wager is still at 0 percent. So I went into the chat and found out that it was apparently hidden somewhere in the terms and conditions. Why isn't it in the terms and conditions instead of hiding it? Are such tricks necessary? I was treated unkindly by the chat when I pointed this out. You're doing well, you've significantly improved the bonus offers for the players.

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gamble1 wrote on 01.05.2024 at 17:19 @Stargames

A quick question, do all your Bonuses now have a € 300 maximum conversion amount? I ask because the Wednesday wheel says that but your 200% bonus that you sent as an email today does too

Means if you Deposit 25 € like me now you get 75 € to play but you have to wager 1.500 € for 300 €

I mean for Nodep I understand it but for bonuses with depositor it's just a really bad offer couldn't you set the offers with depositor a little higher if you already want to make a maximum cashout? Because I understand if you want to make sure that nobody wins a Jackpot with it but 10 times the depositor is really very tight

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StarGames_Official wrote on 02.05.2024 09:58:

Thank you for your feedback. This condition will clearly appear on the bonus page for all active and inactive Bonuses in a few weeks. Until then, it can still be read in the respective promo T&Cs.


Thank you for your understanding.

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Stromberg wrote on 02.05.2024 at 10:36 am:

What condition is that?

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x00NY wrote on May 02, 2024 at 10:40 am:

Only wager with real money instead of the bonus money. Is hidden somewhere in the terms and conditions, played for free 1std. Let my 200€ expire, no desire to wager 300€ with real money

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Stromberg wrote on 02.05.2024 at 11:35 am:Ah okay, so when the terms and conditions say "put in money" does that only mean real money?

So also on the Wednesday wheel e.g....?

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Hanshanshans wrote on 02.05.2024 at 12:18:

I understand that too.


Normally the bikes then have nothing to do in the no-deposit area if a Deposit or credit is required afterwards.

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Stromberg wrote on 02.05.2024 at 12:56: I'm starting to lose track of what's going on in the marketing department... 😄

So I win 5 euros with the free spins and have to wager 150 €.

So I Deposit €50 and it's highly likely that I won't have much of the €50 left after wagering... But €5 from the free spins... 😄🤔



For years, casinos have simply given free spins on certain days, or for game releases or depositors etc.. The win was then wagered xy times and that was it. If it was no deposit, some casinos still offered a maximum payout, although this used to be the exception rather than the rule.

It's so simple and understandable for everyone, why don't they just keep doing it this way?

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