kFkA (short question short answer) about online casinos
30th May. 2022, at 06:33 pm CEST#1155
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Does anyone know the slot for Monday games at Viggoslots? So for depositors?
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kFkA (short question short answer) about online casinos
30th May. 2022, at 07:46 pm CEST#1156
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Janine2011 wrote on 24.05.2022 at 16:09: Hello everyone, I hope the question is allowed here, otherwise please delete. The old thread bzgl.complaints and problems unfortunately no longer allows new posts
I have been playing at CashiMashi for some time and like it. Have now a few days ago a quite nice goodwill bonus received and played with this. I have of course read through the bonus conditions in advance. I played with a maximum of 5 euros and finally won after the required turnover of the bonus about 10000 euros, which were also available to me as real money. Now, of course, I was very happy and cashed out everything
Unfortunately, Cashimashi now canceled my entire win because I must have played a game that is excluded (Dead or Alive 2). I simply overlooked this one stupid game, which I should not have played. However, I only placed a few bets there and barely won
I won most of my money playing the games that were allowed.
Now my question: Does anyone have experience with this? Do I have to accept this or is there a possibility to get my money back?
Is there already news? I would also like to know what a "goodwill bonus" is.
Whether it comes by the goodwill bonus to a renewed goodwill? I am skeptical, but I am glad that the support has contacted me directly...
kFkA (short question short answer) about online casinos
31st May. 2022, at 09:12 am CEST#1157
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Royal777 wrote on 30/05/2022 at 19:46
Is there any news already? In addition, I would like to know what a "goodwill bonus" is.
I wonder if the goodwill bonus will result in a renewed goodwill? I am skeptical, nevertheless it is pleasing that the support has contacted directly...
Unfortunately, there wasn't much I could do in this case except credit Janine a bonus as a gesture of goodwill. The Bonus terms are very clear and as Without Wings already said, DOA is basically on every Blacklist
Unfortunately, there wasn't much more I could do than that
If a casino operates seriously, it is not possible at all to violate any bonus conditions when claiming Bonuses, because
a) prohibited games cannot be opened
and
b) you can't bet over the max-bet.
An unbelievably bad and customer-unfriendly casino group.
And then to read such blah blah, more impudent it does not go.
What else do you not want, players should fall into the bonus trap.
kFkA (short question short answer) about online casinos
31st May. 2022, at 09:31 am CEST#1159
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Jubla2014 wrote on 05/31/2022 at 09:22: What a bullshit statement!
If a casino is reputable, it is not even possible to violate any bonus conditions when claiming Bonuses, because
a) prohibited games cannot be opened
and
b) you can't bet over the max-bet.
An unbelievably bad and customer-unfriendly casino group.
And then to read such blah blah, more impudent it does not go.
What else do you not want, players should fall into the bonus trap.
What juice stores!
That's how it looks. From a technical point of view, this is absolutely feasible.
The very best thing is still to play without a bonus..
kFkA (short question short answer) about online casinos
31st May. 2022, at 09:37 am CEST#1160
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CashimashiSupport wrote on 05/31/2022 at 09:12 AM
Unfortunately, there wasn't much I could do in this case except credit Janine a bonus as a gesture of goodwill. The Bonus terms are very clear and as Without Wings said, DOA is basically on every Blacklist
Unfortunately there was not much more to do than that
Probably a ridiculous bonus of 100€ with Wager 75x....
kFkA (short question short answer) about online casinos
31st May. 2022, at 09:41 am CEST#1161
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Jubla, why bullshit statement? Normally the user would not have been entitled to anything and the manager booked the player a bonus anyway as a gesture of goodwill. Before you start playing with an active bonus, you will receive a notification regarding the max-bet and you also have to agree to the Bonus terms and conditions...As already mentioned DOA is prohibited at pretty much every casino when you have claimed a bonus
We would also be in favor of a pup-up window popping up that you are not allowed to play the game/or play with too high a bet...but there we would be at the same discussion we had a few months ago. I know you don't think much of the casino group, that's totally ok. But what the manager writes is not blah...I find a bit inappropriate of you.
kFkA (short question short answer) about online casinos
31st May. 2022, at 09:48 am CEST#1162
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Milo1 wrote on 05/31/2022 at 09:37 AM
Probably n ridiculous bonus of 100€ with Wager 75x....
I already realize, no matter how you do it, you don't do it right. If the manager would not show goodwill, there is to complain. If a bonus is given out of goodwill, there is to complain.
I just don't understand why some casino groups don't manage to technically avoid such things.
It's an easy thing to implement.
Yes, that's not an assertion, it's a fact.
I know this from a conversation with a casino manager.
They've been implementing this for a very long time so that this can't happen to players.
Why doesn't this group do that?
The answer should be clear to everyone!
I find such an approach despicable.
Logically, subjectively I think nothing at all of this group, for several reasons.
But also objectively:
Very questionable practices.
kFkA (short question short answer) about online casinos
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kFkA (short question short answer) about online casinos
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kFkA (short question short answer) about online casinos
Nobody has liked this post so far
Is there already news? I would also like to know what a "goodwill bonus" is.
Whether it comes by the goodwill bonus to a renewed goodwill? I am skeptical, but I am glad that the support has contacted me directly...
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kFkA (short question short answer) about online casinos
Liked this post: Anonym
Unfortunately, there wasn't much I could do in this case except credit Janine a bonus as a gesture of goodwill. The Bonus terms are very clear and as Without Wings already said, DOA is basically on every Blacklist
Unfortunately, there wasn't much more I could do than that
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kFkA (short question short answer) about online casinos
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Bluff, 
DieWunderharke5000, 
ka3ttt
If a casino operates seriously, it is not possible at all to violate any bonus conditions when claiming Bonuses, because
a) prohibited games cannot be opened
and
b) you can't bet over the max-bet.
An unbelievably bad and customer-unfriendly casino group.
And then to read such blah blah, more impudent it does not go.
What else do you not want, players should fall into the bonus trap.
What juice stores!
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kFkA (short question short answer) about online casinos
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That's how it looks. From a technical point of view, this is absolutely feasible.
The very best thing is still to play without a bonus..
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kFkA (short question short answer) about online casinos
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Probably a ridiculous bonus of 100€ with Wager 75x....
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kFkA (short question short answer) about online casinos
Liked this post: Anonym
We would also be in favor of a pup-up window popping up that you are not allowed to play the game/or play with too high a bet...but there we would be at the same discussion we had a few months ago. I know you don't think much of the casino group, that's totally ok. But what the manager writes is not blah...I find a bit inappropriate of you.
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kFkA (short question short answer) about online casinos
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I already realize, no matter how you do it, you don't do it right. If the manager would not show goodwill, there is to complain. If a bonus is given out of goodwill, there is to complain.
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kFkA (short question short answer) about online casinos
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DieWunderharke5000
I don't see it that way at all!
We had a similar discussion some time ago.
I just don't understand why some casino groups don't manage to technically avoid such things.
It's an easy thing to implement.
Yes, that's not an assertion, it's a fact.
I know this from a conversation with a casino manager.
They've been implementing this for a very long time so that this can't happen to players.
Why doesn't this group do that?
The answer should be clear to everyone!
I find such an approach despicable.
Logically, subjectively I think nothing at all of this group, for several reasons.
But also objectively:
Very questionable practices.
That is my opinion!
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