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Online Casinos in general: Fight for free spins won - Mr Vegas

Topic created on 30th Sep. 2020 | Page: 1 of 2 | Answers: 12 | Views: 4,022
Anonym
Must vent my frustration about the unprofessionalism at Mr Vegas! I've never had any luck with the Wheels! Have then started to unlock all trophies at Fruit Shop! Done! The wheel looked nice! Three quarters were full of jackpots! Still won 'only' 100 spins in who wants to be a millionair! Still mega happy! Started the game - spins were not there! Before that it worked 100 times in the Wheels! Then everything starts! Screenshots, mails and trouble! I only get put off and nothing happens! Play only at Mr Vegas! About 5000 in and 4800 paid out! Was satisfied so far but this is a farce

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bruffl
Expert
Winko1979 wrote on 30.09.2020 at 20:58: Must vent my frustration about the unprofessionalism at Mr Vegas! I have never had any luck with the Wheels so far! Started then at Fruit Shop to unlock all trophies! Done! The wheel looked nice! Three quarters were full of jackpots! Still won 'only' 100 spins in who wants to be a millionair! Still mega happy! Started the game - spins were not there! Before that it worked 100 times in the Wheels! Then everything starts! Screenshots, mails and trouble! I only get put off and nothing happens! Play only at Mr Vegas! About 5000 in and 4800 paid out! Was satisfied so far but this is a farce

Annoying, they are still under construction
Should be solved player-oriented

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Sarkasto
Expert
Winko1979 wrote on 30.09.2020 at 20:58: Must vent my frustration about the unprofessionalism at Mr Vegas! I have never had any luck with the Wheels so far! Started then at Fruit Shop to unlock all trophies! Done! The wheel looked nice! Three quarters were full of jackpots! Still won 'only' 100 spins in who wants to be a millionair! Still mega happy! Started the game - spins were not there! Before that it worked 100 times in the Wheels! Then everything starts! Screenshots, mails and trouble! I only get put off and nothing happens! Play only at Mr Vegas! About 5000 in and 4800 paid out! Was satisfied so far but this is a farce

hey had n similar problem.. had turned the wheel and bevors to end turned has already tried the fs to start (above the notification). got any ne message, weggedrückt and fs gone. also not in the slot. In the chat I had then ne unnecessarily drawn out conversation and was virtually forced me to download firefox because "in most cases it is the browser" said the support lady... That was of course NOT the solution to the problem. At the end of the 40 minute conversation I was asked for a screenshot (I didn't have one, why would I have xD), then she forwarded it to me.
Yes then the next day again went into the chat (because 18h had passed) and virtually in real time as I addressed the problem, I got ne mail from the support team. I should open the slot and make a screenshot. No sooner said than done - a short time later I got the FS credited. Unfortunately in BoD instead of Gonzo's Quest Megaways, which has annoyed me a bit, but were only 15. 100 as in your case, I would insist on getting the same in Who Wants to be a Millionaire
Well kp just want to say that they already take care of it, if today nothing comes (email) then go tomorrow again in the chat and let the supporter times in the responsible department nachhaken. They'll do it, no worries

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Anonym
Yes, I think so too! I am there since the beginning but after the action I do not know if I continue to play there! It's not just about the 100 free spins but how loyal players are treated! They treat me like I did something wrong and lie! I have made 40000 spins in fruit Shop and play there almost every day! Now I have to justify myself for claiming my wheel win? The support is very friendly and tries hard but the departments in the background work amateurishly

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Anonym
warennn wrote on 30.09.2020 at 21:25
hey had n similar problem.. had turned the wheel and bevors to end turned has already tried the fs to start (above the notification). got irgend ne message, weggedrückt and fs gone. also not in the slot. In the chat I had then ne unnecessarily drawn out conversation and was virtually forced me to download firefox because "in most cases it is the browser" said the support lady... That was of course NOT the solution to the problem. At the end of the 40 minute conversation I was asked for a screenshot (I didn't have one, why would I xD), then she forwarded it to me.
Yes then the next day again went into the chat (because 18h had passed) and virtually in real time as I addressed the problem, I got ne mail from the support team. I should open the slot and make a screenshot. No sooner said than done - a short time later I got the FS credited. Unfortunately in BoD instead of Gonzo's Quest Megaways, which has annoyed me a bit, but were only 15. 100 as in your case, I would insist on getting the same in Who Wants to be a Millionaire
Well kp just want to say that they already take care of it, if today nothing comes (email) then go tomorrow again in the chat and let the supporter times in the responsible department nachhaken. They do that already, no fear

Yes with me the same game! As if I were a complete idiot and could not operate my computer! Cookies etc I always do first! Firefox I also had to download 😂 they have a contract with them? 🙈

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Skitch22
Elite
I had the problem with mrvegas also already were I think 15FS I had won on the wheel, when the game was then opened were no 15 free spinners on it, I was too stupid at the time but there extra to write to the support, had on the day anyway already gambled away some and no nerve for 15 spinners still deal with me with the support

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RiverSong
Legend
anyone had problems the last few days? fs do not appear in the game

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T****s
Whistle but Wat on the free spins the Jackpot Holst you with it also not. Of course it is annoying would still not be so vindictive.

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Max1303
Experienced
Iseedeadpeople wrote on 22/10/2020 at 20:39: anyone had problems the last days? fs do not appear in the game

yes, with almost All Slots from btg

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Leni0809
Rookie
happened to me in the course of this week also at Videoslots. I became 4th at Wolf Gold and had 25 FS in the account. When I clicked on it, it said that the free spins could not be credited due to an internal error

The lady from the has also confirmed that I have won the FS and should actually have been credited to me. She forwarded it internally but nothing came yet. Well will also come nix ...

Videoslots is fast and free of complications with payouts, etc. but with questions of goodwill, the mEn always cross.

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