Thorin2017 wrote on 17.06.2020 at 10:49 am: I signed up yesterday also there and took the bonus with 20 euros. After that had run down another 10 euros deposited and could then also thanks to good free spins on TNT Tumble 220€ to pay out
This morning the 220 were booked back on my account
OK was my mistake had deposited via Skrill and selected as a payout by bank transfer
So new withdrawal requested at 7:30 and at 10Uhr I went into the chat and asked if they could speed up the withdrawal
Answer from chat
The payment team tries to process all payouts as fast as possible. In case of heavy workload, there may be delays due to a high volume of requests. In the event of a delay, we apologize for any inconvenience and thank you for your patience.
If you have not received anything after 5 days, please let us know in the chat again.
For me this reads like a copy and paste standard answer.
Don't they also advertise a fast payout?
Of course it is a standard answer.
Even if you get your money quickly:
The casino is currently being aggressively promoted by streamers. So, there are numerous contracts. The casino knows that they will have a high traffic and that accordingly many withdrawal requests will come in. Nevertheless, they are not increasing capacity here, but rather imposing longer payout waiting times on the customer, contrary to their own marketing principles. Because virtually every casino does it this way, it is no longer noticeable.
It's great when the marketing drum brings many new customers and it is also begrudged you
Only then I expect but in return also that the also accordingly adjusted to it and also have the necessary employees hired in such sufficient quantity to be the whole also master
If this is not the case, it is due to incorrect planning and implementation and I can not or will not imagine somehow.
Other casinos get it right too
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Anonym
Former Member
Casino Caxino
17th Jun. 2020, at 11:55 am CEST#33
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Latino wrote on 06/17/2020 at 10:32 am: @emeukal
I hope you have screenshots to back up these statements. Given the fact that Caxumo has only been online for a few days, such a negative experience is very doubtful.
Or do these negative experiences refer to Wildz ? Then you are here in the wrong topic and have not expressed yourself clearly enough.
Yes, I have screenshots of the withdrawal request, Verification request and everything. I can confirm my statement, otherwise I would not write this in the forum. They even want proof of the source of my income...with 300€ deposit. This refers to Caxino.
With Wildz I have similar misery, waiting for weeks to be verified. To be fair I have to say that my withdrawals (small amounts between 500-800eur) have always been paid out after about a week. But always only when I made wettlimit 1 and timeout, so it became apparent that I will not cancel the withdrawal.
It is just to let all players know what is coming to them at rootz. Already serious but you need an angel patience because payments are delayed for whatever reason. In times where there are even casinos, where in the minute range is paid out actually cheeky especially since you can also automate payments. In my opinion, all bullshit with the staff problems, Corona, etc.. Either intent, so that people cancel or inefficient internal processes.
Yes, I have screenshots of the withdrawal request, Verification request and everything.
Great ! I just wanted to make sure that you can prove that and I am surprised that one or the other forum member has not doubted your credibility yet. That it really is Caxino, even I would not have expected ...
Makes a lot of sense, of course, when you're supposedly totally overwhelmed with payouts according to Wildz. So why not open a second casino? Runs...
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Anonym
Former Member
Casino Caxino
18th Jun. 2020, at 03:30 am CEST#37
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I am now waiting for my payout for the fourth day and I am still not verified.
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p****s
Forum posts:7Member has been banned
Casino Caxino
18th Jun. 2020, at 04:27 am CEST#38
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If I as Wildz have to struggle with staffing problems and payouts are delayed as a result,
partly until today, but at the same time open a second casino, then that is simply said antisocial.
What should I think now as a winner, who has been waiting for weeks for his money, with Corona and associated
associated problems, and then all of a sudden a new casino from the same operator
stands there? What is there to talk up? That is maximally customer-unfriendly, and one sees
once again the greed of the operators, nothing more.
I even go so far out on a limb, and claim that some employees have been taken away
to build up the new casino/test it in a trial run. Hence the probable absence of employees.
The casino is giving away Bonuses worth tens of millions?
Where did that figure come from? Can you prove that, and especially counterbalance it with the wins that are thereby
are brought in?
Other casinos do the same, what is so special about it?
And as already mentioned here: shouldn't I first satisfy existing customers from Wildz in terms of payout
before I open a second, and these people thus officially vera......?
Staff is there all at once!
Edit: Part of the message was removed - provocative statements
Of course, from our point of view it is not okay to open a new casino if the old one is not running smoothly
But from an entrepreneurial point of view it is of course different. Since something like this is planned for a long time, you can't just postpone it
And all of gamblejoe have the possibility as long as there are still problems with the payout, to turn to caro, which has always managed so far, that everyone gets his money
But from an entrepreneurial point of view it is of course different . Since something like this is planned long in advance, you can't just postpone it.
I would agree with you if, for example, a large-scale and correspondingly costly advertising campaign had been set up in advance.
In the case of this casino, the launch could have been postponed without any problems.... Of course, it would have cost the operators some money, but the sum would certainly be manageable and is probably smaller than the sum that goes through their rags due to dissatisfied customers at Wildz.
And all of gamblejoe have the possibility as long as there are still problems with the payout, to turn to caro, which has always managed so far, that everyone gets his money.
And what about the people who are not registered at GambleJoe ? You can assume that only a small part of the player community is here and the vast majority can not fall back on a similarly efficient help
Casino Caxino
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Of course it is a standard answer.
Even if you get your money quickly:
The casino is currently being aggressively promoted by streamers. So, there are numerous contracts. The casino knows that they will have a high traffic and that accordingly many withdrawal requests will come in. Nevertheless, they are not increasing capacity here, but rather imposing longer payout waiting times on the customer, contrary to their own marketing principles. Because virtually every casino does it this way, it is no longer noticeable.
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
Only then I expect but in return also that the also accordingly adjusted to it and also have the necessary employees hired in such sufficient quantity to be the whole also master
If this is not the case, it is due to incorrect planning and implementation and I can not or will not imagine somehow.
Other casinos get it right too
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
Yes, I have screenshots of the withdrawal request, Verification request and everything. I can confirm my statement, otherwise I would not write this in the forum. They even want proof of the source of my income...with 300€ deposit. This refers to Caxino.
With Wildz I have similar misery, waiting for weeks to be verified. To be fair I have to say that my withdrawals (small amounts between 500-800eur) have always been paid out after about a week. But always only when I made wettlimit 1 and timeout, so it became apparent that I will not cancel the withdrawal.
It is just to let all players know what is coming to them at rootz. Already serious but you need an angel patience because payments are delayed for whatever reason. In times where there are even casinos, where in the minute range is paid out actually cheeky especially since you can also automate payments. In my opinion, all bullshit with the staff problems, Corona, etc.. Either intent, so that people cancel or inefficient internal processes.
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
Great ! I just wanted to make sure that you can prove that and I am surprised that one or the other forum member has not doubted your credibility yet. That it really is Caxino, even I would not have expected ...
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
This post has been translated automatically
Casino Caxino
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partly until today, but at the same time open a second casino, then that is simply said antisocial.
What should I think now as a winner, who has been waiting for weeks for his money, with Corona and associated
associated problems, and then all of a sudden a new casino from the same operator
stands there? What is there to talk up? That is maximally customer-unfriendly, and one sees
once again the greed of the operators, nothing more.
I even go so far out on a limb, and claim that some employees have been taken away
to build up the new casino/test it in a trial run. Hence the probable absence of employees.
The casino is giving away Bonuses worth tens of millions?
Where did that figure come from? Can you prove that, and especially counterbalance it with the wins that are thereby
are brought in?
Other casinos do the same, what is so special about it?
And as already mentioned here: shouldn't I first satisfy existing customers from Wildz in terms of payout
before I open a second, and these people thus officially vera......?
Staff is there all at once!
Edit: Part of the message was removed - provocative statements
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
But from an entrepreneurial point of view it is of course different. Since something like this is planned for a long time, you can't just postpone it
And all of gamblejoe have the possibility as long as there are still problems with the payout, to turn to caro, which has always managed so far, that everyone gets his money
Even if that should not be the point of course
This post has been translated automatically
Casino Caxino
Nobody has liked this post so far
I would agree with you if, for example, a large-scale and correspondingly costly advertising campaign had been set up in advance.
In the case of this casino, the launch could have been postponed without any problems.... Of course, it would have cost the operators some money, but the sum would certainly be manageable and is probably smaller than the sum that goes through their rags due to dissatisfied customers at Wildz.
And what about the people who are not registered at GambleJoe ? You can assume that only a small part of the player community is here and the vast majority can not fall back on a similarly efficient help
This post has been translated automatically