Have the same problem... Deposit via "Sofort" from 12.06.2020 not arrived. However, I do not get any response from support or iim chat. It always says. Please wait. Have the fear my 400€ ka n I write off. In other forums it is also pointed out that Twin more and more often refuses the payout or very long drags. I will i h the money still get me with Twin deregister. Have no more confidence in the O C.
I will wait until Monday and then contact the official complaint offices.
Ahso... Addendum... First it said the payment is delayed because of corona... Then the next excuse with "immediately". And now silence in the forest. Looks to me very much like a plan to avoid payouts ... Behind it is probably the hopes that all the win is gambled away again ... But there are still other OCs...
mik001 wrote on 18.06.2020 at 20:35: Achso.. Nachtrag.. First they said the payout is delayed because of corona.... Then the next excuse with "immediately". And now silence in the forest... Looks to me very much like a plan to avoid payouts ... Behind it is probably the hopes that all the win is gambled away again ... But there are still other OCs...
Twin is one of the best casinos on the market. Here everyone has still got his money, your 400€ will not be relevant for Twin to use any stalling tactics.
mik001 wrote on 06/19/2020 at 09:25: OK, if so. Then how do you explain to me that after I threatened to complain to MGA yesterday. Within 2 min. 400€ were on my account?
As if the MGA would do something within 2minutes They need alone already 1day until they manage to log into their email address
mik001 wrote on 06/19/2020 at 11:39 am: Please finish reading the sentence before replying..I wrote that I was threatening.... Not that I have already complained to the MGA....
Those who can read have a clear advantage...
Sorry there I have misread. i go me ashamed
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Anonym
Former Member
Twin payout
19th Jun. 2020, at 12:14 pm CEST#18
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mik001 wrote on 18.06.2020 at 19:53: Have the same problem... Deposit via "Sofort" from 12.06.2020 not arrived. However, I do not get any response from support or iim chat. It always says. Please wait. Have the fear my 400€ ka n I write off. In other forums it is also pointed out that Twin more and more often refuses the payout or very long drags. I will i h the money still get me with Twin deregister. Have no more confidence in the O C.
I will wait until Monday and then turn to official complaints.
Greetings M.
This does not exist, I have made the experience that when deposited via Klarna Sofortüberweisung, it is immediately credited to my player account.All lazy excuses, Klarna has contracts with Online Casinos and guarantees with immediate credit.It is the casino if your money has allegedly not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).
This does not exist,I have made the experience that when deposited via Klarna Sofortüberweisung,it is immediately credited to my player account.All lazy excuses,Klarna has contracts with Online Casinos and guarantees with immediate credit.It is up to the casino if your money allegedly has not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).
There is no such thing,I have made the experience that when deposited via Klarna Sofortüberweisung,it is immediately credited to my player account.All lazy excuses,Klarna has contracts with Online Casinos and guarantees with immediate credit.It is up to the casino if your money allegedly has not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).
Is not quite right so. In Germany when someone makes an "Sofort" transfer then it usually runs through Klarna, the money from the account will be booked by Klarna. In Malta Klarna is not active, so the casino only gets a feedback that the money has been debited. Klarna then transfers the money to the Dutch company Adyen and this to the casino. So until the money is really booked at the casino, it can take 3 banking days
Twin payout
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I will wait until Monday and then contact the official complaint offices.
Greetings M.
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Twin payout
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Jubla2014
Twin is one of the best casinos on the market. Here everyone has still got his money, your 400€ will not be relevant for Twin to use any stalling tactics.
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Twin payout
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Twin payout
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Jubla2014
As if the MGA would do something within 2minutes They need alone already 1day until they manage to log into their email address
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Twin payout
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Who can read is clearly at an advantage..
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Twin payout
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Sorry there I have misread. i go me ashamed
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Twin payout
Nobody has liked this post so far
This does not exist, I have made the experience that when deposited via Klarna Sofortüberweisung, it is immediately credited to my player account.All lazy excuses, Klarna has contracts with Online Casinos and guarantees with immediate credit.It is the casino if your money has allegedly not arrived.The employee need only press a buttonand the money is overwritten.(In German said ).
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Twin payout
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Are you right👍🏼
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Twin payout
Nobody has liked this post so far
Is not quite right so. In Germany when someone makes an "Sofort" transfer then it usually runs through Klarna, the money from the account will be booked by Klarna. In Malta Klarna is not active, so the casino only gets a feedback that the money has been debited. Klarna then transfers the money to the Dutch company Adyen and this to the casino. So until the money is really booked at the casino, it can take 3 banking days
This post has been translated automatically