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Mallpall, on 15th May. 2024 at 11:14 am CEST
Twin payout
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First of all hello to all, I am new here on the forum
I have recently found a new casino where I now play " Twin.com".
Does anyone of you play there and can tell me how fast the payouts process ?
My current withdrawal has now been unchanged for 24 hours on the same status "waiting for approval"
Is not supposed to be a complaint for gods sake, even if it takes 2-3 days it's totally fine as long as it comes
I have to say I'm quite spoiled by Rizk as they have always processed my payouts within 1 hour
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Twin payout
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I requested a withdrawal last Friday at 06:19 and it was confirmed via email at 11:22. Since it was via Trustly, it was directly to the bank account.
Of course, you have to keep in mind that at 6 o'clock in the morning there are usually no employees from the finance department, so it was only done around noon, but you can assume a few hours processing time.
In April, a payout took only 3 hours, requested at 10:45am and confirmed at 1:55pm.
And then I found another withdrawal that took only 1.5 hours, 19:19 requested and 20:47 confirmed.
I hope that's enough information for you
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Twin payout
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That sounds in any case really fast with the payouts with you.
I am already verified there
Then that seems to be really unusual that my payout is now not processed for over 30 hours.
Evtl I ask times dear in chat with those after whether there are vlt problems
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Twin payout
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So yes, I play there
I am always satisfied.
Payouts via Trustly come in real time.
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Twin payout
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Okay, according to the support staff, a Deposit via "Sofort" from 15.06.2020 should not have arrived yet.
The win, which I want to pay out, however, came about Trustly
Do they pay out only when all deposits are settled regardless of which was won? And is that normal that it can take a little longer via Sofort?
Anyone similar experiences?
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Twin payout
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Twin payout
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that means if I pay on 15.06 per immediately my money is in the iDEAL case on 16.06 at immediately. And then still the time until Sofort transfers to the casino.
That explains the delay Then I'll wait and see. One hears not much bad about Twin from therefore that should probably work.
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Twin payout
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That's why I prefer to use Trustly as Sofort, because I also had problems that the money was not directly at the casino and was booked only after days. That must then also check again employees, etc. so it always takes everything as long. That a casino only pays out until all deposits are booked, sounds logical, no one wants to run after the money, so first delay the payout until everything is received.
That will probably be your problem, why the payout is still hanging.
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Twin payout
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I am also surprised because I have gambled at casumo/Rizk/Platincasino. There it went without problems
Even if I have paid in and out on the same day did not want to wait.
But time another question here to all
I keep reading that people write the payout was via Trustly after 15 minutes on your account. How can that be so fast ? This is a normal transfer or?
I also have to wait with Trustly always until the next business day.
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Twin payout
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Depends, if Trustly transfers from a foreign account, so mostly via Stockholm then it is a real-time transfer, so you have the money in the same minute in which the money goes out. But if they transfer from a German account then it is on the next morning, so normal bank transfer
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