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Orientxpress Casino deliberately delays payout
Nobody has liked this post so far
i have registered with the casino orientxpress and thought that everything there is serious. With withdrawals I have never had problems, because I have already played in many other casinos online. Now to my actual concern:
Wednesday 28.2 I have registered there and won with 50 euros without claiming a bonus 1000 € which I have also immediately requested for withdrawal. Documents for Verification I have also immediately submitted and 2 days received confirmation that everything is in order. The support told me that the payouts take about 5 business days.... unseriös I thought! Today (5 days after the request) called me the casino... unfortunately I could not answer the phone.
Now I just got an email asking for some patience, because the "financial manager" is sick and will not come in the next few days. Therefore my payout would still be delayed a bit!!! But I could cancel my money and would then get 25% bonus extra.
By phone there is no one available at the Swiss number (10 minute hold).
I sent them an email that I want my money in the fastest way and will not cancel anything.
Honestly afraid not to get my money. For me this looks like a very bad and scam...
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Orientxpress Casino deliberately delays payout
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This casino has a crap license...and just this offer to cancel with the bonus is bold as shit.
Have they ever paid you anything or are you new there? If the latter is the case, I think it looks rather bleak, they only have a Curacao license...
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Orientxpress Casino deliberately delays payout
Nobody has liked this post so far
i have never paid out there. My documents are in order and have been accepted! I've never had any problems elsewhere as far as withdrawals are concerned. I have a very bad feeling about the whole thing... as you say, just trying to get me to cancel is absolutely unserious.
On the other hand, they said that I will get my money but that it can still drag on because supposedly the "financial manager" is sick
All very questionable!
I just think it's a crappy way to delay the payout and/or make me gamble away the money I won. Still hope that this week will still be paid out after I said that I do not want to cancel and insist on a quick payout of my won money
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Orientxpress Casino deliberately delays payout
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Orientxpress Casino deliberately delays payout
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Orientxpress Casino deliberately delays payout
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Orientxpress Casino deliberately delays payout
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Orientxpress Casino deliberately delays payout
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Do you play otherwise also in Curacao casinos?
There are many good articles and forum posts on the subject, hope you can avoid such a situation in the future. Please keep us informed about the outcome of the case!
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Orientxpress Casino deliberately delays payout
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1000 euros is not necessarily little money
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Orientxpress Casino deliberately delays payout
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