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Public complaints: DrückGlück does not pay out 11.000€ due to system error [case solved] (Page 4)

Topic created on 30th Apr. 2018 | Page: 4 of 5 | Answers: 41 | Views: 16,204
s****e

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 02:13 pm CEST#31
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Yes, but do you have any visibility into what's going back and forth between the casino and the MGA?
and the MGA? Have you seen a printout so you can understand,
if that's even true?

The MGA itself knows how many casinos have the most impossible AGB`s, and how often
the Verification chicanes are used.

I have never heard anything from the MGA as a supervisory authority, that unseriöse
AGB as an example are to be omitted.

That's why this is a joke club for me.

Have for me the same rights as so an allotment association!

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Anonym

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 02:23 pm CEST#32
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until the MGA has thoroughly checked a case that can take a while but it always depends on the case But I have already experienced that a sum was disputed between me and a casino and the casino has then said to their licensor that I would only complain because I would not receive a bonus so act quite correctly all not but mostly I have actually always got right.

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Anonym

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 02:35 pm CEST#33
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stkrie wrote on 02/05/2018 at 14:13: Yes, but do you have any transparency as to what goes between the casino and the MGA
goes back and forth? Have you ever seen a printout so you can understand,
if this is even true?

The MGA itself knows how many casinos have the most impossible terms and conditions, and how often the
the Verification chicanes are used.

I have never heard anything from the MGA as a supervisory authority, that unseriöse
AGB as an example are to be omitted.

That's why this is a joke club for me.

Have for me the same rights as so an allotment association!

Why do you want to have transparency? Do you think the casino writes to Mr. Müller from the MGA "Hey old let the thing fall under the table, then I put you a Porsche in front of the door"?


Yes I can understand, but why should the MGA forbid the casinos to use such terms and conditions? the user confirms at registration to have read the terms and conditions, if he does not he is to blame, sounds tough but so.
I do not want to defend the casinos and the shit do not talk pretty but the user must read the terms and conditions and the MGA does not care whether he has read them or not, the casino secures so, so have BOTH sides "rights and obligations" and if he does not understand the terms and conditions is not the problem of the casino and the MGA.

The best thing you can do is when you play with bonus in the Live Chat go ask the conditions, and from the chat make a screenshot, for example, ask if you can withdraw the full amount after the Waggering or Maxbetrule etc. there you have it then black on white.

It's just an industry where you work with our money, since no one has something to give away I would stutzig weden if you give me a 400% bonus on 100 €.
Recently experienced again, in a casino wanted to Deposit 200 €, could have gotten a bonus but the maximum payout is limited to 300 €.

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 02:40 pm CEST#34
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I can only say that the last time I contacted the support I "threatened" to call the MGA and less than 10 minutes later I received a call that the win would be paid out.

Whether this is related I can not say...

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s****e

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 02:47 pm CEST#35
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Why I want transparency????
Is this question serious?????

And yes, there's been enough mumbling in the history of the world, that's why transparency is so important.
You can continue to hop through your life and believe in the good, I don't care.

Why should you ban certain terms and conditions? Because they are unserious, violate any law,
and the MGA is a regulatory body whose structure and purpose is to regulate, among other things.
in the event of disputes. Otherwise, they would not be needed at all.

And if 1000 complaints come in because of unserious AGb`sreinkommen, should and would have the MGA
also react. That is called a control function.

But the casinos as well as the MGA seem to leave each other more or less alone. Finally
they need each other.

Incidentally, most casinos have in their AGB ` s stand that one is obliged to this
to search for innovations
If it comes to disputes, the decision of the casinomanagement is final, and
can not be disputed.
And the MGA as a supervisory authority is watching.

I had posted something similar before.
If one arranges oneself with the whole attempted Bescheisserei by the AGB`s already, thus consciously in purchase takes,
that you could be cheated, whether bonus, Verification or otherwise, then you should check times,
whether you have a gambling problem.

In the real world, you would no longer order online anywhere if they kept your money and did not deliver any goods.
Here then just change the casino, and it starts all over again! I find that sick!

And I remain: to put the MGA here as Instution, which really judges fairly, is naive!

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Daniel
Elite

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 03:07 pm CEST#36
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Steve1860 wrote on 02.05.2018 at 14:40: So I can only say that the last time I contacted support I "threatened" to turn on the MGA and not 10 minutes later came the call that the win will be paid out.

Whether this is related I can not say...

Has the money been paid out in the meantime? Do you have the money on the bank / Neteller / Skrill / PayPal account?

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Anonym

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 05:34 pm CEST#37
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stkrie wrote on 02/05/2018 at 14:47: Why I want transparency????
Is this question serious?????

And yes, there has been enough wheeling and dealing in world history, that's why transparency is so important.
Can a continue to bounce through your life, and believe in the good, I don't care.

Why should you ban certain terms and conditions? Because they are unserious, violate any law,
and the MGA is a regulatory body whose structure and purpose is to regulate, among other things.
in the event of disputes. Otherwise, they would not be needed at all.

And if 1000 complaints come in because of unserious AGb`sreinkommen, should and would have the MGA
also react. That is called a control function.

But the casinos as well as the MGA seem to leave each other more or less alone. Finally
they need each other.

Incidentally, most casinos have in their AGB ` s stand that one is obliged to this
to search for innovations
If it comes to disputes, the decision of the casinomanagement is final, and
can not be disputed.
And the MGA as a supervisory authority is watching.

I had posted something similar before.
If one arranges oneself with the whole attempted Bescheisserei by the AGB`s already, thus consciously in purchase takes,
that you could be cheated, whether bonus, Verification or otherwise, then you should check times,
whether you have a gambling problem.

In the real world, you would no longer order online anywhere if they kept your money and did not deliver any goods.
Here then just change the casino, and it starts all over again! I find that sick!

And I remain: to put the MGA here as Instution, which really judges fairly, is naive!


Have you checked yourself that the terms and conditions violate any law? Count me times a few violations.
Before we stick our nose in the terms and conditions, we should stick our nose in the State Treaty on Gambling, because what is regulated there I find more important, in the terms and conditions of the casinos is the respective provisions of the country apply regarding online gambling.

With a few thousand € it is the bank no matter where they come from, but let's say you crack the next Hall of Gods Jackpot and you just get times 1.5 million on your account, then there could be a few problems, it no longer helps if the casinos refer to the freedom of services within the EU, because then the state will try to p**s on your leg, I'm sure.


If something is dubious, it is then equal to illegal?
As I said, the player should read the terms and conditions before, if player Max Mustermann 100 € deposits, gets a 100 € bonus and plays with 6 € bet and thus violates the conditions he is himself to blame, he has confirmed the terms and conditions whether he has read them bad luck, and someone a game problem underjubeln only because he plays despite "void terms and conditions" I find awesome, you can only advise everyone sign up verification play!
If the terms and conditions change in a casino, there is usually a mail that the conditions change, or you will be notified at the next login.
And here is who can read is clearly at an advantage, I can imagine that if these terms and conditions are really so illegal that the MGA against what makes.
Write but times an email to the MGA and demand to the terms and conditions or the bonus conditions a statement.


On rumors I give nothing, especially if it is online the case there is like a lot of shit labert, I can so far only judge positively about the MGA because usually I got right.

I read the terms and conditions quite when I order something online then I pay so that I come back afterwards to my money, here it is just easier to get back to his money.
In the case of non-payment of a casino you just have the ass card, and must look for online help at the MGA or elsewhere.

You should just not always blame the casino, there are always 2 sides the casino and the player and if the player does not open his eyes bad luck.

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 06:19 pm CEST#38
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@Daniel
I have the promise that it will be paid; however, this only verbally.

But I still have so much confidence that I think that will work out, I'll get back to you in any case as soon as I have the money in the account

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sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

2nd May. 2018, at 08:13 pm CEST#39
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Steve1860 wrote on 02/05/2018 at 18:19: @Daniel
I have the promise that it will be paid; however, this only verbally.

But so much confidence I still have that I think that works out then, I'll get back to you in any case as soon as I have the money in the account

would have been really the hammer if they had not paid you the win ...
would not gamble with them but more if I were you

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

3rd May. 2018, at 12:46 am CEST#40
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So the money is now on my account, so everything went well

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