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Public complaints: DrückGlück does not pay out 11.000€ due to system error [case solved]

Topic created on 30th Apr. 2018 | Page: 1 of 5 | Answers: 41 | Views: 16,209
Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:15 pm CEST#1
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Edit by Admin: This case has been solved, the player has received his win in full

Hi guys,
I played Book of Dead at DrückGlück yesterday and won about 11000€. Today I got the sobering call from DrückGlück that there seems to be a system error at PlaynGo and they probably have to cancel my win. I find however in the Internet nothing to this topic; neither over Google nor on the Website of PlaynGo....

Does anyone else here happen to be affected or have a Tip for me?

Edit by Admin: This case has been resolved, the player has received his win in full

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sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:36 pm CEST#2
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I played yesterday book of dead kommte not find any system error.
I would playn Go itself times inquire...and DrückGlück I find that it is not a good casino...

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sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:36 pm CEST#3
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-- This post was deleted --

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:39 pm CEST#4
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Ah thanks that's ne good idea will immediately look if I find somewhere contact details...

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gagapapamama
Expert

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:49 pm CEST#5
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Liked this post: Avatar von Steve1860 Steve1860
Somehow you always come up with something new to avoid paying out.

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sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:54 pm CEST#6
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Liked this post: Avatar von Steve1860 Steve1860
Steve1860 wrote on 30.04.2018 at 12:39 pm: Ah thanks that's ne good idea will immediately look if I find somewhere contact information...

also, the casino tester has played the slot yesterday and has lost a lot of money
they would have to pay back the money otherwise
Published on 04/29/2018

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Daniel
Elite

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:14 pm CEST#7
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Can you send me your email address (with which you have registered at DrückGlück) and / or your usernames via PN?

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:27 pm CEST#8
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Hi Daniel, I have just sent you. Thanks already

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Anonym

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:31 pm CEST#9
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My first thought was ... Now they have found something new because of what you do not pay out Am now very excited ...

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Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:39 pm CEST#10
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So I just got the info from DrückGlück that the error was not at PlaynGo but at DrückGlück itself and apparently wins were booked multiple and double? The gentleman on the phone said he will keep me informed.
That would mean if it is true but but that I can keep my win or? (For info: I had a 10.000€ spin with 2€ stake. And this was certainly not double booked)

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