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Casino verification: Win retained due to third party deposit (Page 2)

Topic created on 09th Aug. 2023 | Page: 2 of 4 | Answers: 53 | Views: 4,823
Jenny1306
Rookie
I'll wait and see what comes out of my escalation. If at all.

Why they do that in the first place, no idea.

At bizzo I also took my husband's account and there was no problem. Identity card they wanted. They always pay out.
Yes, it's your own fault!

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Donnie
Expert
Bizzo has been accommodating and you were lucky, but it is still normally forbidden to Deposit from foreign accounts. Just leave it alone and stop bugging the support team

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Jenny1306
Rookie
Yes, you're right, but I'm a stubborn guy.

It worked once with Zet: bought free spins without end with Bonus money and collected the win because of the violation. I was not yet so experienced. In the end I got the 5000€ credited. 😈

With the argument that I am a good player and they do not want to lose you.

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roccoammo11
Expert
the bonus was the problem I think times.the at each casino may be used per ip and household also only once the Welcome bonus & could bet this was then used for the second time with the other account..times apart as if there is not enough oc's just at the n1 group...

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Caro
Expert
Hey Jenny1306, I have today followed the day your thread and unfortunately have to give the community right. Unfortunately, it is prohibited or explicitly mentioned in the terms and conditions that you may not Deposit and play from third party accounts. I honestly do not understand why you do that at other casinos and thus always commit a violation of the AGb. I mean at one or the other casino may slip through....but I say 90% of the casinos refuse the withdrawal and / or block your account. Why do not you use your own account or a deposit method in your name?

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Jenny1306
Rookie
Hello Caro,

The first time with Bizzo, for example, it was simply because I did not know. And did not read.
And now it was habit. I was so stupid and did not think about it.
The mistake has now cost me lost 9000€.

We see what happens, the escalation is still going on. I have filed a player complaint with
Curaçao Gaming and sent it to ninecasino. Maybe they will get a little scared. 😂
At least a part out of goodwill. I have to say it again, the bonus thing is so. Forbidden Deposit and bonus of my own method, both used at the same time. How can they understand that. The casino has deleted all my bets including the day with the bonus and the days with my own method, so you just can no longer trace anything.

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Caro
Expert
Therefore, always read the terms and conditions! When registering, you accept these also, so you should also read through. For the next time you know it

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Jenny1306
Rookie
Yes, trial and error makes perfect.

Giving up has never been my thing.
I keep trying, I don't care.

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Donnie
Expert
6.8. you can only use your personal credit/debit card or other payment method to fund your account. The name that appears on the credit cards or is registered on the payment accounts used for deposits or withdrawals must match the name registered on your account.

Edit by Sabine: font color adjusted

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Jenny1306
Rookie
Yes, absolutely correct. Nevertheless, I also played with a bonus for another Deposit during this time.

Wrong method + my Bonuses

At casinoguru there are so many cases where someone violates agbs and then succeeded.

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gamble1
Legend
Jenny1306 wrote on 09/08/2023 at 23:55: Yes, absolutely right. Nevertheless, I also played with a bonus for another Deposit during this time.

Wrong method + my bonus

At casinoguru gibts so many cases where someone violates agbs and then had success.


Which deposit has triggered which bonus is relatively latte it is only about what is currently in the room and how it looks it is the deposit with a foreign account


It may be the warning came from a lower department in general, the payment departments in the casinos always sit at the top and coordinate both payments but also have an eye on Verification and just things that could cause them problems and playing with other people's payment methods has just the very very big Risk to make problems

Also, I'm not clear why you first deposit with your method and then suddenly change ? in the times of real-time bookings, it is but no problem the few seconds to book a transfer from a foreign account to your account and then deposit so I do it zb. because I also have a shared account with my partner



At casinoguru gibts so many cases where someone violates agbs and then had success.


Well, there are also here often when the mods do magic again but it is in no case the rule and I guess it depends primarily on how much the casino is related to you with regard to purely theoretical future deposits


Keep your fingers crossed of course but if a final answer comes let it be because they are also just doing their job and in this case you are by your "not thought about it " unfortunately blame yourself

PS: I think it is more likely to find now 9000 € on the street than the Curacao authority times to work to bring the juckt there but nothing at all



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Jenny1306
Rookie
No, the warning was also from the Risk and payment team.

Just like the mail that the win was confiscated.
I also do not have much hope, but the Deposit from the third-party account was then transferred to my account.

That doesn't make any sense either. 😂
Maybe there is an accommodating solution, or a small part at least.

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Frankey
Experienced
Just like your ID card, your account information is used by the casino to confirm that you are you. With the upload you confirm that the information is true. By the einnzalen of third you have committed breach of contract. This allows the casino to declare all games, sales, etc. that come from the Deposit null and void.
Also the casinos are checked and if you play on your account with money that does not belong to you, they assume that the account is used for money laundering. I hope that they are accommodating and give you back some of the win

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Jenny1306
Rookie
I was then told regarding the escalation that my husband should come forward and confirm the Deposit and present his documents and say that the process is approved by him.

I will keep you guys updated. Let's see how long it takes them for my escalation.

In the mail from the confiscation and agbs it says that I am blocked. And AGBS: in case of violation any deposit option will be blocked.

I am not blocked and can still play.

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roccoammo11
Expert
i hope you have not actually deposited there again no matter with which account?!

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