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Casino verification: Wildz Casino has not verified for 10 days - scam? Your experience

Topic created on 23rd Apr. 2020 | Page: 1 of 2 | Answers: 15 | Views: 4,785
Anonym

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 10:49 am CEST#1
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Hello GambleJoe Community!

I made a big win last week Monday at Wildz Casino (5 Ramses in the free spins on 1,- Euro --> 5000,- Euro win). I added the money to the withdrawals on the same day. The next day I got the request to verify my account... so far so good. I uploaded the requested documents and verified my address and ID with Klarna Online. However, since I moved in the time, I still noted in the Live Chat that I moved and asked what I should do, because possibly now the wrong address was verified. In the chat, I was told that it was sufficient that I had just noted this and that I did not have to do anything further. Then 4 days passed without anything happening. In the live chat, I was told that there was an increased data volume and that's why it takes so long. Then my credit card was verified, but my bank account was not... Reasons for this were not given. I then uploaded a new document from my bank account and again 5 days passed without anything happening (this was then yesterday). I contacted the live chat again and urged for my documents to be processed. Less than an hour later they were processed, but nothing good came out of it. Now they wanted a new proof of address (where I already asked 9!!!!! Days before asking if they needed it). My bank account was again not verified... rejected. Then I asked in the live chat what was the problem again and uploaded the document from the bank account in the chat. The employee then told me that the document was actually okay because all the required data was there. She said that I should simply upload the front and back of the bank card and then I will be verified in the next few hours
Now 1 day has passed again and it is now neither my new address, nor the bank account processed. I am starting to feel that this is an absolute stalling tactic by Wildz.Maybe they are hoping that I might still lose my win. I also understand that due to the current situation a processing takes a little longer than the stated 24h, but this is slowly but just cheeky from Wildz! I was really excited about the casino, but in the end you have NO direct contact in the subject of Verification! Really weak performance from the casino!

Now I wonder of course, whether I see my money at some point again, or whether the game continues to run so...
Have you had similar experiences at the moment? How long did a verification take with you? And do you think I will get the money at all?

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Angstinette
Visitor

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 12:01 pm CEST#2
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Liked this post: Avatar von Klabisto Klabisto
Hey, I think that on the one hand they stall you in the hope that you cancel the payout again to continue to play and on the other hand, in case you do not, to have time to scrape together the money.
I think you will get your money... if necessary by lawyer ! Greeting Angstinette

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Begbie
Elite

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 12:14 pm CEST#3
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I also suspect fraud here. Quite obviously.

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Jubla2014
Top Member

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 12:23 pm CEST#4
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Servus!

This has always been a juice store!




Have a nice day!

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Anonym

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 01:22 pm CEST#5
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Weak chat, because with a payout of over 2.300€ you have to verify yourself completely. This also means that you have to provide your new address. If you have moved to another city, then you also need a certificate of registration from the residents' registration office.

If you have online banking, you can take a screenshot of your bank statement. The main thing is that you can see the whole page e.g. https://gyazo.com/3cc110e094512db8fd30dfacbc721411 (you should not censor it)

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Mupfel
Rookie

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 01:48 pm CEST#6
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Oh yeah

I've been waiting for 2 weeks that they process my stuff

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Herr_D
Amateur

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 03:17 pm CEST#7
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Mupfel wrote on 04/23/2020 at 13:48: Ohja

I've been waiting for 2 weeks that they process my stuff

Would go to the jedentag on the Keks.sind but no more conditions

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Anonym

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 03:27 pm CEST#8
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@Mr_D : I have been doing this every day... however Caro from the Gamblejoe team has been in touch to let Wildz know. I should get another call today. What comes around I will then update here

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Anonym

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 03:28 pm CEST#9
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Mr_D wrote on 23.04.2020 at 15:17
Would go the jedentag on the Keks.Are nevertheless no more states

Oha, that is already decent. That can be really not true. Have you at least already informed the Live Chat about it?

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Herr_D
Amateur

Wildz Casino has not verified for 10 days - scam? Your experience

23rd Apr. 2020, at 03:29 pm CEST#10
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Gambleit wrote on 04/23/2020 at 15:27: @Mr_D : I have done this felt every day... however Caro from the Gamblejoe team has been in touch and has told Wildz of in Kenntnis. I am supposed to get another call today. What comes around I will then update here

Cross your fingers.am curious about your update

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