Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: [solved] Platincasino wants to screw me - verification takes time (Page 2)

Topic created on 01st Jan. 2021 | Page: 2 of 5 | Answers: 40 | Views: 10,510
Ihabkh
Visitor

If they make problems for you like they did for me and want to fool you that something is supposedly wrong contact Caro, she has written to the manager but I am still waiting for the answer.

If another casino would have done this to someone now, it would be called very loud FRAUD and Blacklist but because it is Platincasino they stay calm.

I stress again let it be there soas is not correct I have won at SimpleCasino Over 6,000€ The have verified me in 1 std and paid out without headaches.

This post has been translated automatically

Muckel
How can I turn to this Caro have entered the address and there is nothing? I mean I have there now an amount of 1400 € and this stalling tactics I do not want to put up with. For the casino it may be only a small win to pay out but for me that's a lot of money, and I'm glad that I made the win

This post has been translated automatically

Shelly1990
Ihabkh wrote on 01/01/2021 at 19:43: Good evening,

I really do not know what to do, it is about my account must be verified so that I can pay my win of 2,000 € after I was there 1700 € in the minus

I have submitted all documents!!!
Credit cards, bank account cards, bank statements,
Address proof, identity card.

After they checked everything they say the credit cards are not signed??? But the credit cards are signed!!! Then I inserted the credit cards again on which a signature is to be seen clearly thereupon, an email came that the credit card is not signed again as well as the bank account card at once also not what the devil is that?

The chat is also no longer available on my account quasi disappeared hello I have not won millions what is the shit?

Please who can help me?

Hello, I have the same problem... or rather the problem that the Verification is still pending & I also get no answer from support.
I need my money just like what I have in the account.

What can be done now?

LG Shelly

Edit: Post adjusted (font color)

This post has been translated automatically

x00NY
Elite
Shelly1990 wrote on 02/01/2021 at 20:15
Hi, I have the same problem... or rather the problem that the Verification is still pending & I don't get any answer from the support either.
I need my money exactly what I have in the account.

What can be done now?

LG Shelly

Edit: Post adjusted (font color)

Wait and see (in 7-10 days you will be verified) and only play with money you do not urgently need

This post has been translated automatically

Ihabkh
Visitor
With the Verification they take advantage of the fact that people gamble away their money, put in all the limits and do not gamble away because that is exactly their tactic, it is not about the fact that 100,000 people want to verify at the same time, that is just their tactic. Greetings

This post has been translated automatically

Anonym
What an indictment that someone from here has to help out for intentional errors from support. Such a thing belongs on a Blacklist and comes down only when it behaves fairly.

It is also useless when people write that the super pay out. What the first pull off when verifying goes too far and should always be denounced.

This post has been translated automatically

Kleinkariert
Expert
wwedraft wrote on 03.01.2021 at 01:22 Clock: What an indictment that someone from here must help out for deliberate errors from support. Something like this belongs on a Blacklist and only comes down when it behaves fairly.

It is also useless when people write that the super pay out. What the first pull off when verifying goes too far and should always be denounced.

Blacklist is perhaps exaggerated with the casino standard that we have. According to the standard should actually all in the blacklist, because I know no casino that is flawless. That such behavior must be punished by Platin, I agree. You should perhaps give the possibility to link problem threads to the reviews, then you can see by the amount and the course of how these cases turn out on average.

Check out Vodoodreamz, they act absolutely disgusting and still get advertised. Likewise Duelz, high win? Suddenly everything is made harder for you. I didn't have that with Platin, only the first Verification I remember there was lengthy. Everything after that went very well with the chat or support.

This post has been translated automatically

Ihabkh
Visitor
I can also understand the others very sad of Platincasino, for me this casino is down through no matter how it pays out. The support is also bad do not respond to the questions and take forever to answer

This post has been translated automatically

Comingsoon19
Experienced
Well, I am curious. I've been waiting for my Verification since the end of the year. But when I read this already. There is no signature on my bank card. I'm curious what you say then. Have me there also registered since it is listed here. Could but also in the FAQ nothing to find the duration of verification. But about 5 days current I find long

VG

This post has been translated automatically

Ihabkh
Visitor
UPDATE

Am now verified thanks to Caro, and have paid out the money takes about 48 hrs

Nevertheless, I will no longer play there

This post has been translated automatically

Hot Topics4th May. 2024 at 01:03 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately