the following situation has arisen with me, on New Year's Eve I have gedaddlt with nem buddy together in the Platincasino, stupidly he had the account but no Tan generator to generate the online transfer, so I have deposited from my account (yes, I know that was not very clever). Was 200 EUR that were deposited, this we have then played up over the evening to 900 EUR and the amount we wanted to pay out. Here we had to deal with the annoying issue of Verification and of course the problem that the account holder at Platincasino is not the same as the account holder at the bank. Platincasino then warned us and asked us to provide all documents for the verification of both persons, as well as various powers of attorney that the use of the payment method was allowed. We did this and thought that we would now receive our payout (otherwise we would not have sent all the data). When the verification was then carried out and the payout was ordered, came within a very short time an email that the payout was canceled and only our half stake (we have paid in two times 100EUR), so 100 EUR, should be transferred back. On an email, why then only all documents were requested, came only a rather short answer that the decision is irrevocable, but we can contact us in case of further questions.
I am honestly dissatisfied with how this went although I know of course that we also made mistakes, but why are all confidential documents requested first if they are not used afterwards anyway? Anyone experience if the cancellation is really final? I am very annoyed by this, because I really liked playing at Platincasino, because there is no maxbet and no break between the spins, but I don't want to have anything to do with such a business behaviour.
Cancellation is probably legal, since the terms and conditions always state that the account holder must be identical. But at least the complete Deposit of 200€ should be refunded.
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t****o
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Platincasino cancels payout
5th Feb. 2022, at 03:35 pm CET#3
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Whereby this is also again such a bullshit rule, if both identify themselves, and a permit is
is presented. Where is the problem?
I have been constantly paying for my wife's things here for years and vice versa. So far no one has
no one has ever complained
Also logical, where should the TE come to the data from the account of the friend. Especially since often even by
TAN or cell phone must be confirmed.
Even German banks don't care about that. If it is not legal, and the account holder complains
complains, you get a fraud charge.
In Germany, they would not stand a chance in a lawsuit. The terms and conditions are simply not tenable,
if the other account holder has given consent.
tequiero wrote on 05.02.2022 at 15:35: Whereby this is again such a bullshit rule, if both identify themselves, and a permit is
is presented.
Yes, and that's exactly what I'm wondering, why are all the documents, etc. requested beforehand, if the payment is rejected afterwards anyway? One could think that there is a calculation behind it, they just want to avoid paying. The fact that they scare away customers in the long run and the non-approval of the payout for Platincasino is a minus business, they have apparently not on the Zettel ...
I am really not a friend of Platin because of the last months, but here I see the casino exceptionally in the right
It is now well known
And the TE could also have deposited via his account, and they could continue to play the evening without any problems
And because of the thread, he apparently also plays longer to know that
Even if I'm sorry for the win
And I think that this is a rule of the casino that makes sense to avoid exactly such cases of fraud. Who knows exactly that I can not win with other people's money, do not need to try the fraud
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t****o
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Platincasino cancels payout
5th Feb. 2022, at 06:25 pm CET#7
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If the TE can prove everything, and also the account holder has given his OK, in written form
and with all the evidence, it can never be fraud. Alone therefore, since the constituent element of the crime
Intention is missing
Then I would be committing fraud in a row. Nonsense.
Preventing fraud is cheese.
If, whole accounts are hacked and plundered.
I have never heard of such fraud.
Casinios would fall here in Germany in rows on the ass with their illegal terms and conditions.
That's why they sit in Malta
But the bottom line is that you will not get your money despite everything
tequiero wrote on 05.02.2022 at 18:25: If the TE can prove everything, and also the account holder has given his OK, in writing
and with all the evidence, it can never be fraud. If only because the element of the crime is missing
Intention is missing
Then I would be committing fraud in a row. Nonsense.
Preventing fraud is cheese.
If, whole accounts are hacked and plundered.
I have never heard of such fraud.
Casinios would fall here in Germany in rows on the ass with their illegal terms and conditions.
That's why they sit in Malta
But the bottom line is that you will not get your money despite everything.
In DE that's ok I agree I also do so with my partner that I sometimes pay what but you experience more and more often the deposits due to fraud prevention may only be made from their own account so it is with all payment providers such as e-wallets even with Coinbase or Blockchain
If you add the fact that Platin has the domiciliary rights and you have agreed to their terms and conditions this would easily withstand any lawsuit
Nevertheless, I have a problem with Platin in this case because it is really so if you verify both then you should also pay out otherwise it really makes no sense
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t****o
Forum posts:171Member has been banned
Platincasino cancels payout
5th Feb. 2022, at 08:27 pm CET#9
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Even if I have the right of domicile, I can't make rules as I like. And if
i can solve the facts perfectly, I cannot imagine with the best will in the world,
that a casino in Germany does not have to pay.
Whether you play in the casino with borrowed money or even stolen money, first of all no one is interested.
If it comes out, you get a fraud charge. So you get with all mail order companies e.g.
an advance of trust. If you abuse it, you have to take the consequences.
It gets even more interesting with joint accounts with the same IBAN.
How will the casino find out who deposited the money?
So you don't make waves, and that's it.
In retrospect it's easier to talk, but why couldn't you Deposit money to your player account? It seems that you had enough money in your bank account and you also have a Platin player account. It seems to me that you have the assumption that you can't get anything from your player account and you tried it with your friend's account. Something else makes no sense to me.
Platincasino cancels payout
Nobody has liked this post so far
the following situation has arisen with me, on New Year's Eve I have gedaddlt with nem buddy together in the Platincasino, stupidly he had the account but no Tan generator to generate the online transfer, so I have deposited from my account (yes, I know that was not very clever). Was 200 EUR that were deposited, this we have then played up over the evening to 900 EUR and the amount we wanted to pay out. Here we had to deal with the annoying issue of Verification and of course the problem that the account holder at Platincasino is not the same as the account holder at the bank. Platincasino then warned us and asked us to provide all documents for the verification of both persons, as well as various powers of attorney that the use of the payment method was allowed. We did this and thought that we would now receive our payout (otherwise we would not have sent all the data). When the verification was then carried out and the payout was ordered, came within a very short time an email that the payout was canceled and only our half stake (we have paid in two times 100EUR), so 100 EUR, should be transferred back. On an email, why then only all documents were requested, came only a rather short answer that the decision is irrevocable, but we can contact us in case of further questions.
I am honestly dissatisfied with how this went although I know of course that we also made mistakes, but why are all confidential documents requested first if they are not used afterwards anyway? Anyone experience if the cancellation is really final? I am very annoyed by this, because I really liked playing at Platincasino, because there is no maxbet and no break between the spins, but I don't want to have anything to do with such a business behaviour.
About experience reports I would be very happy.
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Platincasino cancels payout
Nobody has liked this post so far
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Platincasino cancels payout
Nobody has liked this post so far
is presented. Where is the problem?
I have been constantly paying for my wife's things here for years and vice versa. So far no one has
no one has ever complained
Also logical, where should the TE come to the data from the account of the friend. Especially since often even by
TAN or cell phone must be confirmed.
Even German banks don't care about that. If it is not legal, and the account holder complains
complains, you get a fraud charge.
In Germany, they would not stand a chance in a lawsuit. The terms and conditions are simply not tenable,
if the other account holder has given consent.
This post has been translated automatically
Platincasino cancels payout
Nobody has liked this post so far
Yes, and that's exactly what I'm wondering, why are all the documents, etc. requested beforehand, if the payment is rejected afterwards anyway? One could think that there is a calculation behind it, they just want to avoid paying. The fact that they scare away customers in the long run and the non-approval of the payout for Platincasino is a minus business, they have apparently not on the Zettel ...
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Platincasino cancels payout
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Platincasino cancels payout
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It is now well known
And the TE could also have deposited via his account, and they could continue to play the evening without any problems
And because of the thread, he apparently also plays longer to know that
Even if I'm sorry for the win
And I think that this is a rule of the casino that makes sense to avoid exactly such cases of fraud. Who knows exactly that I can not win with other people's money, do not need to try the fraud
This post has been translated automatically
Platincasino cancels payout
Nobody has liked this post so far
and with all the evidence, it can never be fraud. Alone therefore, since the constituent element of the crime
Intention is missing
Then I would be committing fraud in a row. Nonsense.
Preventing fraud is cheese.
If, whole accounts are hacked and plundered.
I have never heard of such fraud.
Casinios would fall here in Germany in rows on the ass with their illegal terms and conditions.
That's why they sit in Malta
But the bottom line is that you will not get your money despite everything
This post has been translated automatically
Platincasino cancels payout
Nobody has liked this post so far
In DE that's ok I agree I also do so with my partner that I sometimes pay what but you experience more and more often the deposits due to fraud prevention may only be made from their own account so it is with all payment providers such as e-wallets even with Coinbase or Blockchain
If you add the fact that Platin has the domiciliary rights and you have agreed to their terms and conditions this would easily withstand any lawsuit
Nevertheless, I have a problem with Platin in this case because it is really so if you verify both then you should also pay out otherwise it really makes no sense
This post has been translated automatically
Platincasino cancels payout
Nobody has liked this post so far
i can solve the facts perfectly, I cannot imagine with the best will in the world,
that a casino in Germany does not have to pay.
Whether you play in the casino with borrowed money or even stolen money, first of all no one is interested.
If it comes out, you get a fraud charge. So you get with all mail order companies e.g.
an advance of trust. If you abuse it, you have to take the consequences.
It gets even more interesting with joint accounts with the same IBAN.
How will the casino find out who deposited the money?
So you don't make waves, and that's it.
This post has been translated automatically
Platincasino cancels payout
Liked this post:
KaCkvOgL
This post has been translated automatically