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Casino verification: EnergyCasino - do I need to worry? (Page 2)

Topic created on 15th Sep. 2020 | Page: 2 of 2 | Answers: 18 | Views: 3,748
Falke
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 02:58 pm CET#11
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Blubbo33 wrote on 17.12.2021 at 14:48: For me it was only after full verification.

OK. I find anyway totally stupid that you can only verify after request.

But the casino is represented here at GJ? If they make trouble.

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Caro
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 03:05 pm CET#12
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Liked this post: Avatar von BinGOLDiG BinGOLDiG
Falcon wrote 12/17/2021 at 2:58 pm
OK. I find anyway totally stupid that you can verify only after request.

But the casino is represented here at GJ? If they make trouble.

Yep, we have a contact to EnergyCasino

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Falke
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 03:06 pm CET#13
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Caro wrote on 17/12/2021 at 15:05
Yep, we have a contact to EnergCasino

Great. Thanks. That reassures me a lot. If I know that you can do something in case of emergency

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Blubbo33
Elite

EnergyCasino - do I need to worry?

17th Dec. 2021, at 06:05 pm CET#14
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Falcon wrote on 17/12/2021 at 15:06
Great. Thanks. That reassures me very much. Knowing you can do something about it in case of emergency.

They have always paid out without decency and Verification was also ok

However, after years they now want a statement of assets, so I'm out of there

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Falke
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 07:06 pm CET#15
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Blubbo33 wrote on 17/12/2021 at 18:05
They always paid out without decency and Verification was ok too

However, they want now after years ne vermögensauskunft, so I'm out of there.

Thank you. Then I hope that you pay out very quickly and will then also no longer play there. List of assets does not work at all

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Blubbo33
Elite

EnergyCasino - do I need to worry?

17th Dec. 2021, at 08:19 pm CET#16
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Falcon wrote on 12/17/2021 at 7:06 pm
Ah thanks. Then I hope that you pay off very quickly and will then also no longer play there. Asset register does not work at all.

I have to write that it took a long time, but still wanted to mention it

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Falke
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 08:34 pm CET#17
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Blubbo33 wrote on 17.12.2021 at 20:19
I have to write that it took a long time, but I still wanted to mention it.

I hope not that they demand that from me now. Have deposited less than is now available for payment

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BinGOLDiG
Expert

EnergyCasino - do I need to worry?

17th Dec. 2021, at 10:29 pm CET#18
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julio772 wrote on 09/15/2020 at 1:37 pm: Hey everyone,

had yesterday afternoon in the Energy Casino really quite luck. Had deposited only 10€ via MuchBetter, played DOA2 on 0,45€ and after a few spins got a bonus in which first the 5 extra spins and then actually still the wild line came. Zack, new account balance 1333€. (Can gladly times the winning video and / or picture upload here)

Have then requested a payout i.H.v. 1250€, this morning then came the email from Energy Casino, that I please verify me. Should upload my ID, a confirmation of address (bank statement or gas / electricity bill) and a screenshot of the muchbetter account. So far so good, everything is normal up to here and I have done.

After about 2 hours came the confirmation that my ID and the muchbetter screenshot was accepted, but the proof of address was not.

I uploaded a bank statement as proof of address, which actually meets all requirements
Asked in chat why it was rejected, the answer was that it was supposedly not uploaded in .pdf format, which is simply not true. Even on the my documents page you can see that it is a .pdf file.

I have now uploaded another document (DSL & phone bill) in the hope that this will be confirmed in a timely manner and then paid out.

I find it a bit strange, so I thought I would create a thread here. Is this just a stalling tactic of the casino in the hope that I lose my win again?

EnergyCasino is actually a reputable casino that is listed here and with which I would not have to worry, right?

Is for me just 'ne a lot of coal and I'm a little excited....

CONGRATULATIONS 🌹

Energy is correct... Is one of my stammcasinos! Only with bonus Deposit I would not! Otherwise, the first payout can take what but the pay out!
Otherwise, our caro but so🤞mit the manager! 😉 So no worries

P.s because of the forms download Microsoft lens on your phone... So you can photograph everything, edit and save in the file you need.... Pdf, Doc etc
And if you want to explain something to the respective documents or hints, translate that directly already into English!
The lazy ones are smart and therefore like to play dumb


Wish you a Merry Christmas 🌲

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Falke
Expert

EnergyCasino - do I need to worry?

19th Dec. 2021, at 11:31 am CET#19
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So have only now received a request for verification. I suspect now that this will take days and then some document will not fit and that will take days again, etc.

So far I can't really say anything positive about such a procedure. A Live Chat there is also not, but only standard email notifications that do not respond at all to the message.

Furthermore, the support has also lied to me. In the mail it was claimed that from a certain amount a Verification is necessary. This is true, but I am still under this amount with my payout. That a verification will be necessary I thought anyway, but then they should please not lie to me and argue with requirements that simply do not yet apply

Be that as it may. I hope that I am wrong and that the whole thing goes quickly. But I doubt it. Alone the structure smells already very much after delay tactics. Why else can you only be verified when you request a payout? I'm so annoyed by such games that casinos can do anything they want

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