Hello together .... I have played with 56.77 euros Cashback at Platincasino and thus several wins after all about 2000, - erspielt.
Now I wonder but how I can pay out what. Had it actually so understood that I only have to play the 56.77.
Now I do not understand the account details:
"The credit is under bonus amount,
Payable balance 0,00
Non-payable balance linked to bonus 0,00
Required conversion 0,00
Maximum conversion amount for this bonus 56.77"
Has anyone here had any experience ?
The chat at Platincasino seems to be overwhelmed right now.
Thanks already
Muratc111 wrote on 01.03.2021 at 22:39: You should have converted after 1 time (56,77€) the Bonus money in real money. How hard that sounds now, your 2000€ are worth only 56€
what?? ... is simply unbelievable. Never play with bonus. Thought the Cashback I can apply times. Have it abe not so understood ... especially I also never had a hint that I can convert the amount and have continued to play.
Am done ... but thanks anyway
I will definitely not Deposit anything more into this casino. I would have expected that the Cashback after conversion is automatically converted as well
that's how casinos are. you can take money out of your pocket in seconds without asking.
wins and payouts make one but then again and again problems.
everywhere pitfalls in the terms and conditions,... as if the system could not automatically convert Bonus money into real money after successful conversion.
This is exactly why I have never activated a single bonus. I gag when I hear that you have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money
daisukexhd wrote on 02/03/2021 at 16:52: Exactly why I have never activated a single bonus ever. Get the gagging when I already hear that you also have to convert a bonus into real money. Except at Wunderino, where the free spins are directly real money
After all, she has not activated a bonus. The casino gave a small part of the losses back again, which is called cashback. Normally, this is always real money. But here a small trap was built, that in the casino the Cashback is credited as bonus money. And once that has been converted, it must be converted into real money. If you do not do that, then a lot of money can be lost as here with the TE, because it remains as Bonus money, if you do not press the button for conversion into real money.
Platincasino cashback question
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Now I wonder but how I can pay out what. Had it actually so understood that I only have to play the 56.77.
Now I do not understand the account details:
"The credit is under bonus amount,
Payable balance 0,00
Non-payable balance linked to bonus 0,00
Required conversion 0,00
Maximum conversion amount for this bonus 56.77"
Has anyone here had any experience ?
The chat at Platincasino seems to be overwhelmed right now.
Thanks already
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Platincasino cashback question
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That is really hard
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Am done ... but thanks anyway
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wins and payouts make one but then again and again problems.
everywhere pitfalls in the terms and conditions,... as if the system could not automatically convert Bonus money into real money after successful conversion.
Edit: font color adjusted
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Platincasino cashback question
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After all, she has not activated a bonus. The casino gave a small part of the losses back again, which is called cashback. Normally, this is always real money. But here a small trap was built, that in the casino the Cashback is credited as bonus money. And once that has been converted, it must be converted into real money. If you do not do that, then a lot of money can be lost as here with the TE, because it remains as Bonus money, if you do not press the button for conversion into real money.
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Platincasino cashback question
Nobody has liked this post so far
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