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Bonus & offers: Platincasino cashback question (Page 2)

Topic created on 01st Mar. 2021 | Page: 2 of 2 | Answers: 15 | Views: 9,366
Falko
Icon
CashOut wrote on 02/03/2021 at 21:45: Where is this button to convert supposed to be?

Top lins on Menu, then there on my profile and here then click account balance. However, there must also be some Bonus money on it, that it is then also visible there with the convert.

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Anonym
CashOut wrote on 02/03/2021 at 21:45: Where is this button to convert supposed to be?

Menu -> My Profile -> My Balance

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needle34
Expert
Where do I see my Cashback I have to set what lost 400 that would be but 40 euros cashback or not?

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Max_Bet
Expert
needle34 wrote on 14.05.2021 at 19:03: Where do I see my Cashback I have to set what 400 lost that would be but 40 euros cashback or not ?

Cashback gibts at Platin only as a Platin Member or higher (Black Member)

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Kleinkariert
Expert
Anja111 wrote on 01.03.2021 at 22:58: what?? ... is just unbelievable. Never play with bonus. Thought the Cashback I can apply times. Didn't understand it abe so ... especially I also never had a hint that I can convert the amount and kept playing.
I'm done ... but thanks anyway

You have in almost no casino a hint that you can now convert. They all want you to gamble it away again, to your topic I would ask Gamblejoe if they can mediate. Maybe Platin can talk to him. In bonus matters, the casino is free in its decision, so you do not get far with the supervisory authority.

Such "mistakes" happen once, but afterwards you are much more attentive because you have understood that there is no fair game at the online casino. Many have managed to stop after something like that or have taken a long break. Get the best out of the matter and shout out the soul, you are not the first who the casinos have simply wiped out the money. There are hard cases here in the high five or six figure range.

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TranceBabe
Expert
This is annoying..
But it is sad, if you are a Platin member, not familiar with the customs of the casino

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