I was 3 weeks ago in my stammspielo and wanted to roll nen fuffi... when I sat down at the machine and put the bill in, the machine has briefly made strange noises and suddenly came the loud error message that the bill memory is "clogged"...
I then went to the service lady and told her about it... she then tried to empty the memory by entering pine or to get the bill to come out again or to be booked... but that didn't work and she said that she had to write it down and the technician will look at it... I got my note and that was good... I had asked her if the machine can be turned off until clarification... no, they said, as long as the booths can accept change, they have the instruction that the machine may not be made off...
had so far never problems and got my money also always, if times such a problem occurred... therefore that was then okay for me... After 4 days I'm the first time and have asked how it looks... there it was said, the technician had not yet been there... had then seen that at exactly the machine someone sat and fat has cleared... he had 1320 euros on the speedometer stand... There came over me then already a strange feeling..
after 2 weeks I had then asked again and then it was said that the technician had been there, but had said nothing... Then I was already discreetly annoyed and have also let the employees feel it and pointed out that the technician must also tell that there is a message...
Today I had then asked by phone and then came the final answer that the technician was there and could not determine any difference... And that can not be... my guess is that the 50 euros came out when the Dude has skimmed the big win... I'm on 180 and find the ne huge mess...
I'm thinking of writing a complaint to the gaming operator, since it's a big chain... could I be successful with that? Probably not or?
Sorry for the long text but I had to vent my anger now 😤😤😤😤
I'd be very much behind there, too. Just say they should evaluate the camera data. Every small gambling house now has cameras inside. There must be something to recognize
The technician could also have pocketed it as a tip. He probably thought, "Oh, one fuffi too many, I'll pocket it and just say there were no irregularities
So I actually sent a complaint to the Spielo chain yesterday and got the answer directly today.
Everything had been checked in detail, the employees had acted correctly and the technician had not found any difference.
They refunded me the money, of course. I should let them know if they should transfer it or Deposit it directly in the Spielo, they have already informed the employees about it
So I'm happy about it, of course, but a funny aftertaste remains anyway
Presumably, it would not have turned out that way if it had been several hundred euros.
So I actually sent a complaint to the Spielo chain yesterday and got the answer directly today.
They had checked everything thoroughly, the employees had acted correctly and the technician had not found any difference.
They refunded me the money, of course. I should let them know if they should transfer it or Deposit it directly in the Spielo, they have already informed the employees about it
So I'm happy about it, of course, but a funny aftertaste remains anyway
Presumably, it would not have turned out that way if it had been several hundred euros.
LG
Is but top 👍 can but again try your luck good luck
Vending machine swallows bill - technician says no
1st Feb. 2023, at 12:25 am CET#9
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Jay88 wrote on 06/10/2021 at 18:08: Hi...
I was in my stammspielo 3 weeks ago and wanted to roll nen fuffi... when I sat down at the machine and put the bill in, the machine made funny noises for a short time and suddenly came the loud error message that the bill memory is "clogged"...
I then went to the service lady and told her about it... she then tried to empty the memory again by entering pine or to get the bill to come out again or to be booked... but that didn't work and she said that she had to write it down and the technician would look at it... I got my note and that was good... I asked her if the machine could possibly be turned off until clarification... no, they said, as long as the booths can accept change, they have the instruction that the machine may not be made off....
had so far never problems and got my money also always, if times such a problem occurred... therefore that was then okay for me... After 4 days I'm the first time and have asked how it looks... there it was said, the technician had not yet been there... had then seen that at exactly the machine someone sat and fat has cleared... he had 1320 euros on the speedometer stand... There came over me then already a strange feeling...
after 2 weeks I had then asked again and then it was said that the technician had been there, but had said nothing... I was then already discreetly annoyed and have also let the employees feel it and pointed out that the technician must also tell that there is a message...
Today I had then asked by phone and then came the final answer that the technician was there and could not determine any difference... And that can not be... my guess is that the 50 euros came out when the Dude has skimmed the big win... I'm on 180 and find the ne huge mess...
I'm thinking of writing a complaint to the gaming operator, since it's a big chain... could I be successful with that? Probably not or?
Sry for the long text but I had to make now times my anger air 😤😤😤😤
Can I ask you what kind of machine that was Novo? Merkur. Lion ?
Vending machine swallows bill - technician says no
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Byrrrd
I was 3 weeks ago in my stammspielo and wanted to roll nen fuffi... when I sat down at the machine and put the bill in, the machine has briefly made strange noises and suddenly came the loud error message that the bill memory is "clogged"...
I then went to the service lady and told her about it... she then tried to empty the memory by entering pine or to get the bill to come out again or to be booked... but that didn't work and she said that she had to write it down and the technician will look at it... I got my note and that was good... I had asked her if the machine can be turned off until clarification... no, they said, as long as the booths can accept change, they have the instruction that the machine may not be made off...
had so far never problems and got my money also always, if times such a problem occurred... therefore that was then okay for me... After 4 days I'm the first time and have asked how it looks... there it was said, the technician had not yet been there... had then seen that at exactly the machine someone sat and fat has cleared... he had 1320 euros on the speedometer stand... There came over me then already a strange feeling..
after 2 weeks I had then asked again and then it was said that the technician had been there, but had said nothing... Then I was already discreetly annoyed and have also let the employees feel it and pointed out that the technician must also tell that there is a message...
Today I had then asked by phone and then came the final answer that the technician was there and could not determine any difference... And that can not be... my guess is that the 50 euros came out when the Dude has skimmed the big win... I'm on 180 and find the ne huge mess...
I'm thinking of writing a complaint to the gaming operator, since it's a big chain... could I be successful with that? Probably not or?
Sorry for the long text but I had to vent my anger now 😤😤😤😤
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Vending machine swallows bill - technician says no
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Jay88
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Vending machine swallows bill - technician says no
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Max_Bet
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Vending machine swallows bill - technician says no
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So I actually sent a complaint to the Spielo chain yesterday and got the answer directly today.
Everything had been checked in detail, the employees had acted correctly and the technician had not found any difference.
They refunded me the money, of course. I should let them know if they should transfer it or Deposit it directly in the Spielo, they have already informed the employees about it
So I'm happy about it, of course, but a funny aftertaste remains anyway
Presumably, it would not have turned out that way if it had been several hundred euros.
LG
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Vending machine swallows bill - technician says no
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Jay88
Is but top 👍 can but again try your luck good luck
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Vending machine swallows bill - technician says no
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Oh you, I think I'll pass for now 😄 but thanks 😊
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Vending machine swallows bill - technician says no
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Jay88
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Vending machine swallows bill - technician says no
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Can I ask you what kind of machine that was Novo? Merkur. Lion ?
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