Hello all,
i am hoping for your help here. I have won a total of 11,736 euros at Videoslots.
This win is the result of deposits in the amount of 12,600 and payouts in the amount of
in the amount of 24,336 euros.
The payouts were posted to my credit card. The amount was shown to me as available. Gradually, all the payouts are now unavailable because the payments are not authorized by Videoslots. According to the card operator, it is possible that the payments are not authorized, which means that I then have a total of 12,600 debts on the card, because debits from the card of course go through, but the deposits do not.
The support in the Live Chat sounds very nice, however, I hope for a little more support with these sums.
I take it all back. My credit card service Provider is the problem, unfortunately. I would like to say here again that Videoslots is a really very good casino.
We are very sorry to hear that you had problems with your withdrawal and did not receive the expected assistance from support .
If you experience any issues again in the future, please feel free to email us at videoslotsteam@videoslots.com so that we can investigate and resolve the issue as soon as possible ö nnen
Videosslots does not authorize payment
Nobody has liked this post so far
i am hoping for your help here. I have won a total of 11,736 euros at Videoslots.
This win is the result of deposits in the amount of 12,600 and payouts in the amount of
in the amount of 24,336 euros.
The payouts were posted to my credit card. The amount was shown to me as available. Gradually, all the payouts are now unavailable because the payments are not authorized by Videoslots. According to the card operator, it is possible that the payments are not authorized, which means that I then have a total of 12,600 debts on the card, because debits from the card of course go through, but the deposits do not.
The support in the Live Chat sounds very nice, however, I hope for a little more support with these sums.
Kind regards
This post has been translated automatically
Videosslots does not authorize payment
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RiverSong
Best regards
This post has been translated automatically
Videosslots does not authorize payment
Nobody has liked this post so far
Videoslots is, apart from reduced RTP slots, a good casino in terms of payout speed. Even high amounts were rarely a problem.
This post has been translated automatically
Videosslots does not authorize payment
Nobody has liked this post so far
We are very sorry to hear that you had problems with your withdrawal and did not receive the expected assistance from support .
If you experience any issues again in the future, please feel free to email us at videoslotsteam@videoslots.com so that we can investigate and resolve the issue as soon as possible ö nnen
Best Regards
This post has been translated automatically