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genrix, on 6th May. 2024 at 04:37 pm CEST
50.25 total stake deducted although only 0.30 cents was stake
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Hello everyone and indeed I was in the game Crazy Chicken Scooter at Platincasino on 16.08.2021 a total bet of 50.25 deducted at a turn at 22:42:18 but I have only played on 0.30 cents.Screenshot I have made.customer service written to me after waiting 1 hour would be told to write an email.Done and I'm just stalling.Has that happened to you? Do I have a chance to get my money back.mfg
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50.25 total stake deducted although only 0.30 cents was stake
Liked this post: Mimi51
In principle, such errors can actually occur, I personally had this "bug" once with a Play'n Go slot, about 2 years ago. I had a slot closed, and it was still deducted from my balance even though I had no slot open.
This error is then first checked by the department in the casino after your submitted mail, and if it is true and there is no explanation as to how this occurred, it is immediately forwarded directly to the Provider (game manufacturer), here it can actually then take a few days or even weeks until the casinos receive an answer from the provider in this regard. Basically, you get it but then credited again as credit as soon as the respective casino has received a green light from the provider.
Unless you are, for example, "accidentally" come to the max bet button, in which case it would have been your own fault. And accordingly you would not get a refund.
Gladly you can keep us up to date on how it goes on, if it drags on too long, you can contact me via Communicator so I can ask for you. But for now I would ask you to be patient.
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50.25 total stake deducted although only 0.30 cents was stake
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I had it also already at that time several times.
After weeks it always came out that I have probably come to the max spin.
Clear although it stood on 0 50 cents.
But you can not do anything anyway.
They will always say that
Good luck if it should be different with you.
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50.25 total stake deducted although only 0.30 cents was stake
Nobody has liked this post so far
What would be the maximum stake in the game? Does that fit together somehow?
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50.25 total stake deducted although only 0.30 cents was stake
Nobody has liked this post so far
This post has been translated automatically
50.25 total stake deducted although only 0.30 cents was stake
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But why is then 50,25€ deducted and not 50€?
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50.25 total stake deducted although only 0.30 cents was stake
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with tax 50,25 then
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50.25 total stake deducted although only 0.30 cents was stake
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Ne
Would have to be 52,50€ then.
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50.25 total stake deducted although only 0.30 cents was stake
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Right absolutely right 10 euros 50 cents *5 2.50 I was probably get chalk , yes to come back very strange then
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50.25 total stake deducted although only 0.30 cents was stake
Nobody has liked this post so far
This post has been translated automatically