Hello, I registered at goldwin.com 2 weeks ago and redeemed the 200% 1st Deposit bonus. So deposited 100$ and received 200$ bonus. Then met the turnover requirements all correctly. Played up to 11000$ and then down to 5000$. Payout 4000$ pending for 2 weeks. Today received mail that the bonus is higher than the deposit (which is logical with 200% bonus). Therefore all wins were deleted. This can not be!
Please help me or how should I proceed? Completely incomprehensible to me.
i could not find a 200% bonus on the site now. Maybe it was also limited in time. B2T: maybe you violated some bonus conditions. Rolled too high or played a "forbidden" game.
The explanation you give us here is very dubious. Maybe just check with the chat, they seem friendly.
Excerpt from their terms and conditions:
4. GoldWin reserves the right to confiscate any Bonuses or wins fraudulently obtained or generated in games that may not be played while a bonus is active. According to GoldWin's policy, abuse of bonus offers is prohibited. Should such abuse be detected, the casino has the right to confiscate the wins and deny the player any access to bonuses.
5. GoldWin reserves the right to classify a player as a "bonus seeker" if GoldWin, in its sole discretion, believes that the player has abused the promotions. Possible examples include:
* A player uses only bonuses to play with their account; * The bonus amount is higher than the total amount of the player's deposits;
* A player plays or attempts to play with more than one bonus within 24 hours;
* A player plays with bonuses while making withdrawals from the deposits through which he/she gained access to these bonuses
I personally do not recommend the casino, I also fell in and have used the 300% bonus have 25 deposited and 75 get in addition, after 5 hours back and forth I wanted to withdraw and the support my I have only 2k converted [ after 5-6 hourly back and forth from 40cent stake a.spin
Blubbo33 wrote on 04/28/2021 at 07:47: There are enough other good casinos listed here.
But also enough bad ones 😎
If you want a casino without problems and you do not mind the new rules, you should take one of these. Since I have never had any problems. Since you do not have to worry about money, if you have won a little more^^
Please help!!!
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Please help me or how should I proceed? Completely incomprehensible to me.
Thanks in advance.
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Please help!!!
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i could not find a 200% bonus on the site now. Maybe it was also limited in time. B2T: maybe you violated some bonus conditions. Rolled too high or played a "forbidden" game.
The explanation you give us here is very dubious. Maybe just check with the chat, they seem friendly.
Excerpt from their terms and conditions:
4. GoldWin reserves the right to confiscate any Bonuses or wins fraudulently obtained or generated in games that may not be played while a bonus is active. According to GoldWin's policy, abuse of bonus offers is prohibited. Should such abuse be detected, the casino has the right to confiscate the wins and deny the player any access to bonuses.
5. GoldWin reserves the right to classify a player as a "bonus seeker" if GoldWin, in its sole discretion, believes that the player has abused the promotions. Possible examples include:
* A player uses only bonuses to play with their account;
* The bonus amount is higher than the total amount of the player's deposits;
* A player plays or attempts to play with more than one bonus within 24 hours;
* A player plays with bonuses while making withdrawals from the deposits through which he/she gained access to these bonuses
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Ok. Those are pretty brazen terms and conditions when you offer a 200% bonus yourself.
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This means that anyone who uses the Deposit bonus offered for their first deposit is in violation of the terms and conditions.
Curacao Casino - the money is gone.
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Does not pay village is a n rip off load ?!
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You can say that out loud, would like to warn others... is a crappy feeling
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But also enough bad ones 😎
If you want a casino without problems and you do not mind the new rules, you should take one of these. Since I have never had any problems. Since you do not have to worry about money, if you have won a little more^^
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Please help!!!
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Emojino, NYspins, cookie, we bet, mr bit, pinball, energy, LV BET, jetbull
However, I wouldn't put my hand in the fire for that either
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