i have won a higher sum at Vulkan Vegas, this is 27,000 euros.
With some hesitation I was paid 2,500. When I had not heard for a while, I wanted to log in to have a look. Then I noticed that my account was deleted
In the Live Chat I was told again and again what else. Until I finally had a lady on the line who wrote in German and then told me that they have locked my account because I had a second account
They noticed it really early. They told me that the account can be restored, but I have to give up the win. Can not be true. What do I have then...
Is there now for me at all the chance to get my money?
How now, you know that you have 2 account there and ask what you can do?
I'll give you a Tip, in the future always create only one account at a casino...then it works with the payout.
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24th Jan. 2021, at 09:42 am CET#5
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Lutte1979 wrote on 01/24/2021 at 03:00: Good evening,
i won a higher amount at Vulkan Vegas, this is 27,000 euros.
With some hesitation I was paid 2,500. When I had not heard for a while, I wanted to log in to have a look. Then I noticed that my account was deleted
In the Live Chat I was told again and again what else. Until I finally had a lady on the line who wrote in German and then told me that they have locked my account because I had a second account
They noticed it really early. They told me that the account can be restored, but I have to give up the win. Can not be true. What do I have then...
Is there now for me at all the chance to get my money?
Greetings
Curacao licensed, there you have as a natural person from the EU no chance.
There are no possibilities to do anything here, be glad that you got some money at all.
Lutte1979 wrote on 01/24/2021 at 03:00: Good evening,
i won a higher amount at Vulkan Vegas, this is 27,000 euros.
With some hesitation I was paid 2,500. When I had not heard for a while, I wanted to log in to have a look. Then I noticed that my account was deleted
In the Live Chat I was told again and again what else. Until I finally had a lady on the line who wrote in German and then told me that they have locked my account because I had a second account
They noticed it really early. They told me that the account can be restored, but I have to give up the win. Can not be true. What do I have then...
Is there now for me at all the chance to get my money?
Payment is denied
Nobody has liked this post so far
i have won a higher sum at Vulkan Vegas, this is 27,000 euros.
With some hesitation I was paid 2,500. When I had not heard for a while, I wanted to log in to have a look. Then I noticed that my account was deleted
In the Live Chat I was told again and again what else. Until I finally had a lady on the line who wrote in German and then told me that they have locked my account because I had a second account
They noticed it really early. They told me that the account can be restored, but I have to give up the win. Can not be true. What do I have then...
Is there now for me at all the chance to get my money?
Lg
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From now on you really feel like such a balance
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I'll give you a Tip, in the future always create only one account at a casino...then it works with the payout.
This post has been translated automatically
Payment is denied
Nobody has liked this post so far
Curacao licensed, there you have as a natural person from the EU no chance.
There are no possibilities to do anything here, be glad that you got some money at all.
This post has been translated automatically
Payment is denied
Nobody has liked this post so far
Be glad that you got something at all.
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