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Lapalingo: [solved] Lapalingo has me...!!! On purpose?

Topic created on 08th Aug. 2020 | Page: 1 of 2 | Answers: 14 | Views: 3,635
Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 01:03 pm CEST#1
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Good day dear casino friends,

I have been an active online casino player for years. My Deposit volume is mostly between 500,00€-1000,00€ every month. Play very consistently every month

The case mentioned here is about the online casino Lapalingo, where I am very active since the end of 2017. Have already won a lot there and lost a lot, as it is so, in the online casino area .

Now to the actual case. I have won at the beginning of the week once again a somewhat larger amount, just under 23,000.00 € in total. I have already won a 5 digit amount and several times 4 digit. Never had problems with deposits or withdrawals.

Now I got but an email on the part of Lapalingo, that I have a second account and therefore the second account is closed and the complete win is withdrawn

This statement I went after. As for Lapalingo, I have a separate folder with email histories, screens of chat histories and on, as well as withdrawal receipts. Have looked there immediately and also immediately found what.

I would have created a second account on 08.08.18. This was never verified, or made a deposit. After looking at the terms and conditions and because a player colleague told me that this can have consequences, I wrote an email to the support 4 weeks later that I have a second account and ask for the deletion of the account. This was also answered. According to point 2 paragraph 2.2 you should report it immediately. I did this and played again with my main account until today.

After my email, where I informed you about it, I have between then and today, on my main account 7 payouts successfully made In the 4 digit range. Never had any problems. I went through various checks during that time, kyc checks as well. Never any comment about it.

But suddenly now that a larger win is there again, after previously 7 successful payouts this is me, although I have informed you about it now put before and punished.

I have already spoken with several people and also me the suspicion came into the head that they have saved quite consciously the consequences, in order to carry it out with a larger win. That would be punishable and fraud.

I would also like to know your opinion on the subject. Everything I have said, I can prove legally

Thanks in advance 😊👍

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Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 01:32 pm CEST#2
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In addition, I also have the problems that "krabbee666" described on 13.07 here. That was the first reason why I was denied the payout. Also ecoPayz and then the Neteller data demanded. 1:1 the same

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Kleinkariert
Expert

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:05 pm CEST#3
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Liked this post: Avatar von Razerhead Razerhead
With such a situation I would contact Caro directly -> https://www.gamblejoe.com/communicator/caro/

Did you ever follow up to see if the account was deleted? Or did you just send an email and it was cleared for you? If so then you have made it very difficult for yourself. The casinos are looking for anything to keep the money, I still wish the very best and hope that Lapalingo does not get away with it. Otherwise, I lock myself there too, because such casinos need no one.

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Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:26 pm CEST#4
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Yes. First of all, you know, I'm not a 50.00€ player. I always paid in a lot and I like it and if I lost once, then it was just like that. No Risk, no fun. That was always my motto.

Only in this case, I am not their opinion. I think, even a stranger, would understand after explanation, why. I think that is understandable

I am really disappointed

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Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:36 pm CEST#5
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Aso and no, I then no longer followed, that was then closed for me. I have done what is recommended to me according to the terms and conditions in the case. Have also always diligently kept all emails that prove this

So you were clearly aware of this and had the request to do something

That then 7 payouts later which also had a larger volume, then that comes... No, I will not accept so at leastns. Not until I have a detailed explanation from them, why exactly now. Although I've been checked dozens of times, in the meantime, during payouts and the account should not exist anymore

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derzweifel
Experienced

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:07 pm CEST#6
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Ugly story, hope you get your money

Would like to know if the "security department" notes a la "Had double account in 2018, use as a reason for refusal in case of high payout" in the user profiles

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upola
Legend

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:27 pm CEST#7
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Some casinos of course look for reasons not to pay out.
The problem is, many players also offer the casinos a reason because they do not read the terms and conditions.

The TE I wish that he gets his money.
But I think Lapalingo will try to enforce its terms and conditions hard as nails.

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Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:39 pm CEST#8
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@thedoubt

Want another little side note?

After 12 months of inactivity of a player account at Lapalingo, the account will fall into the inactive status. 30 days before the expiration of the period, you get an email, to which you are made aware.

What do you think, did I get this email on the registered email address, which could have made me realize that they have not deleted my account at all?

Of course not 👍

It all speaks for the fact that they really actively kept the consequences to strike at the right moment 👊

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Anonym

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 08:39 pm CEST#9
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Razerhead wrote on 08/08/2020 at 16:39

It all speaks to the fact that they really actively saved the consequences to strike at the right moment 👊

This all sounds really not good

Thought Lapalingo had moulted and had finally become serious. Was about to run off and give a review. I'll wait a little longer with it!

Hope that clears up everything in your case

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Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 09:06 pm CEST#10
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Thank you, Jokerboy. 😊👍

Let's see...I wrote Caro times. She seems to me to be the right contact person

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