Hello to all together,
i have the following problem, on 15.02 I have withdrawn 2000 via Trustly and 1500 via Skrill, between time I verified myself there without problem. Today I get a message what my wins are canceled and withdrawals failed. There is message
Hello Andrej,
We have received your withdrawal request; however, it has been denied by our Audit Team.
Please be advised that during the Verification of your withdrawal they have noticed that our Bonus terms and Conditions were breached. Please be reminded that: "In order to avoid Bonus abuse by building balance while playing with pending Playthrough Requirements (wagering requirements) on 0% contribution games, all players should avoid playing 0% contribution games while having an active bonus. If players fail to comply with these terms, we reserve the right to void any winnings generated, should you play on any 0% contribution games before fulfilling the Playthrough Requirements (wagering requirements)."
Upon checking, on the 14[sup]th[/sup] of February, you have claimed a Deposit bonus and during your gaming session you have played a game with 0% contribution before the playthrough requirement was fulfilled.
The following 0% contribution game was played, which led to the breach of the Bonus Terms & Conditions:
Red Card
According to our Terms and Conditions your winnings have been voided and your last deposit of 30 EUR has been returned to your balance.
Please find time to also visit our Bonus and General Terms & Conditions to avoid any inconvenience in the future
The game Red Card I have only turned a few rounds to try out, what that somehow comes to bonus operation Verstos I could not imagine. I find that not correct and very unfriendly so handle and refuse to pay the winnings, for serious Provider which they imagine from themselves this is disrespectful and low.
I would like to ask the community to help me to get rid of GoWild's improper actions
Yes, but such bullshit, I have met the first time, I am no longer sure what I played the game at all, because everything looks like a rip-off, just do not pay out money
If you want help, you could go into a little detail... what exactly did you play, what bonus did you take etc...how did you play your way up to this amount ? You are new in the forum and must not immediately the first who answers you so anmotzen ...
This post has been translated automatically
Anonym
Former Member
GoWild payout win in the amount of 3500 denied
18th Feb. 2020, at 09:01 pm CET#6
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Nobody has liked this post so far
atomic888 wrote on 18.02.2020 at 20:40: I ask for the helps, not the such clever posts
There have been several cases of this kind here. You played a slot that you should not have played with Bonus money (0% slots). According to their terms and conditions, they can cancel your bonus winnings for that. And that's what they do. Mercilessly. I'm afraid you can write off the money.
How can we help you if you don't disprove that you didn't play this slot?
You broke the rules for the bonus and that's why you don't get any money
Take the 30 euros and stop playing, or play without the bonus. This is already intentional with the conditions that exactly what happened to you. And before you win again at the next casino and they have an excuse again.... Just let it be. High winnings you can not withdraw anyway because your bank reports that directly
atomic888 wrote on 18.02.2020 at 20:39: Already, but such bullshit, I've met first time, I'm nothing more sure what I've played the game at all, because there everything looks like rip-off, reason only not pay out money
Like you are not sure anymore.
You have written that you have played a few rounds.
Do you think if you now convince yourself that maybe I have played, it will be better.
That was another clever post.
This post has been translated automatically
Anonym
Former Member
GoWild payout win in the amount of 3500 denied
19th Feb. 2020, at 09:54 am CET#9
0 Likes
Nobody has liked this post so far
I do not understand on the one hand why for the crap is always created a separate thread and on the other hand I do not understand how you can play with bonus but not read before what is allowed and what is not
Apart from the fact that for the casinos but absolute peanuts are. 3500 € that is deposited there but in a minute. In addition, you can be almost 100% sure as a casino that a large part of it or everything is also gambled away again
The negative advertising now brings but rather disadvantages. In the hall where I used to gamble, the operator was always happy when someone won big. 5 explorers on 2 euros. That made the rounds in a small town and the hall was full the next few weeks and the 10k was quickly more than back in it.
atomic888 wrote on 18.02.2020 at 20:05: Hello to all,
i have the following problem, on 15.02 I have 2000 via Trustly and 1500 via Skrill payouts initiated, between time have verified myself there without problem. Today I get a message what my wins are cancelled and withdrawals failed. There is message
Hello Andrej,
We have received your withdrawal request; however, it has been denied by our Audit Team.
Please be advised that during the Verification of your withdrawal they have noticed that our Bonus terms and Conditions were breached. Please be reminded that: "In order to avoid Bonus abuse by building balance while playing with pending Playthrough Requirements (wagering requirements) on 0% contribution games, all players should avoid playing 0% contribution games while having an active bonus. If players fail to comply with these terms, we reserve the right to void any winnings generated, should you play on any 0% contribution games before fulfilling the Playthrough Requirements (wagering requirements)."
Upon checking, on the 14[sup]th[/sup] of February, you have claimed a Deposit bonus and during your gaming session you have played a game with 0% contribution before the playthrough requirement was fulfilled.
The following 0% contribution game was played, which led to the breach of the Bonus Terms & Conditions:
Red Card
According to our Terms and Conditions your winnings have been voided and your last deposit of 30 EUR has been returned to your balance.
Please find time to also visit our Bonus and General Terms & Conditions to avoid any inconvenience in the future
The game Red Card I have only turned a few rounds to try out, what that somehow comes to bonus operation Verstos I could not imagine. I find that not correct and very unfriendly so handle and refuse to pay the winnings, for serious Provider which they imagine from themselves this is disrespectful and low.
I would like to ask the community to help me to get rid of GoWild's improper actions
Edit white color changed to black.
Well, as I see it, you have the bonus of the used that means they are in the right, be glad that they are so Kulant and give you your 30, - back
And many casinos have that if you take a bonus from which some slots may not be played, which is then also in their list as " 0% contribution " Game.
First read the rules, then take the bonus......
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
i have the following problem, on 15.02 I have withdrawn 2000 via Trustly and 1500 via Skrill, between time I verified myself there without problem. Today I get a message what my wins are canceled and withdrawals failed. There is message
Hello Andrej,
We have received your withdrawal request; however, it has been denied by our Audit Team.
Please be advised that during the Verification of your withdrawal they have noticed that our Bonus terms and Conditions were breached.
Please be reminded that: "In order to avoid Bonus abuse by building balance while playing with pending Playthrough Requirements (wagering requirements) on 0% contribution games, all players should avoid playing 0% contribution games while having an active bonus. If players fail to comply with these terms, we reserve the right to void any winnings generated, should you play on any 0% contribution games before fulfilling the Playthrough Requirements (wagering requirements)."
Upon checking, on the 14[sup]th[/sup] of February, you have claimed a Deposit bonus and during your gaming session you have played a game with 0% contribution before the playthrough requirement was fulfilled.
The following 0% contribution game was played, which led to the breach of the Bonus Terms & Conditions:
According to our Terms and Conditions your winnings have been voided and your last deposit of 30 EUR has been returned to your balance.
Please find time to also visit our Bonus and General Terms & Conditions to avoid any inconvenience in the future
The game Red Card I have only turned a few rounds to try out, what that somehow comes to bonus operation Verstos I could not imagine. I find that not correct and very unfriendly so handle and refuse to pay the winnings, for serious Provider which they imagine from themselves this is disrespectful and low.
I would like to ask the community to help me to get rid of GoWild's improper actions
Edit white color changed to black.
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
Have you read through the bonus conditions?
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
There have been several cases of this kind here. You played a slot that you should not have played with Bonus money (0% slots). According to their terms and conditions, they can cancel your bonus winnings for that. And that's what they do. Mercilessly. I'm afraid you can write off the money.
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
You broke the rules for the bonus and that's why you don't get any money
Take the 30 euros and stop playing, or play without the bonus. This is already intentional with the conditions that exactly what happened to you. And before you win again at the next casino and they have an excuse again.... Just let it be. High winnings you can not withdraw anyway because your bank reports that directly
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Liked this post:
kyosuma
Like you are not sure anymore.
You have written that you have played a few rounds.
Do you think if you now convince yourself that maybe I have played, it will be better.
That was another clever post.
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
Apart from the fact that for the casinos but absolute peanuts are. 3500 € that is deposited there but in a minute. In addition, you can be almost 100% sure as a casino that a large part of it or everything is also gambled away again
The negative advertising now brings but rather disadvantages. In the hall where I used to gamble, the operator was always happy when someone won big. 5 explorers on 2 euros. That made the rounds in a small town and the hall was full the next few weeks and the 10k was quickly more than back in it.
This post has been translated automatically
GoWild payout win in the amount of 3500 denied
Nobody has liked this post so far
Well, as I see it, you have the bonus of the used that means they are in the right, be glad that they are so Kulant and give you your 30, - back
And many casinos have that if you take a bonus from which some slots may not be played, which is then also in their list as " 0% contribution " Game.
First read the rules, then take the bonus......
This post has been translated automatically