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Casumo: Casino win is not paid out....

Topic created on 25th Oct. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,348
Flexx2911
Hey guys,

I've been reading here for a while, since I luckily made a win of 5.900 euro with Book of Legacy with a Deposit of 20 euro and 2 euro spin lol

Problem is the payout though, first it was denied to me because I have to verify my deposit credit card. Have TransferWise - there was the drama big because on the account statement must also be the KK number. I got a stamped and signed letter from TW - Verification completed. Now the payout is unprocessed since 21.10. and there is nothing - does anyone have an idea what I should do? The support there is not very helpful....

Thanks for your tips - I think I'll pay in nothing more ...

Ps: yes with 2 euro bet almost 6 TEUR to get is really awesome, had over 100 free spins at a time and really many coins...

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Klempo77
Expert
Flexx2911 wrote on 10/25/2020 at 3:05 pm

Thanks for your tips - I think I'll pay in nothing more ...

If you would have searched before your Deposit here bissen uber Casumo, you would have found so many thread where people complain about casumo

I'm sorry that it got you too

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Anonym
Flexx2911 wrote on 10/25/2020 at 3:05 PM: Hey guys,

I've been reading along here for a while now as I luckily skimmed a win of 5,900 euro with Book of Legacy with n Deposit of 20 euro and 2 euro spin lol

Problem is the payout though, first it was denied to me because I have to verify my deposit credit card. Have TransferWise - since the drama was great because on the account statement must also be the KK number. I got a stamped and signed letter from TW - Verification completed. Now the payout is unprocessed since 21.10. and there is nothing - does anyone have an idea what I should do? The support there is not very helpful....

Thanks for your tips - I think I'll pay in nothing more ...

Ps: yes with 2 euro bet almost 6 TEUR to get is really awesome, had over 100 free spins at a time and really many coins...

Is everything okay, verification is complete and your money is now transferred.Casumo need lately a little longer, but Casumo is serious and also pays out.Do not worry, the latest in the middle of the week you have your money.I play there for several years and always got my money, are just a little slow.And congratulations.

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Flexx2911
Thank you herould,

It's just a bit surreal, have paid in 3 years 2000 euros and 1800 paid out again and suddenly such a win
Just afraid that they do not want to pay out for some reason
I have not violated the terms and conditions, it was only bonus, but with bonus I never turn over two euros

As I said just have worries, but keep you up to date - thanks for the encouragement !

Greetings

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Flexx2911
Herould wrote on 25.10.2020 at 17:27
Is everything ok,Verification is complete and your money will be transferred now.Casumo need lately a little longer,but Casumo is reputable and also pays out.Don't worry,latest in the middle of the week you have your money.I play there for several years and have always gotten my money,are just a little slow.And congratulations.

You were indeed right - funny is that amounts up to 1000 euros are processed within a few hours and higher stand for days ... fits, Casumo pays out so yet - thanks again

Flexx

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