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[solved] Casino canceled my win!!!!!
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I am downright p**sed at the casino BetOriginal with which I actually never had problems😞
To my problem I had received on Friday an email bzgl a 100% bonus. So I deposited 30 € with the 100% bonus and have then also implemented it and could then pay out 380 euros Friday evening. On Saturday morning then came an email because of address proof have reacted directly and uploaded the required thing also got the CONFIRMATION. Shortly after I got an email with 20 free spins at Rise of merlin there I have won say and write 0 euros. Then I canceled my payout in the amount of 380 euros and 360 euros brought to the payout and thought playst still for 20 euros because the payout was not yet processed. Unfortunately nothing more done! So I'm there and have the 360 euros also gecanncelt and have gambled in the end I came back to 400 euros I have paid out!!! Now came today the message my player account was credited 50 euros because the maximum payout for free spins without Deposit 50 euros Beträgt????
I wrote to the chat and they said yes they could do nothing because everything would be correct???? How can this be maybe someone can help me that was money from my canceled withdrawal with which I came up at the last moment and not from free spins without deposit.
Please help me😓
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[solved] Casino canceled my win!!!!!
Nobody has liked this post so far
This post has been translated automatically
[solved] Casino canceled my win!!!!!
Nobody has liked this post so far
Well I mean if you really won 0,00€ then the OC's reasoning makes no sense.
Vllt can help you an admin here, I think Gammix booths are represented.
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[solved] Casino canceled my win!!!!!
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Lg
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[solved] Casino canceled my win!!!!!
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3 months ago there was a case where a user had won a tournament. It was 150€ and he wanted to pay out. The casino wanted to pay out first only 50€. Same reason. Is not the same case as yours, but a little hope exists. So stay relaxed and ask the GJ mods for help.
You can see everything from your player history. If you have really won 0.00 EUR, then you have a really good chance to get your money completely paid out. With a win in the free spins, I can not give you an answer, except that it depends on the casino.
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[solved] Casino canceled my win!!!!!
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Yes I really hope that there is an admin here who can help me 😔. Even have a screenshot of my bet history but can not upload here somehow 😞
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[solved] Casino canceled my win!!!!!
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You don't need to upload it. One of the mods will most likely get back to you tomorrow. You are welcome to show it to this person. But you don't have to expect an answer today, because it's Sunday.
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[solved] Casino canceled my win!!!!!
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Thank you for the quick response know me here not so well from my case then was thank God also quickly solved by Caro and I had received my money at that time at the other OC.
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[solved] Casino canceled my win!!!!!
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[solved] Casino canceled my win!!!!!
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OK thank you very much 🙂
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[solved] Casino canceled my win!!!!!
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what they allow themselves, hope caro can help you that you get your money
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[solved] Casino canceled my win!!!!!
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Yes have won zero euros and then canceled my payout from Friday evening and then continued to play but only after the free games where eh have paid 0 euros and then tell me in the chat that everything has been checked and can not do anything have now sent an email to the email address where the email came from that I can only pay out 50 euros have my screenshot reingemacht where it says o euro and have the 50 euros also on the player account on it and do not touch it until it has been checked again
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[solved] Casino canceled my win!!!!!
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Did you vill forget to cancel the bonus manually ? Some casinos leave the bonus active even if you win 0 €
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[solved] Casino canceled my win!!!!!
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Häaa that does not work at all, what should you wager from 0 euros? Yes right 0 euros so a shit, the rather scam... I have never seen that you should cancel a 0 euro bonus
Witztlos the casino lol
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[solved] Casino canceled my win!!!!!
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Yes but some casinos activate in the account yes a bonus when you start the free spins and no matter how it turns out you have to convert it by clicking or cancel it
This is rather the exception but was also just a possible clue
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