yesterday it unfortunately happened again: We still had 34x 10 EUR Paysafe cards in the system and these cards were older than 30 days and therefore 3 Euro credit was deducted from Paysafe for all cards.
Since Paysafe is now cracking down on collecting PSC codes and deducting fees after only one month, it is difficult for us to always have exactly the right number of Paysafe cards in the system that are requested by you via exchange request.
We also want to avoid that you are happy about a 10 Euro or 25 Euro PSC and then get problems because a few days later 3 Euro are deducted from your balance.
For this reason, we will pay more attention in the future not to store too many Paysafecards in the system, but to always order "fresh" from the Provider as soon as there are not enough cards left in the system.
This means that in exceptional cases you may have to wait 2-3 days for your exchange request to be processed, but you can be sure that the cards are fresh from the supplier and the shelf life is guaranteed.
We hope for your understanding
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