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Online Casinos in general: wrong gender specified

Topic created on 25th Mar. 2020 | Page: 1 of 1 | Answers: 8 | Views: 1,770
Anonym
Friends,

i've been a silent reader for a long time and now I'm turning to you with one thing.

i have registered 2-3 days ago in the Regent Casino. Have deposited there 30 euros and gambled. Today I deposited another 75 euros and won 1300 euros despite the bonus.
Now I wanted to withdraw the money and went through my personal data again for security. Everything is correct, except that I accidentally clicked female instead of male. For whatever reason

Now I'm really sweating and do not know what to do.

Just try to pay out first?
First write to customer service and see if they do not make stress?

What would you do. Would be unbelievable pity for the win and I have with the female me really just clicked. but I know that the Online Casinos like to take any excuse to refuse payouts.


lG and thanks for your tips

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Defoe
Amateur
Mistakes happen say in the chat times bescheid that you noticed it and you have unfortunately made a mistake when registering.
Do not know the casino but I'm also already at the registration the same happened with date of birth
Würds aufjedenfall regulate before the withdrawal request.

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x00NY
Elite
I would first clarify the support in chat or email, and then request a payout

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H****7
No one pays attention to that, and if you do, you act as if you never noticed

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H****1
Or simply ne sex change. Would make some certainly for 1300€.

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Steinlaus
Amateur

Hanybal21 wrote on 26.03.2020 at 02:02: Or simply ne sex change. Would make some certainly for 1300€.

In tastelessness not to be surpassed!

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x00NY
Elite
Hanybal21 wrote on 26.03.2020 at 02:02: Or simply ne sex change. Would make some certainly for 1300€.

But he could also say that he was born in the wrong body

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Quietscheentchen
Experienced
I had once accidentally misstated my date of birth by one day ... just happens when logging in ... there were no problems with the Verification or payout ... was not even noticed

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Anonym
Servus,

thank you for your answers. I told the customer service before the payout and it was changed without any problems.

Today I got the money in my account.

lg

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