I had the same with Neteller, has taken a while until I was credited the money.But immediately express a warning for the casino, is already something over.
Why is it actually annoying with the chat rum, write an email since you are usually more helped. So I do that most of the time.
I have never had such a problem with a Provider that my Deposit was not posted.
This would definitely be a reason for me not to play there anymore. Not because such a mistake can not just happen, but because there are so many other good alternatives, so I would see no reason to continue to play there of all places where there were problems.
But it's clear that they didn't do it on purpose. They want you to deposit and lose more than just 20€. Therefore, the casino will not do something like that intentionally, because they would take their own business basis with it. I rather guess that they themselves do not have much experience and they are not very smart.
I as a casino operator would have you immediately booked the 20 € on your account. Pay out you can not anyway before I give the release. So if it turned out afterwards that you lied then it would have cost me nothing because then of course there would have been no payout.
But if it turns out that you are telling the truth (which is much more likely, even with screenshots of the payment) I would have won one more customer who is satisfied with how accommodating and easy it is to solve problems with us.
I really do not understand how stupid so many casinos can proceed. So many casinos scare away the customers themselves, because of such trivial things. For example, payout delays. For what please? A player who gets his payout within a short time without any ifs and buts, who comes to play again and again as a customer
So I must really say the N1 group was and is one of the reliable so I never had problems with because my money was always in max 2 hours on Skrill and I really had some very nice hits there
What happened so far? Contacted support via mail and chat including screenshots.
By mail no answer received, by chat that I should be patient and that I should receive a mail directly the next morning of course I did not get this. The same game every day anew the next day times bla bla.... NOTHING.
Yesterday I receive a mail. With the request to deposit money to use the Welcome bonus ☺️☺️☺️
As of now supposedly being worked on...
No feedback between through no info nothing. From the chat I am kicked out as soon as I ask the question where my money remains or the chat is terminated.
And now again that was a deposit... What happens then only with a withdrawal?
Especially if it is then a little bigger...:)
And yes I stand by THIS CASINO IS FRAUD.
And no I am not referring to the entire N1 Casino group... As I said there are top casinos in this group.
Hakuchino wrote on 13/08/2021 at 15:12: I have also had no problems with the N1 group.... I'm not talking about this group in general either with Slothunter and kingbilly I'm 100% satisfied.
But what this store pulls off has nothing to do with respectability anymore and yes I am issuing a VERY CLEAR WARNING AGAINST THIS SITE!
First of all to all the people who think that I have no right to give a warning.
What happened so far? Contacted support via mail and chat including screenshots.
By mail no answer received, by chat that I should be patient and that I should receive a mail directly the next morning of course I did not get this. The same game every day anew the next day times bla bla.... NOTHING.
Yesterday I receive a mail. With the request to deposit money to use the Welcome bonus ☺️☺️☺️
As of now supposedly being worked on...
No feedback between through no info nothing. From the chat I am kicked out as soon as I ask the question where my money remains or the chat is terminated.
And now again that was a deposit... What happens then only with a withdrawal?
Especially if it is then a little bigger...:)
And yes I stand by THIS CASINO IS FRAUD.
And no I am not referring to the entire N1 Casino group... As I said there are top casinos in this group.
But to each his own then burn your money there
Then stay with those who are doing well and do not register everywhere. The people are looking here apparently on purpose nen reason to complain.
Then stay with those who are doing well and don't sign up everywhere. People here seem to be deliberately looking for a reason to complain.
I fully respect your opinion and you can have your opinion like everyone else but I do not understand what your problem with me is?
I mean what bothers you personally that I issue a warning or that I register in different casinos?
Is it not understandable if you are satisfied with a group that you then also want to give other sites of this group a chance?
Or is that now forbidden?
General If you have something to say in relation to this casino or want to share your experience ... Ok... but to all appearances you speak in general of casinos and not explicitly of the mentioned and if you comment then only defiant answers come.
But well you will have your reasons
Current status
I have not received an email, nor do I have the money in my bank account or on the site itself.
Although I have received an email. With the hint that I can use the welcome offer for my first deposit...
Humor they have...:)
I remain so a behavior does not go at all. Yes it was "only" 20 euros... Because I am careful. But the same can happen to someone who pays 100, 200 or more... And the fact is that in such a situation this person is left standing for at least a week... And we have not yet reached the end...
And yes then you have to think about how this site will behave if you win something... Serious looks different
Everyone should decide for themselves whether he visits these casinos or not but I just hope that I can save some from this mistake.
Hakuchino wrote on 08/13/2021 at 9:07 pm
I fully respect your opinion and you can have your opinion like everyone else however I don't understand what your problem is with me?
I mean what bothers you personally that I issue a warning or that I register in different casinos?
Is it not understandable if you are satisfied with a group that you then also want to give other sites of this group a chance?
Or is that now forbidden?
General If you have something to say in relation to this casino or want to share your experience ... Ok... but to all appearances you speak in general of casinos and not explicitly of the mentioned and if you comment then only defiant answers come.
But well you will have your reasons
Current status
I have not received an email, nor do I have the money in my bank account or on the site itself.
Although I have received an email. With the hint that I can use the welcome offer for my first deposit...
Humor they have...:)
I remain so a behavior does not go at all. Yes it was "only" 20 euros... Because I am careful. But the same can happen to someone who pays 100, 200 or more... And the fact is that in such a situation this person is left standing for at least a week... And we have not yet reached the end...
And yes then you have to think about how this site will behave if you win something... Serious looks different
Everyone should decide for themselves whether he visits these casinos or not but I just hope that I can save some from this mistake.
Did not want to read through it all now. Of course you can issue a warning for a casino. This should then but also have a valid reason. Yours is neither valid nor legitimate.
Didn't want to read through all of this now. Of course you can issue a warning for a casino. But this should then also have a valid reason. Yours is neither valid nor legitimate.
But I think it is also I am a very impatient person and if a casino stalls me then bye the next please
Didn't want to read through all of this now. Of course you can issue a warning for a casino. But this should then also have a valid reason. Yours is neither valid nor legitimate.
Bravo! Should you use in the future only as a copy & paste standard response...Such a thin shit every time ...not even bock to read through what, but the request is neither valid nor legitimate...makes sense
Warning of amunra
Nobody has liked this post so far
Why is it actually annoying with the chat rum, write an email since you are usually more helped. So I do that most of the time.
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
You have convinced me.
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
This would definitely be a reason for me not to play there anymore. Not because such a mistake can not just happen, but because there are so many other good alternatives, so I would see no reason to continue to play there of all places where there were problems.
But it's clear that they didn't do it on purpose. They want you to deposit and lose more than just 20€. Therefore, the casino will not do something like that intentionally, because they would take their own business basis with it. I rather guess that they themselves do not have much experience and they are not very smart.
I as a casino operator would have you immediately booked the 20 € on your account. Pay out you can not anyway before I give the release. So if it turned out afterwards that you lied then it would have cost me nothing because then of course there would have been no payout.
But if it turns out that you are telling the truth (which is much more likely, even with screenshots of the payment) I would have won one more customer who is satisfied with how accommodating and easy it is to solve problems with us.
I really do not understand how stupid so many casinos can proceed. So many casinos scare away the customers themselves, because of such trivial things. For example, payout delays. For what please? A player who gets his payout within a short time without any ifs and buts, who comes to play again and again as a customer
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
But what this store pulls off has nothing more to do with Seriosity and yes I speak a VERY CLEAR WARNING FROM THIS SITE!
First of all to all the people who think that I have no right to give a warning.
My Deposit took place on 10.08.21 at 20:01.
Today is 08/13/21
What happened so far? Contacted support via mail and chat including screenshots.
By mail no answer received, by chat that I should be patient and that I should receive a mail directly the next morning of course I did not get this. The same game every day anew the next day times bla bla.... NOTHING.
Yesterday I receive a mail. With the request to deposit money to use the Welcome bonus ☺️☺️☺️
As of now supposedly being worked on...
No feedback between through no info nothing. From the chat I am kicked out as soon as I ask the question where my money remains or the chat is terminated.
And now again that was a deposit... What happens then only with a withdrawal?
Especially if it is then a little bigger...:)
And yes I stand by THIS CASINO IS FRAUD.
And no I am not referring to the entire N1 Casino group... As I said there are top casinos in this group.
But to each his own then burn your money there
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
Then stay with those who are doing well and do not register everywhere. The people are looking here apparently on purpose nen reason to complain.
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
I fully respect your opinion and you can have your opinion like everyone else but I do not understand what your problem with me is?
I mean what bothers you personally that I issue a warning or that I register in different casinos?
Is it not understandable if you are satisfied with a group that you then also want to give other sites of this group a chance?
Or is that now forbidden?
General If you have something to say in relation to this casino or want to share your experience ... Ok... but to all appearances you speak in general of casinos and not explicitly of the mentioned and if you comment then only defiant answers come.
But well you will have your reasons
Current status
I have not received an email, nor do I have the money in my bank account or on the site itself.
Although I have received an email. With the hint that I can use the welcome offer for my first deposit...
Humor they have...:)
I remain so a behavior does not go at all. Yes it was "only" 20 euros... Because I am careful. But the same can happen to someone who pays 100, 200 or more... And the fact is that in such a situation this person is left standing for at least a week... And we have not yet reached the end...
And yes then you have to think about how this site will behave if you win something... Serious looks different
Everyone should decide for themselves whether he visits these casinos or not but I just hope that I can save some from this mistake.
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
Did not want to read through it all now. Of course you can issue a warning for a casino. This should then but also have a valid reason. Yours is neither valid nor legitimate.
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
But I think it is also I am a very impatient person and if a casino stalls me then bye the next please
This post has been translated automatically
Warning of amunra
Nobody has liked this post so far
Bravo! Should you use in the future only as a copy & paste standard response...Such a thin shit every time ...not even bock to read through what, but the request is neither valid nor legitimate...makes sense
This post has been translated automatically