Memo55 wrote on 31/03/2021 at 20:00: As I said I am not sure if it was the Duelz casino where I got locked.
You can check that. Go to Duelz and enter your password when logging in. If you have registered there, you should get a mail or the message account locked. If you are not registered, then there should be still no account available.
Memo55 wrote on 31/03/2021 at 20:00: As I said I am not sure if it was the Duelz casino where I got locked.
I know that if you can lock at wunderino no access to hyperino has more. Here it was not the case. And from them came in the direction of nothing.
Well it depends on why you have been blocked
If you now say you are an addict then they may not let you play in the casino and would have to refund your deposits if you have registered anyway with the same data
If you now but say no mood on your site block me and nothing with addiction mention then it may be that you would have been allowed to play from the license side but just because of the AGB `s not
This must be looked at more closely in each individual case but in principle I would advise everyone if he has locked himself in a casino from a group does not gamble there
how did the matter turn out here?
The same thing happened to me. Played without bonus. Account locked due to Verification process. Since 31.04 verify the
on 01.04 and 5 upload-mails was confirmed to pass the papers.
-------------Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.-----------------------
I have played at many casinos (and paid a lot of tuition) but voododreams casino has the worst verification process imaginable. Documents that other providers accepted were not accepted here. At some point the papers were ok but I am now waiting without any info already for 4 days. Is not really timely.
Because of casino group: Can be that I once played at Duelz. But if I use the Selbausschluss then not because of addiction potential but because the casino runs lousy. Do not hope that they now bag the coal won
How should a layman know which casinos belong to which group, I read only Malta and good.
raynez wrote on 04/04/2021 at 21:36: how did it turn out here?
I had the same thing happen to me. Played without bonus. Account locked due to Verification process. Verifying since 31.04 the
on 01.04 and 5 upload mails was confirmed to pass the papers.
-------------Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.-----------------------
I have played at many casinos (and paid a lot of tuition) but voododreams casino has the worst verification process imaginable. Documents that other providers accepted were not accepted here. At some point the papers were ok but I am now waiting without any info already for 4 days. Is not really timely.
Because of casino group: Can be that I once played at Duelz. But if I use the Selbausschluss then not because of addiction potential but because the casino runs lousy. Do not hope that they now bag the coal won
How should a layman know which casinos belong to which group, I read only Malta and good.
If there are any updates would be nice to report
So you can easily see by clicking on the MGA logo who belongs to whom This is usually pretty safe except for one incident recently where a user looked extra but only the company was similar from the name but that is the exception usually you drive quite well with it
As for verification the department works only from Mon-Fri and not on holidays so nothing should happen before Tuesday
As for the exclusion, it really depends on the reason you give if you only exclude yourself, there should be no problems unless you close it permanently with the note Gambling addiction (is sometimes enough if you leave room for interpretation)
gamble1 wrote on 04/04/2021 at 22:25
So you can easily tell who belongs to who by clicking on the MGA logo That's usually pretty safe except for one incident recently where a user looked extra but only the company was similar from the name but that's the exception usually you go quite well with it
As for Verification the department works only from Mon-Fri and not on holidays so nothing should happen before Tuesday
As for the exclusion, it really depends on the reason you give if you only exclude yourself, there should be no problems unless you close it permanently with the note Gambling addiction (sometimes it is enough to leave room for interpretation)
raynez wrote on 04/04/2021 at 21:36: how did it turn out here?
I had the same thing happen to me. Played without bonus. Account locked due to Verification process. Verifying since 31.04 the
on 01.04 and 5 upload-mails was confirmed to pass the papers.
-------------Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.-----------------------
I have played at many casinos (and paid a lot of tuition) but voododreams casino has the worst verification process imaginable. Documents that other providers accepted were not accepted here. At some point the papers were ok but I am now waiting without any info already for 4 days. Is not really timely.
Because of casino group: Can be that I once played at Duelz. But if I use the Selbausschluss then not because of addiction potential but because the casino runs lousy. Do not hope that they now bag the coal won
How should a layman know which casinos belong to which group, I read only Malta and good.
If there are any updates would be nice to report
Currently I am also waiting for the verification.
Thank you for your email.
Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.
Thank you for your patience.
Let's see how long it takes. On the subject of self-blocking, I have never been blocked in their partner casinos because of gambling addiction. Think times that my account at the partner casino is also only locked because of the verification. Will keep you up to date.
Voodoodreams / Account blocking upon verification
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Then they should not have let me play in the first place or not?
Should I try to have the lock lifted at deulz at least before the Verification is completed.
And I have never been verified at Duelz
I'm also not even sure if I ever played there
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Voodoodreams / Account blocking upon verification
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You'll have to see what Voodoo's T&Cs say. Normally only account closures for Gambling addiction are applied to all OCs in the group.
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Voodoodreams / Account blocking upon verification
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I know that if you can lock at wunderino no access to hyperino has more. Here it was not the case. And from them came in the direction of nothing.
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Voodoodreams / Account blocking upon verification
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You can check that. Go to Duelz and enter your password when logging in. If you have registered there, you should get a mail or the message account locked. If you are not registered, then there should be still no account available.
This post has been translated automatically
Voodoodreams / Account blocking upon verification
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Well it depends on why you have been blocked
If you now say you are an addict then they may not let you play in the casino and would have to refund your deposits if you have registered anyway with the same data
If you now but say no mood on your site block me and nothing with addiction mention then it may be that you would have been allowed to play from the license side but just because of the AGB `s not
This must be looked at more closely in each individual case but in principle I would advise everyone if he has locked himself in a casino from a group does not gamble there
This post has been translated automatically
Voodoodreams / Account blocking upon verification
Nobody has liked this post so far
The same thing happened to me. Played without bonus. Account locked due to Verification process. Since 31.04 verify the
on 01.04 and 5 upload-mails was confirmed to pass the papers.
-------------Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.-----------------------
I have played at many casinos (and paid a lot of tuition) but voododreams casino has the worst verification process imaginable. Documents that other providers accepted were not accepted here. At some point the papers were ok but I am now waiting without any info already for 4 days. Is not really timely.
Because of casino group: Can be that I once played at Duelz. But if I use the Selbausschluss then not because of addiction potential but because the casino runs lousy. Do not hope that they now bag the coal won
How should a layman know which casinos belong to which group, I read only Malta and good.
If there are any updates would be nice to report
This post has been translated automatically
Voodoodreams / Account blocking upon verification
Nobody has liked this post so far
So you can easily see by clicking on the MGA logo who belongs to whom This is usually pretty safe except for one incident recently where a user looked extra but only the company was similar from the name but that is the exception usually you drive quite well with it
As for verification the department works only from Mon-Fri and not on holidays so nothing should happen before Tuesday
As for the exclusion, it really depends on the reason you give if you only exclude yourself, there should be no problems unless you close it permanently with the note Gambling addiction (is sometimes enough if you leave room for interpretation)
This post has been translated automatically
Voodoodreams / Account blocking upon verification
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That is times ne competent answer
I'll wait then, thank you very much!
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Voodoodreams / Account blocking upon verification
Nobody has liked this post so far
Currently I am also waiting for the verification.
Thank you for your email.
Kindly be informed that all requested documents have been received and are now being reviewed.
We strive to process your documents as swiftly and diligently as possible, however, it may happen sometimes that the verification process takes a little longer than expected.
Naturally we will keep you informed by email once the verification has been completed.
Thank you for your patience.
Let's see how long it takes. On the subject of self-blocking, I have never been blocked in their partner casinos because of gambling addiction. Think times that my account at the partner casino is also only locked because of the verification. Will keep you up to date.
This post has been translated automatically
Voodoodreams / Account blocking upon verification
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The current complaint can be found here:
https://www.gamblejoe.com/forum/casinobeschwerden/voodoodreams/hilfe-voodoo-verifiziert-nichtgemeinschaftskonto-226291/#p226291
This topic has been closed
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