Topic created on 04th Jul. 2018 | Page: 2 of 3 | Answers: 22 | Views: 5,664
Anonym
Former Member
Videoslots - Question?
6th Jul. 2018, at 08:29 am CEST#11
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Hhmm ... the chat is the only thing about the store that does not fit at all to the otherwise good things.
I don't use it anymore.
Happens unfortunately often that the selection jumps by one ... since then I always go first to the battle lobby and then log in. Do not know if that is possible on mobile so.
hoersturz wrote on 04/07/2018 at 18:27: Yeah something like that is crap....
But has also happened to me. With me it was fortunately only 10 €. Stupidly, I also still occupied the last place.
Everyone who plays on a cell phone in desktop mode has to go through this....
My wife has recently also managed to get on the Max Bet button and make 3 spins á 100€ before it to much.... >:O
Marqes wrote on 05.07.2018 at 01:34: So my Tip is that you wait until the German chat is active.
There is one, I think his name is Juri or something, he is quite nice and also helps.
I think he is the only German support staff.
If Juri is the one with the curls (if I remember correctly, there is an employee photo in the upper right corner of Videoslots, right?), then he is actually very nice. And he was quick, too. And funny. And a plapperino (he continued to write even after solving the problem ).
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Anonym
Former Member
Videoslots - Question?
15th Dec. 2018, at 09:26 pm CET#17
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SevenEleven wrote on 12/15/2018 at 8:40 PM
If Juri is the one with the curls (if I remember correctly, Videoslots has an employee photo in the upper right corner, right?), then he is indeed colossally nice. And fast he was, too. And funny. And a plapperino (he continued to write even after solving the problem ).
You mean the Yordi or?
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Anonym
Former Member
Videoslots - Question?
15th Dec. 2018, at 09:49 pm CET#18
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I have so far only good experiences with the chat, German and English. That was just bad luck with the registration and I would write again and explain the case exactly.
Videoslots - Question?
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I don't use it anymore.
Happens unfortunately often that the selection jumps by one ... since then I always go first to the battle lobby and then log in. Do not know if that is possible on mobile so.
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Videoslots - Question?
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Ah your wife so...
😘
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Videoslots - Question?
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Videoslots - Question?
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Videoslots - Question?
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i have been in support Live Chat many times but always in german.... and there are several german supporters not just one...
had so far not a single bad experience with it made me has always been helped, and were also all very polite ...
so can not complain about it
because if I wanted to know something or anything else, just always ask live chat, I've been helped so far every time
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Videoslots - Question?
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If Juri is the one with the curls (if I remember correctly, there is an employee photo in the upper right corner of Videoslots, right?), then he is actually very nice. And he was quick, too. And funny. And a plapperino (he continued to write even after solving the problem ).
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Videoslots - Question?
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You mean the Yordi or?
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Videoslots - Question?
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Videoslots - Question?
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YORDI. Right. Yordi. <3 I meant him. It's almost the same as Yuri.
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Videoslots - Question?
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Haha.. Yes.. Sounds really almost the same hihi:))
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