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Online Casinos in general: Top experience with Casino 21.com (Page 2)

Topic created on 12th Feb. 2019 | Page: 2 of 4 | Answers: 36 | Views: 16,787
Anonym

Top experience with Casino 21.com

11th Aug. 2019, at 04:08 pm CEST#11
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EXTREMELY crappy casino!!!
Stecke just FULL in one of those provoked story... until even someone looks at a withdrawal request it takes up to 72 std, which are also always almost exhausted,...then although everything is verified, Deposit ecoPayz - payout EcoPayz (in other casinos partly in 1-2 std ready), here after a week, several far-fetched cancellations (and after each cancellation only REPEATEDLY wait 72 std... jajaja... so it looks namely !!!! ... ) the same game starts all over again
The day before yesterday evening finally (or so I thought) the relieving mail "Payment accepted - the money is on its way to you" ...well, you'd think so
If so much negative happens one is with each new Mail of such a Casino anyway from the front always more skeptically... and

I go the next morning again on the page, log in... and... what do I see... the withdrawal that is supposedly processed and is already on the way (!!!!!!!!!) booked back again (what I did not know at the time, however.). At the time I honestly thought of a technical error or but that they just have not set the account to 0 after the payment... BUT MY PAYMENT IS YES IMMEDIATELY ON THE WAY and has nothing to do with this still remaining 400 euro...
As I said, that was morning... no support available, nix....
ah, you know what I thought, zockste this here just for fun away, then account is also on zero, they see that you did not want to collect twice and everything is good
Couple hours later, money gone... wants to check mails again... email from 21.com:

Money could not be paid out (to my EcoPayz Master Card, which in 20 other casinos for deposits and withdrawals ALWAYS works perfectly... HERE allegedly not)

I think so... AGE, neh or Oo

BUT! EXACTLY THAT! Apparently what I just on 6 euro times per print times just so succinctly verbraten was MY MONEY

Emails have not been answered now for 24 hours

This post has been translated automatically

masstube
Experienced

Top experience with Casino 21.com

11th Aug. 2019, at 04:17 pm CEST#12
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auswerlNRW wrote on 11/08/2019 at 16:08: EXTREMELY crappy casino !!!!
Stecke just FULL in one of those provoked story... until even someone looks at a withdrawal request it takes up to 72 std, which are also always almost exhausted,...then although everything is verified, Deposit ecoPayz - payout EcoPayz (at other casinos partly in 1-2 std ready), here after a week, several far-fetched cancellations (and after each cancellation only REPEATEDLY wait 72 std... jajaja... so it looks namely !!!! ... ) the same game starts all over again
The day before yesterday evening finally (or so I thought) the relieving mail "Payment accepted - the money is on its way to you" ...well, you'd think so
If so much negative happens one is with each new Mail of such a Casino anyway from the front always more skeptically... and

I go the next morning again on the page, log in... and... what do I see... the withdrawal that is supposedly processed and is already on the way (!!!!!!!!!) booked back again (what I did not know at the time, however.). At the time I honestly thought of a technical error or but that they just have not set the account to 0 after the payment... BUT MY PAYMENT IS YES IMMEDIATELY ON THE WAY and has nothing to do with this still remaining 400 euro...
As I said, that was morning... no support available, nix....
ach, weiste what I thought, zockste this here just for fun away, then account is also on zero, they see that you did not want to collect twice and everything is good
Couple hours later, money gone... wants to check mails again... email from 21.com:

Money could not be paid out (to my EcoPayz Master Card, which in 20 other casinos for deposits and withdrawals ALWAYS works perfectly... HERE allegedly not)

I think so... AGE, neh or Oo

BUT! EXACTLY THAT! Apparently what I just on 6 euro times per print times just so succinctly verbraten was MY MONEY

On emails was not answered now for 24 hours

I can completely confirm that with the 72 hours. In 2019 have a casino that has not verified me for almost 72 hours while other providers withdrawals on e-wallets go through in minutes is just embarrassing. I hope at least that I see my money from them.

PS: Emails are not answered either. Live Chat said that it can take 72 hours but they make withdrawals on the weekend in any case *lachwaseinlabersack*

This post has been translated automatically

Kleinkariert
Expert

Top experience with Casino 21.com

11th Aug. 2019, at 11:29 pm CEST#13
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auswerlNRW wrote on 11/08/2019 at 16:08: EXTREMELY crappy casino !!!!
Stecke just FULL in one of those provoked story... until even someone looks at a withdrawal request it takes up to 72 std, which are also always almost exhausted,...then although everything is verified, Deposit ecoPayz - payout EcoPayz (at other casinos partly in 1-2 std ready), here after a week, several far-fetched cancellations (and after each cancellation only REPEATEDLY wait 72 std... jajaja... so it looks namely !!!! ... ) the same game starts all over again
The day before yesterday evening finally (or so I thought) the relieving mail "Payment accepted - the money is on its way to you" ...well, you'd think so
If so much negative happens one is with each new Mail of such a Casino anyway from the front always more skeptically... and

I go the next morning again on the page, log in... and... what do I see... the withdrawal that is supposedly processed and is already on the way (!!!!!!!!!) booked back again (what I did not know at the time, however.). At the time I honestly thought of a technical error or but that they just have not set the account to 0 after the payment... BUT MY PAYMENT IS YES IMMEDIATELY ON THE WAY and has nothing to do with this still remaining 400 euro...
As I said, that was morning... no support available, nix....
ah, you know what I thought, zockste this here just for fun away, then account is also on zero, they see that you did not want to collect twice and everything is good
Couple hours later, money gone... wants to check mails again... email from 21.com:

Money could not be paid out (to my EcoPayz Master Card, which in 20 other casinos for deposits and withdrawals ALWAYS works perfectly... HERE allegedly not)

I think so... AGE, neh or Oo

YES IT DOES! EXACTLY THAT! Apparently what I just on 6 euro times per print times just so succinctly verbraten was MY MONEY

Emails have not been answered for 24 hours now

Apart from that I would never play there. Would I like to ask what went on in you to think that it is not your money and even better to think that you did not want to double cash this casino could have taught?

Rather you were frustrated than volunteering to help the casino remove the money from the balance.

This post has been translated automatically

masstube
Experienced

Top experience with Casino 21.com

12th Aug. 2019, at 04:17 pm CEST#14
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So after 70 hours I was now verified and after the e-mail came to it was also the money within 5 minutes there.
Nevertheless, 70 hours are too long for me - money arrived but that's something.

This post has been translated automatically

Anonym

Top experience with Casino 21.com

14th Aug. 2019, at 04:11 pm CEST#15
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masstube wrote on 08/11/2019 at 16:17
I can completely confirm that with the 72 hours. In 2019, having a casino that hasn't verified me for almost 72 hours by now while other providers have withdrawals on e-wallets go through in minutes is just embarrassing. I hope at least that I see my money from them.

PS: Emails are not answered either. Live Chat said that it can take 72 hours but they do withdrawals on weekends in any case *lachwaseinlabersack*

i have not received an answer to any email until today
I give up now. Is me too much hick hack... if I have to write the MGA because of this (in my not so great English) and explain to them exactly how everything came about and why I thought "this can not be my money" (this then also still to prove), there is Christmas until I'm done

This post has been translated automatically

Anonym

Top experience with Casino 21.com

14th Aug. 2019, at 04:13 pm CEST#16
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Kleinkariert wrote on 08/11/2019 at 23:29
Aside from the fact that I would never play there. Would I like to ask what was going through your mind to think it wasn't your money and even better to think you didn't want to double cash this casino could have taught you?

Rather you were frustrated than volunteering to help the casino remove the money from the balance.

Why wouldn't you play there, it's an MGA licensed casino
And yes, I say yes, that is already in German everything hard to get across how everything has behaved and then to get that across in English... oh come on, drauf geschi****

This post has been translated automatically

Anonym

Top experience with Casino 21.com

15th Aug. 2019, at 09:35 am CEST#17
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I can't say anything negative about this casino at all!
I made my biggest win there so far and both 5k payouts were paid out without any problems. (Winning picture in my profile)
Withdrawal on a Sunday evening via Trustly, Tuesday morning confirmed and Tuesday noon already onn account!
Top! That there is no Netent, I find even positive. The site is very clearly designed, the support mega nice and fast and their actions super!

Every day the chance to win up to 350€ Bonus money with a daily free play. The bonus money must be wagered only x21, after that there is no max cashout limit, because this is a Tournament win. With free spins given for logging in or on the weekend, however, there is then a 250€ max. cashout limit, significantly more than at some other casinos.
In addition, you get 21 free spins each for Street Magic on Saturday and Sunday, if you have made a Deposit between Mon. and Fri.

The slot selection is good in my opinion, clearly some BTG slots are still missing or sometimes a few from Playngo, but you can then report the support and they add it to the wish list. As soon as enough players have requested the slots, they are added. When I started playing at 21, there was not even Danger High Voltage, after I requested it, it was there 2-3 weeks later

Even if I would search, I personally can't find anything negative currently!
You even get daily deposit Bonuses with a bunch of free spins, I even use the offer very often.

This post has been translated automatically

Kleinkariert
Expert

Top experience with Casino 21.com

15th Aug. 2019, at 12:29 pm CEST#18
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auswerlNRW wrote on 08/14/2019 at 16:13
Why would you not play there, is a MGA licensed casino
And yes, I say yes, that's already in German everything hard to rüberbringen how everything behaved and then still rüberbringen in English... oh come on, drauf geschi****


Would you play at MagicRed? There everything takes ages and the support lies to you out of laziness sometimes. But has MGA license.

The MGA license is only one factor of many (there are also other licenses where you can play), the MGA is a mediocre license and has long ceased to be a seal of trust. I'm not against you either, I also find such scams ridiculous and damaging to the industry's reputation. Wish the MGA would take strong action, but that will not happen in my lifetime.


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Dave1995

Top experience with Casino 21.com

16th Sep. 2019, at 08:59 pm CEST#19
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So I've been waiting for my Deposit for 3 hours now!

I have certainly played in 50 different casinos but I have not experienced anything like this!

And the support also takes quite a while, they really let you sit.
If I were the operator I would see that this is immediately clarified and the deposit is doubled without conditions.

This post has been translated automatically

derhungernde
Rookie

Top experience with Casino 21.com

17th Sep. 2019, at 05:41 pm CEST#20
1 Like

Liked this post: Anonym
Really nice casino 25 deposited 720 paid out. Withdrawal went even without Verification, within 48 std the money was in my account.

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