Dear StarGames_Official 😉 I know the problem. You explain it to me every time. And I still tell you again, it sucks.
I didn't come from anywhere else. I started the computer, checked emails, found the one from you, clicked and logged in. When trying to start the game the previously described error. And you just tell me every time "we check it" and Lugas is to blame 😁 ...
Then the other bummer. Due to all the fussing, suddenly my 15 free spins from the email for Lord had disappeared. As you know, the Wednesday wheel could not be opened at first 🥴
So I opened a ticket and asked. Answer came quickly, but total rubbish. Worse than copy and paste answers. Too bad that no name was given otherwise you could name the rotten egg that so a snot as help rausushaut. You should at least have competent people in the support. Already often read here from the partly catastrophic shit that one gets so served by your support. You are really the best here.
Problem far from solved, but hey I don't care. byebye
Thanks for the explanation. Whether you believe it or not is unclear to us, but after every single error message from you here we take a close look to see if we can explain what happened. In some cases our hands are tied.
If we query LUGAS, and it tells us that you are in the cooling phase, then we display that. At the same time, if such problems occur rather sporadically (only with 1-2 players on one day), then we can already claim that the error is not in our system, but you are actually in the cooling phase, or LUGAS has an error.
We will check everything again, but if nothing extraordinary comes out, then we can only apologize for the circumstances - but we can't solve it.
Thanks for the explanation. Whether you believe it or not is unclear to us, but after every single error message from you here we take a close look to see if we can explain what (happened). In some cases, after all, our hands are tied.
If we query LUGAS, and it tells us that you are in the cooling phase, then we display that. At the same time, if such problems occur rather sporadically (only with 1-2 players on one day), then we can already claim that the error is not in our system, but you are actually in the cooling phase, or LUGAS has an error.
We will check everything again, but if nothing extraordinary comes out, then we can only apologize for the circumstances - but we can't solve it.
It's already unpleasant for me to start this again and again, but it's not getting any better and I was sooo p**sed off by the theater that I had to let off steam. If you weren't StarGames, I wouldn't even care and just take my consequences. Like with BB, JP, JS. I don't even go there for free spins and that's it.
I had given you the Tip with the app. You wanted to check if there can be said problems with parallel use...?!
I will not play with you for the time being. The Risk of getting this error again and freaking out is too big for me. Razor Shark has already cost me a screen. I don't need it again.
Let me know here when you have kicked LUGAS in the ass ✌🏻
Begbie wrote on 06/12/2023 at 18:25: Nope. Only absolute morons and housewives play there.
Honestly. Have been waiting all day for your comments, there they are yes🤣. Have reckoned with something like that eh all are only care cases who play in German casinos😉
Max_Bet wrote on 12/06/2023 at 17:30:
I'm already uncomfortable with even starting this over and over again, but it's not getting any better and I was sooo disgusted with the fuss, I had to blow off steam. If you weren't StarGames, I wouldn't even care and just take my consequences. Like with BB, JP, JS. I don't even go there for free spins and that's it.
I had given you the Tip with the app. You wanted to check if there can be said problems with parallel use...?!
I will not play with you for the time being. The Risk of getting this error again and freaking out is too big for me. Razor Shark has already cost me a screen. I don't need it again.
Let me know here when you have kicked LUGAS in the ass ✌🏻
All understood and we appreciate you detailing it as well. Like I said, we'll follow up again and get back to you.
" I had tipped you off about the app. You wanted to check if there can be said problems with parallel use...?!"
Exactly, and we have also tested it internally several times - we could not reproduce it. Doesn't mean that it can never happen, or that it doesn't happen to you. But it does mean that it doesn't happen to all or most players and such edge case scenarios are difficult to debug.
Begbie wrote on 12.06.2023 at 18:25: Nope. There play only absolute morons and housewives.
Hahahaha old came the dry and good
@Max_Bet how does it come again exactly to the error with you what do you do on the day where are you logged in ? Possibly you have to kick another casino times in the A****
gamble1 wrote on 12.06.2023 at 21:18:
Hahahaha old came the dry and good
@Max_Bet how does it come again exactly to the error with you what do you do on the day where are you logged in ? Possibly you have to kick another casino times in the A****
I play nowhere else with LUGAS connection. That comes yes also still in addition. Last at LordLucky, but there were not yet connected. As I said, no matter.
StarGames experience
Liked this post:
gamble1, 
Saphira, 
Tonkabohne
Maybe they should move to Curacao and put the regulations ad acta?
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Thanks for the explanation. Whether you believe it or not is unclear to us, but after every single error message from you here we take a close look to see if we can explain what happened. In some cases our hands are tied.
If we query LUGAS, and it tells us that you are in the cooling phase, then we display that. At the same time, if such problems occur rather sporadically (only with 1-2 players on one day), then we can already claim that the error is not in our system, but you are actually in the cooling phase, or LUGAS has an error.
We will check everything again, but if nothing extraordinary comes out, then we can only apologize for the circumstances - but we can't solve it.
This post has been translated automatically
StarGames experience
Liked this post:
Langhans, 
Lionking, 
StarGames_Official, 
Tonkabohne
It's already unpleasant for me to start this again and again, but it's not getting any better and I was sooo p**sed off by the theater that I had to let off steam. If you weren't StarGames, I wouldn't even care and just take my consequences. Like with BB, JP, JS. I don't even go there for free spins and that's it.
I had given you the Tip with the app. You wanted to check if there can be said problems with parallel use...?!
I will not play with you for the time being. The Risk of getting this error again and freaking out is too big for me. Razor Shark has already cost me a screen. I don't need it again.
Let me know here when you have kicked LUGAS in the ass ✌🏻
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
I am shocked.
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Your favorite online game store? 😉
This post has been translated automatically
StarGames experience
Liked this post:
Tonkabohne
This post has been translated automatically
StarGames experience
Liked this post:
Tonkabohne
Honestly. Have been waiting all day for your comments, there they are yes🤣. Have reckoned with something like that eh all are only care cases who play in German casinos😉
This post has been translated automatically
StarGames experience
Liked this post:
Max_Bet
All understood and we appreciate you detailing it as well. Like I said, we'll follow up again and get back to you.
" I had tipped you off about the app. You wanted to check if there can be said problems with parallel use...?!"
Exactly, and we have also tested it internally several times - we could not reproduce it. Doesn't mean that it can never happen, or that it doesn't happen to you. But it does mean that it doesn't happen to all or most players and such edge case scenarios are difficult to debug.
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Hahahaha old came the dry and good
@Max_Bet how does it come again exactly to the error with you what do you do on the day where are you logged in ? Possibly you have to kick another casino times in the A****
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
I play nowhere else with LUGAS connection. That comes yes also still in addition. Last at LordLucky, but there were not yet connected. As I said, no matter.
Enlighten me times Begbie who is the fool here...
This post has been translated automatically