Online Casinos in general: StarGames down for approx. 2.5 hours? (Page 8)

This post has been translated automatically

Zockerbernd wrote on 23.05.2025 at 10:49 am: Most of those who won the day must not have deposited there for ages xD

This post has been translated automatically

Zockerbernd wrote on 23.05.2025 at 10:49 am: Yes would have simply credited €20 real money to all those who actively deposited that month without Wagering requirements, then you wouldn't have lost depositing customers like me, whose compensation wasn't even €2 because of 28 deadpsins. I deleted myself immediately afterwards. But at German casinos everyone always gets the same anyway, whether you Deposit or are inactive for years lol well they must know. Most of the people who won the day probably haven't deposited there for ages xD I won't get another cent after the promotion.

This post has been translated automatically

Zock1967 wrote on 23.05.2025 at 20:34: Well.....I have gambled with you for several years with interruptions and deposited a lot and regularly. I can even afford it and so the addiction doesn't hurt so much.
Your bonus promotions are uninteresting in my opinion.
Distributing this promotion as general compensation for all players may seem generous, but it is more likely to be interpreted as a promotional campaign resulting from the chaos.

Individual inquiries about lost free spins at the time of the disruption and the free spins that allegedly expired correctly in the background were simply rejected, even though the counter reading that was displayed afterwards cannot be correct in purely mathematical terms.
If I Deposit even sums and play BoR on 80 cents, for example, I cannot end up with an odd amount (70.62). Despite my persistence, they didn't want to go into this at all.
They even forbade me to ask any further questions.

That makes me feel slightly embarrassed. Not because of the money, but because of the manner.

You could have saved yourselves the ridiculous cash games (result 2.25 euros).

But it was a promotion that arose from the circumstances anyway.

I don't get any Cashback, cash games or other goodies worth mentioning....only the usual bonus games with 30 to 40 times the turnover, which are usually almost impossible to implement....

You can't and / or don't want individual, appropriate solutions.....

This post has been translated automatically

Zock1967 wrote on 23.05.2025 at 20:34: Well.....I have gambled with you for several years with interruptions and deposited a lot and regularly. I can even afford it and so the addiction doesn't hurt so much.
Your bonus promotions are uninteresting in my opinion.
Distributing this promotion as general compensation for all players may seem generous, but it is more likely to be interpreted as a promotional campaign resulting from the chaos.

Individual inquiries about lost free spins at the time of the disruption and the free spins that allegedly expired correctly in the background were simply rejected, even though the counter reading that was displayed afterwards cannot be correct in purely mathematical terms.
If I Deposit even sums and play BoR on 80 cents, for example, I cannot end up with an odd amount (70.62). Despite my persistence, they didn't want to go into this at all.
They even forbade me to ask any further questions.

That makes me feel slightly embarrassed. Not because of the money, but because of the manner.

You could have saved yourselves the ridiculous cash games (result 2.25 euros).

But it was a promotion that arose from the circumstances anyway.

I don't get any Cashback, cash games or other goodies worth mentioning....only the usual bonus games with 30 to 40 times the turnover, which are usually almost impossible to implement....

You can't and / or don't want individual, appropriate solutions.....

This post has been translated automatically