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Online Casinos in general: StarGames down for approx. 2.5 hours? (Page 3)

Topic created on 18th May. 2025 | Page: 3 of 9 | Answers: 121 | Views: 10,740
Wirstiwurst
Visitor
But you have to hand it to them, my payout from last night (shortly before knock out) even just arrived

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Danny0815
Rookie

Zock1967 wrote on 19.05.2025 at 14:11: I believe that the support runs via the same Provider / service provider. There are probably also "related" server connections. Otherwise, SG and Admiral are definitely commercially separate and the owners are also different companies. StarGames is owned by Greentube, i.e. Novomatic.

Admiral has belonged to Tipico since the beginning of the year.

Previously, they belonged to the Atlas Group, the parent company of Novomatic Austria.

Thanks for the information.

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DerLorax
Experienced
The currently ongoing maintenance work should be completed by 18:20, according to their website.

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Zockerbernd
Amateur
I just received an email with a 100% bonus if you Deposit and no compensation. They are so bold

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StarGames_Official
Top Member
Zockerbernd wrote on 19.05.2025 at 16:07: Just received an email with 100% bonus if you Deposit and no compensation. They are so cheeky

This is an automated campaign that we couldn't stop in the short term.

The compensation will follow as soon as all systems are stable again.

Thank you for your understanding.

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Christl84
Visitor
Why should you still play with such providers?
Completely unattractive since the change in the law.

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DerLorax
Experienced
Zockerbernd wrote on 19.05.2025 at 16:07: Just received an email with 100% bonus if you Deposit and no compensation. They are so dre


But it certainly didn't say that it was a bonus because of the failure, did it? I could imagine that this is not the compensation that the StarGames manager announced here ☺️

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StarGames_Official
Top Member
Our site is now back online - you can log in again and enjoy our games. We apologize for the delay.

We are still working on the case, so if something loads twice, please let our customer service know.

We will get back to you soon with the promised compensation.

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saschamk
Amateur
StarGames_Official wrote on 19.05.2025 at 16:29: Our site is now back online - you can log in again and enjoy our games. We apologize for the delay.

We are still working on the case, so if something loads twice, please let our customer service know.

We will get back to you soon with the promised compensation.

The "Compensation will follow as soon as all systems are stable again" has already changed to "We will get back to you SOON with the promised compensation".

So can we assume that nothing will come today?

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saschamk
Amateur
All right page down again...

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Zockerbernd
Amateur
Instead of being honest about what's really going on, it's none of the customer's business.

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Andrio8808
Visitor
The site is down again and all the money is simply gone because the site and the sink have problems and of course the whole thing will play out with false positives from the system. And in the end the money is gone, no bonus, no compensation and nothing. Everything is at StarGames and we are the idiots. Thanks StarGames really a shame for so many years as a player with you but I am totally disappointed. It doesn't get any better than this.

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Woschte
Rookie
Now you can log in visually because Oasis is not available....

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StarGames_Official
Top Member
Dear forum members,

Our websites and apps are currently affected by a DDOS attack.

Thorough investigations have revealed that no data has been accessed, leaked or compromised in any way. Our technical teams are working to restore normal operations as quickly as possible.

There may be brief interruptions to our services.

Thank you for your understanding.

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Zock1967
Rookie
I have already paid in 60 again. There are neither games nor medium and higher winning pictures. As always after a failure, you collect money again......so abnormal how it works with you....., without words...

The so-called compensation will probably be something with high Wagering requirements again. Instead, I lost real free spins and got upset.

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