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Online Casinos in general: Slotsmillion livechat with support (Page 2)

Topic created on 31st Jul. 2018 | Page: 2 of 4 | Answers: 35 | Views: 10,355
stevo11984
Amateur

Slotsmillion livechat with support

4th Mar. 2019, at 11:50 am CET#11
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Rantanplan wrote on 03/03/2019 at 23:31
Yapp, it looks the same for me too. Winnings from FreeSpins was not credited. Gave however on my inquiries, a 5 euro bonus credit.

How much had you won, if I may ask???

So this is the casino favorite of this website.... ..

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stevo11984
Amateur

Slotsmillion livechat with support

4th Mar. 2019, at 11:54 am CET#12
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Rantanplan wrote on 03/03/2019 at 23:31
Yapp, it looks the same for me too. Winnings from FreeSpins was not credited. Gave however on my inquiries, a 5 euro bonus credit.

and above all, how did you contact???

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Rantanplan
Rookie

Slotsmillion livechat with support

4th Mar. 2019, at 12:49 pm CET#13
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stevo11984 wrote on 04/03/2019 11:54 AM

and most importantly, how did you make contact???

Hi,
Made contact via Live Chat, Help - click on the dots at the bottom right.
Winnings were I think underground
But I just wrote to the support again and got the following answer:

"As compensation and their loyalty to us, I can meet them very happy with a bonus credit of €50 today"

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stevo11984
Amateur

Slotsmillion livechat with support

4th Mar. 2019, at 09:21 pm CET#14
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Rantanplan wrote on 03/04/2019 12:49 PM
Hi,
Made contact via Live Chat, Help - click on the dots at the bottom right.
Winnings were subterranean I think
But just wrote to support again and received the following reply:

"As compensation and their loyalty to us, I can meet them very happy with a bonus credit of €50 today"

Believe it... the story is still not finished even after 15 minutes of email correspondence.

I write them immediately the 30, - good 'as compensation' (LOL) good and after 3h is still nix there. What is this please for a juice store!

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Rantanplan
Rookie

Slotsmillion livechat with support

4th Mar. 2019, at 09:59 pm CET#15
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So with me, the support staff had total power ^^ DIe Guschrift came from him within 2 min.

I was also asked what I would have won in freespins (2 x 50 free spins BOD on 20 cents). My yield was simply only underground. Wins were as good as absent. In total it was only a few euros. When asked how much I would have won, I told the support around 50 euros. DIese were then also credited as a bonus. But this also shows that they did not even have a plan of how my freespins turned out.

Otherwise, I am not really satisfied with the casino. Bonus was ratzfatz played down again without noticeable wins.

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stevo11984
Amateur

Slotsmillion livechat with support

5th Mar. 2019, at 01:57 am CET#16
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Rantanplan wrote on 04/03/2019 at 21:59: So with me the support staff had total power ^^ DIe Guschrift came from Him within 2 min.

I was also asked what I would have won on freespins (2 x 50 free spins BOD on 20 cents). My yield was simply only underground. Wins were as good as absent. In total it was only a few euros. When asked how much I would have won, I told the support around 50 euros. DIese were then also credited as a bonus. But this also shows that they did not even have a plan of how my freespins turned out.

Otherwise, I am not really satisfied with the casino. Bonus was ratzfatz played down again without noticeable wins.

I have also thought about what I answer but am just ne honest skin
With 50, - is really hard to start without a win.

Had luck today with a Mega Big with 50€ bonus and 20cent stake at Reactoonz (my first) Without the I would be sure down....
After my first 3 weeks experience, it is probably almost impossible with 50, - to get what. And with 50,- you can only bet 10cent-20Cent and there must be something.
With Chilli Heat I quintupled in the 1st casino and today again on my Big 50% with 40cent bet on it.
Possibly a welcome offer from netent, which then went but imm 1st casino quick from 250 to 0

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Gaudapower
Rookie

Slotsmillion livechat with support

5th Mar. 2019, at 01:16 pm CET#17
1 Like

Liked this post: Avatar von ruhrpott ruhrpott
Hello.
So I requested a withdrawal on Thursday and it has not yet been processed although I am already verified.
And I chat they always write the same with 2 days processing time although they are already around

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ruhrpott
Expert

Slotsmillion livechat with support

5th Mar. 2019, at 02:26 pm CET#18
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I get the same answer. Yesterday evening at 18 clock requested, so far nothing happened.
Funnily enough, I get in the automatic payout email written what of within 2 days, and the chat tells within 3 days.
Slotsmillion is somehow not really fixed, it's a bit annoying, despite the fact that I blocked the payout.
Above all, I can in this regard also many messages and reports absolutely not understand where it went within an hour.

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stevo11984
Amateur

Slotsmillion livechat with support

5th Mar. 2019, at 05:17 pm CET#19
1 Like

Liked this post: Avatar von ruhrpott ruhrpott
@ Gamblejoe
Just because of this thread, you should revise the test of this website.
These are NOT individual cases.
Currently the site is even down!

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stevo11984
Amateur

Slotsmillion livechat with support

5th Mar. 2019, at 05:21 pm CET#20
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Gaudapower wrote on 05/03/2019 at 13:16: Hello.
So I requested a withdrawal on Thursday and it has not been processed until now although I am already verified.
And I chat they always write the same with 2 days processing time although they are already around

That looks to me slowly really after bankruptcy. I hope not for you!

Today new mail ZwecksSpin credit:

Good day Steve,

Thank you for your email.

We apologize for any inconvenience and that you did not receive the win from the free spins due to technical reasons.

I have forwarded this to the gaming department and hope it will be credited to you as soon as possible.

We ask for your patience in this case and hope for your understanding.

If you need further assistance, please do not hesitate to contact us again at any time.

Your SlotsMillion Customer Service.



Renal
Player satisfaction agent



PS: Yesterday the same person supposedly created the credit himself. Today it seems he can no longer do it

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