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genrix, on 6th May. 2024 at 04:37 pm CEST
Need help regarding verification at Wunderino
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I have now registered here specifically to ask you for advice.
I played last Saturday for the first time at Wunderino and also won. Allersings has probably happened to me during registration a typing error. Somehow an 8 has crept in. It is now my first name then an 8 and then my last name. When I saw that I wanted to change it but it did not work. I thought to myself that it is certainly not bad, because you can think that I have no 8 in the name.... that was probably a big mistake
Had 25euro deposited and have 900 gwonnen. I then wanted to pay out 800. On Monday then came a mail that I should verify myself. I sent all the papers and waited. Today I got a mail that I should give an explanation why my name in the casino is not identical to my name on my passport.I have written them a response with the truth
I am now really worried if they will deny me the payout because of a small typo.
What do you think? Do I have a chance to get my money?
LG Nienchen
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With Wunderino it looks rather bad.
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But I had hoped that someone there has already experienced something similar and it turned out well.
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Need help regarding verification at Wunderino
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Need help regarding verification at Wunderino
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Need help regarding verification at Wunderino
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Just wanted to give bescgeid that it looks like everything has cleared up. I have received an email that my account is now verified. I have again a payout brantragt and wait now times until it whether the money arrives.
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Then let's hope it works out, but if you have already been verified that is a good sign.
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