Arbitration board for the casino would be thePogg, vllt. there times a request/complaint submit. Then they will support you in your case. It is quite possible that your money is stuck somewhere, would not be the first Trustly case. So far, the cases have mostly arisen by themselves, but sometimes you have to help a bit.
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Warning about Gslot Casino
18th May. 2021, at 02:44 am CEST#3
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Kleinkariert wrote on 18.05.2021 at 00:03: arbitration board for the casino would be thePogg, vllt. times there a request/complaint submit. Then they will support you in your case. It's possible that your money is stuck somewhere, it wouldn't be the first Trustly case. So far, the cases have mostly arisen by themselves, but sometimes you have to help a bit.
thepogg is of course already on it. 17 days is absolutely unacceptable, no matter where the money got stuck. i paid, the money is gone from my account.
and especially how i just don't get any reasonable answers, always just "one more day, one more day, one more day", that's all
RomanPHS wrote on 05/18/2021 at 02:44 PM
thepogg is of course already on it. 17 days is absolutely unacceptable, no matter where the money got stuck. i paid, the money is gone from my account.
and especially how i just don't get any reasonable answers, always just "one more day, one more day, one more day", that's all.
You have paid, but the casino has not received their money therefore it does not matter where it got stuck. It is true that many casinos now go into prepayment because the money usually arrives at some point and the casinos receive a pending message from Trustly. But often the money is stuck in an intermediate account at Trustly and was not forwarded.
This does not justify the poor communication and the 17 days or longer, but the ignorant supporters can not write much to you except vllt. the Trustly transaction ID so you can ask yourself at Trustly. So I could ask Trustly once, but until they gave me the ID I had to discuss very long. Apparently they don't like to give it out for some reason.
So I have to say it now also times something...code has worked great...had won 25 euros...had also implemented or was in the process...had just under 300 euros after 2 hours or so on my account and suddenly was all gone...on demand in the chat it was said that a maximum of 25 euros may be won with this bonus...previous Deposit is them no matter and whether you have gewagered the amount also...something like that has happened to me in no other casino
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I deposited there on 01.05.2021 100€ via trustly. normally this goes immediately, but not this time.
now they let me wait for such a thing that should actually be clarified after a maximum of 5 minutes more than 17 days
every day only ne email " we need another day, we will get back to you "
the support always answers maximum 2 hours after i wrote to them, but apparently no one is interested in giving me my money back
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Warning about Gslot Casino
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thepogg is of course already on it. 17 days is absolutely unacceptable, no matter where the money got stuck. i paid, the money is gone from my account.
and especially how i just don't get any reasonable answers, always just "one more day, one more day, one more day", that's all
This post has been translated automatically
Warning about Gslot Casino
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You have paid, but the casino has not received their money therefore it does not matter where it got stuck. It is true that many casinos now go into prepayment because the money usually arrives at some point and the casinos receive a pending message from Trustly. But often the money is stuck in an intermediate account at Trustly and was not forwarded.
This does not justify the poor communication and the 17 days or longer, but the ignorant supporters can not write much to you except vllt. the Trustly transaction ID so you can ask yourself at Trustly. So I could ask Trustly once, but until they gave me the ID I had to discuss very long. Apparently they don't like to give it out for some reason.
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Warning about Gslot Casino
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This post has been translated automatically