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Online Casinos in general: Greentube makes arbitrary Schufa queries ?! (Page 2)

Topic created on 12th Jul. 2022 | Page: 2 of 5 | Answers: 40 | Views: 13,207
StarGames_Official
Experienced

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:29 pm CEST#11
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hustlehoff wrote on 12.07.2022 at 18:12: Why does this have to be done through a private company like Schufa? Does the gambling contract require that as well? Why is no electricity bill that is not older than 6 months to the valid identity card?

The gambling treaty regulates how often the Verification must take place. The Money Laundering Act regulates which methods are permitted for this purpose. And mainly methods are allowed where the player can be checked face-to-face (like a video call). Or methods where a previous face-to-face check is used (like SCHUFA)

It is explicitly written that documents alone are not enough to identify a person

We don't write the rules, we just follow them. So to the question "Why...?" maybe the authorities can give a better answer.

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v****t

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:29 pm CEST#12
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smoka wrote on 12/07/2022 at 14:29: Hello everyone,

have just seen at meineschufa that Greentube (maybe years ago once registered, never paid anything etc) a week ago with me a request for identity or age check

has made . Where do we get now ? Does anyone have similar experiences ?

Symphonic Solutions Limited for Greentube Malta Limited


It is best to delete the request. The problem is that it is a secret of Schufa how the score is calculated. But I think that inquiries from OC certainly do not drive the score up. Gamblers are usually not considered by banks as desirable customers.

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v****t

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:32 pm CEST#13
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StarGames_Official wrote on 12.07.2022 at 18:29
The State Gambling Treaty regulates how often Verification must take place. The Money Laundering Act regulates which methods are allowed for this. And mainly methods are allowed where the player can be checked face-to-face (like a video call). Or methods where a previous face-to-face check is used (like SCHUFA)

It is explicitly written that documents alone are not enough to identify a person

We don't write the rules, we just follow them. So to the question "Why...?" maybe the authorities can give a better answer.

Even a bank where you have a loan does not ask every year! the Schufa. ... These are already awesome rules... I find

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hustlehoff
Expert

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:44 pm CEST#14
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StarGames_Official wrote on 12.07.2022 at 18:29
The State Gambling Treaty regulates how often Verification must take place. The Money Laundering Act regulates which methods are allowed for this. And mainly methods are allowed where the player can be checked face-to-face (like a video call). Or methods where a previous face-to-face check is used (like SCHUFA)

It is explicitly written that documents alone are not enough to identify a person

We don't write the rules, we just follow them. So to the question "Why...?" maybe the authorities can give a better answer.

What happens if your credit rating is negative and you are blocked from StarGames? Is it forbidden to play with negative Schufa? Is that all in the terms and conditions?

So my Schufa is positive but Face 2 Face I have never had anything to do with Schufa? And my account exists normally with you?

That regulates the Postident or Videoident.

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DieWunderharke5000
Top Member

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:49 pm CEST#15
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This is only getting worse with this LUGAS garbage. Have now seen that BET-AT-HOME has made last week ne new request. I just logged in and then presumably agreed to the new terms. But I did not Deposit nor did I try to increase my limit there or anywhere else

And unlike previous requests for the address, it now says


Inquiry of the contracting party in case of intended gambling.


And by way of explanation

This inquiry is in connection with a gaming limit increase that you have requested. Gambling providers are obligated under the State Gambling Treaty to verify the financial standing of their customers. For this purpose, the Provider can obtain information from SCHUFA Holding AG.


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s****a

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:51 pm CEST#16
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Since when is this gambling treaty legally valid?
As I said, it's been 10 years since I had anything to do with your "predecessor" casino. How my data could be taken over no idea I have not agreed
Just hammer annually unknowingly son shit in there to have stood

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s****a

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 06:52 pm CEST#17
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Is there a central point to which one can turn to put an end to it all ? To be virtually excluded everywhere ?

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StarGames_Official
Experienced

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 07:33 pm CEST#18
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valiant wrote on 12/07/2022 at 18:32

Even a bank where you have a loan does not ask Every year! the Schufa. .. These are already awesome rules... I find

https://www.gluecksspiel-behoerde.de/de/rechtliche-rahmenbedingungen/gluecksspielstaatsvertrag

Page 15, point #5

"Allowing further participation in the game is not permitted even after the expiration of one year from the date of the last confirmation of correctness as a result of Verification by the organizer."

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StarGames_Official
Experienced

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 07:35 pm CEST#19
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smoka wrote on 12.07.2022 at 18:51: Since when is this gambling treaty legally valid?
As I said it is certainly 10 years ago that I had to do with your "predecessor" casino what. How my data could be taken over no idea I have not agreed
Simply hammer annually unknowingly son shit in there to have stood

We will contact you via Communicator to clarify this. Data was never taken over from the former Provider

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StarGames_Official
Experienced

Greentube makes arbitrary Schufa queries ?!

12th Jul. 2022, at 07:41 pm CEST#20
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hustlehoff wrote on 12.07.2022 at 18:44
What happens if the Schufa credit rating should be negative, you are then blocked by StarGames? Is it forbidden to play with negative Schufa with you? Is that all in the terms and conditions ?

So my Schufa is positive but Face 2 Face I have never had anything to do with Schufa? And my account exists normally with you?

That regulates the Postident or Videoident.

Here are the answers

1) We do not check the creditworthiness. So it has no influence on whether you can play with us or not

2) Since we do not check the credit rating, it is not in the terms and conditions. If we would check it, it would be inside of course.

3) SCHUFA does not necessarily have to perform this face-to-face Verification itself. They get this data from their partner companies that have done this. So if you have a bank account and you have been verified face-to-face with your ID, it will be passed on accordingly.

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