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Online Casinos in general: Experience payout period Rabona? (Page 3)

Topic created on 22nd Aug. 2023 | Page: 3 of 3 | Answers: 40 | Views: 2,976
roccoammo11
Expert

Bluff wrote on 24.03.2024 at 14:05:
You should keep in mind that Rabona is a casino / sports betting Provider without a German license Betano eg has the German license.

was a bit of a strange comparison that's true but there are also enough without de license that pay out instantly... next time maybe read the current experiences here beforehand and then decide whether you want to play somewhere or not. In any case, I hope he gets his win & it doesn't take too long.

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Candlelight

Bluff wrote on 24.03.2024 at 14:05:
You should keep in mind that Rabona is a casino / sports betting Provider without a German license Betano eg has the German license.

whether with or without a German license. Absolutely dubious. My account has now been blocked without giving any reason. I will probably never see my money again. The total would now be EUR 600.


Live chat always promises that customer support will contact me by email. All written by AI. Not a single mail received in 5 working days. There is no customer support, no finance department. All lies. Criminal company...professional appearance

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T0uchTheSky
Elite
Candlelight wrote on March 25th, 2024 at 2:57 pm:

whether with or without a German license. Absolutely dubious. My account has now been blocked without giving any reason. I'll probably never see my money again. The total would now be EUR 600.


Live chat always promises that customer support will contact me by email. All written by AI. Not a single mail received in 5 working days. There is no customer support, no finance department. All lies. Criminal company...professional appearance

Even if the payout sometimes takes a long time, everyone here in the forum has received their money from Rabona, even me. The problem is probably with yourself, maybe you behaved the same way in the chat as here, all scammers, I'll kick your ass if I don't get my money immediately, blah blah blah...

Edit by Julian: Font color has been adjusted

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Candlelight

roccoammo11 wrote on March 22nd, 2024 at 1:31 pm:

if you spread something like this exactly like this everywhere on the www then nobody believes you anyway...

it makes more sense to write more details here when you requested the payout, which payout method, whether verified or not, what the support says etc...
maybe you'd rather write your posts without anger in your stomach & with less emotion so that you achieve more everywhere...
please don't feel offended - we all hate waiting a long time for payouts!!! i know from experience that my first rabona payout was also difficult but i received my money!

I can prove everything.

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Candlelight

T0uchTheSky wrote on 22.03.2024 07:37:

You always get money from Rabona, even if it sometimes takes a long time. If you want the payout faster, then you would have to play somewhere else ^^

These posts gave me hope when I read them. I won't believe it until I have it in my account. I haven't received a single email from customer support in 4 days. My account did not need to be verified according to AI live chat. As soon as the Live Chat checks the request, it always says in a computer-generated style that everything has supposedly been forwarded to the responsible department. They will get back to you as soon as possible. Questions about the maximum time this process can take are ignored. The live chat never addresses the questions specifically. There are always ready-made answers that reveal nothing about the status. The answers are written in such a way that it can also mean 100 years.


Allegedly 1-3 days processing time; professional liars.

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garfield68
Elite
i also had to wait 6-7 days for my last payout from rabona (to jeton). but the money arrived without any problems.

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0asis
Hello,

i'd like to join in and tell you about my experience with Rabona / 7Stars.

First of all: I only play sports betting. That's why I can only rate this area.
I have never played games such as casino, Poker etc., which is why I can only rate sports betting.

Incidentally, I always play with "unsafe" providers WITHOUT Bonuses, because the rollover terms are often - to put it mildly - vague. I prefer not to do that.

My Rabona account has been around for quite a long time. I knew that they are not tied to OASIS and also where they got their (former?!) license from (Curacao).

Since I've been playing with 1BET for several years at a Curacao clique and have ALWAYS gotten my money out there - despite the long payout time - I tried Rabona, as they allow depositors to use PSC (1BET has not offered this for a long time).

So exactly 7 days ago I deposited 20€ via PSC and placed a good combination bet (I had previously only played there for a total of about 50€). Then won a low 4-digit amount.

On 16.05.2024 I requested a payout in the evening. After exactly 3 (WERK!) days (20.05.24), I received an email in the evening (shortly before the 3 working days expired) that my payout had been canceled.
It was completely clear to me what game was about to begin... In the chat it was claimed that I had canceled this payout, which was nonsense. It was then suggested that my IBAN was incorrect...

I then requested another €500 payout and wagered my remaining balance (ultimately unsuccessfully).
I did this because I had already written off my money.

I then contacted support and received a hypocritical reply to my cynical comment that Rabona would "coincidentally" have a system error regarding my withdrawal before the 3 working days expired: "How should I know, sir?"
Well, how was she supposed to know that Rabona was using this tactic of suddenly canceling payouts after 3 days on "pending" and then starting the whole thing again?
Maybe support could know, because ~95% of support requests are: "WHEN WILL THE PAYOUT FINALLY BE MADE?"

Well, I politely and curtly explained to her that I had carefully documented the events (including screenshots of my bets, my account balance each day, my web activity on the site, etc, so that at the end of the day Rabona can't say there was never a win or anything). I also had all the documents for the KYC procedure to hand, which I informed the support team of. I also did not place any further bets there. I also didn't contact support any further because I realize that there are some people sitting there in Bangladesh or something and selecting prefabricated answers from a manageable drop-down menu - ergo: they can't help me substantially or want to or may.

I was then told that "no Verification is necessary at the moment". OK, based on your experiences, I had a bad feeling: after another 3 days, I was expecting all the KYC stuff, including a dickpick in front of the Rabona website or 300 one-armed push-ups in 5 minutes in front of the webcam.

Status quo:
I am not verified.
Today I received an email: your withdrawal has been successfully proceeded, or something.
I saw that there were no more funds in my account. So I checked online banking to see if anything had been received.
And lo and behold:
RABONA HAS ACTUALLY PAID OUT! 500€ to the bank account.
Without further harassment, without KYC, without tricks.

I would still advise caution after all the reviews and would also make sure that I only Deposit sums that I can write off in the worst case anyway. I would keep my possible wins in the lower 4-digit range so that I don't have to be so annoyed in the event of a non-payout.

All in all very surprising, but there are already experiences like this here.

I still prefer to play on 1BET again because I "trust" them more (you know what the term "trust" means in relation to a non-regulated online betting shop ).
Nevertheless, I will probably deposit another 10 at Rabona in good time and report back if necessary.

I expected NOTHING and was pleasantly surprised. However, I wouldn't draw any conclusions from this just yet.

I have also read here and elsewhere that some people send their complete payment histories of their bank accounts to such Curacao cliques in the course of verification, even though they don't even have an imprint themselves.
The "Know-Your-Customer" should also be called "Know-Your-Betting-Provider".
I really don't see the point in making myself literally "naked" in front of a company whose managing director can't even be researched (OK, after doing some research I now at least know his name and where he comes from).


To summarize again:
- RABONA has transferred €500 to a bank account
- Total duration 7 weekdays after the win
- however, the first payout was canceled after the maximum waiting time of 3 working days
- the customer was blamed for this (chat: "You probably have a typing error in the IBAN")
- that seems very much like a stalling tactic
- Payout is limited to a maximum of €500 every 3 working days, which is cheeky
- 7 days for the payout of the win may seem fantastically short for this Provider with all the negative reviews - but it is by far the longest waiting time I have ever had with a bookie (and I have really played with many)
- not very trustworthy overall
- i wouldn't play there with larger sums or aim for larger wins (€5000+)

I hope that I have been able to help you with this experience report.

This post has been translated automatically

Lionking
Top Member

0asis wrote on 23.05.2024 at 15:02: Hello,

i'll join in here and tell you about my experience with Rabona / 7Stars.

First of all: I only play sports betting. That's why I can only rate this area.
I have never played games such as casino, Poker etc., which is why I can only rate sports betting.

Incidentally, I always play with "unsafe" providers WITHOUT Bonuses, because the rollover terms are often - to put it mildly - vague. I prefer not to do that.

My Rabona account has been around for quite a long time. I knew that they are not tied to OASIS and also where they got their (former?!) license from (Curacao).

Since I've been playing with 1BET for several years at a Curacao clique and have ALWAYS gotten my money out there - despite the long payout time - I tried Rabona, as they allow depositors to use PSC (1BET has not offered this for a long time).

So exactly 7 days ago I deposited 20€ via PSC and placed a good combination bet (I had previously only played there for a total of about 50€). Then won a low 4-digit amount.

On 16.05.2024 I requested a payout in the evening. After exactly 3 (WERK!) days (20.05.24), I received an email in the evening (shortly before the 3 working days expired) that my payout had been canceled.
It was completely clear to me what game was about to begin... In the chat it was claimed that I had canceled this payout, which was nonsense. It was then suggested that my IBAN was incorrect...

I then requested another €500 payout and wagered my remaining balance (ultimately unsuccessfully).
I did this because I had already written off my money.

I then contacted support and received a hypocritical reply to my cynical comment that Rabona would "coincidentally" have a system error regarding my withdrawal before the 3 working days expired: "How should I know, sir?"
Well, how was she supposed to know that Rabona was using this tactic of suddenly canceling payouts after 3 days on "pending" and then starting the whole thing again?
Maybe support could know, because ~95% of support requests are: "WHEN WILL THE PAYOUT FINALLY BE MADE?"

Well, I politely and curtly explained to her that I had carefully documented the events (including screenshots of my bets, my account balance each day, my web activity on the site, etc, so that at the end of the day Rabona can't say there was never a win or anything). I also had all the documents for the KYC procedure to hand, which I informed the support team of. I also did not place any further bets there. I also didn't contact support any further because I realize that there are some people sitting there in Bangladesh or something and selecting prefabricated answers from a manageable drop-down menu - ergo: they can't help me substantially or want to or may.

I was then told that "no Verification is necessary at the moment". OK, based on your experiences, I had a bad feeling: after another 3 days, I was expecting all the KYC stuff, including a dickpick in front of the Rabona website or 300 one-armed push-ups in 5 minutes in front of the webcam.

Status quo:
I am not verified.
Today I received an email: your withdrawal has been successfully proceeded, or something.
I saw that there were no more funds in my account. So I checked online banking to see if anything had been received.
And lo and behold:
RABONA HAS ACTUALLY PAID OUT! 500€ to the bank account.
Without further harassment, without KYC, without tricks.

I would still advise caution after all the reviews and would also make sure that I only Deposit sums that I can write off in the worst case anyway. I would keep my possible wins in the lower 4-digit range so that I don't have to be so annoyed in the event of a non-payout.

All in all very surprising, but there are already experiences like this here.

I still prefer to play on 1BET again because I "trust" them more (you know what the term "trust" means in relation to a non-regulated online betting shop ).
Nevertheless, I will probably deposit another 10 at Rabona in good time and report back if necessary.

I expected NOTHING and was pleasantly surprised. However, I wouldn't draw any conclusions from this just yet.

I have also read here and elsewhere that some people send their complete payment histories of their bank accounts to such Curacao cliques in the course of verification, even though they don't even have an imprint themselves.
The "Know-Your-Customer" should also be called "Know-Your-Betting-Provider".
I really don't see the point in making myself literally "naked" in front of a company whose managing director can't even be researched (OK, after doing some research I now at least know his name and where he comes from).


To summarize again:
- RABONA has transferred €500 to a bank account
- Total duration 7 weekdays after the win
- however, the first payout was canceled after the maximum waiting time of 3 working days
- the customer was blamed for this (chat: "You probably have a typing error in the IBAN")
- that seems very much like a stalling tactic
- Payout is limited to a maximum of €500 every 3 working days, which is cheeky
- 7 days for the payout of the win may seem fantastically short for this Provider with all the negative reviews - but it is by far the longest waiting time I have ever had with a bookie (and I have really played with many)
- not very trustworthy overall
- i wouldn't play there with larger sums or aim for larger wins (€5000+)

I hope that I have been able to help you with this experience report.

Thank you for your detailed report, but why did you think they would want a dickpick from a woman (I'm assuming this now, as your avatar is female)?

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Blubbo33
Elite

Lionking wrote on 23.05.2024 at 16:57:

Thank you for your detailed report, but why did you think that they would want a dickpick from a woman (I assume, since your avatar is female)?

Find yourself a girlfriend!

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Lionking
Top Member

Blubbo33 wrote on May 23rd, 2024 at 10:29 pm:

Find yourself a girlfriend!

Maybe you want to be mine?

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Andre
Top Member
Please return to the topic The detailed experience report should not be lost here

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