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HerrNoob, on 17th May. 2024 at 01:38 pm CEST
Dunder payout
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They have just sent a mail and want to have a few documents
Now I do not know for what amount to be paid out. I have answered them for what amount it should be and am now patiently waiting for the answer.
I have done 100% everything right, so they should not keep my win.
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Dunder payout
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Dunder payout
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Dunder payout
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What withdrawal amount doesn't matter, I think they want you to send documents like passport, proof of address and bank statement so that your account is verified.
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Dunder payout
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Dunder payout
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If Dunder really just doesn't pay out like that: didn't violate any bonus rules or played without a bonus, didn't Deposit from other people's bank accounts, didn't submit a fake ID for Verification, didn't get blocked at any partner casino, then the MGA will definitely rule in your favor.
I have written to Dunder again and asked for a reply. If you have time for it, I would like to ask you to follow up with Dunder again yourself, via Live Chat and / or email and ask about the reasons for the block. I can't imagine that they still won't give you any reasons.
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Dunder payout
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Dunder payout
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Today I requested 5.000€ for withdrawal, sent documents and now I'm even more nervous than usual when I win in a casino for the first time... would be great if you could give feedback as soon as something happens with you. Thanks
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Dunder payout
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Had them a letter from the tax office mitochgeladen, on which after a move my new address is recognizable.
Thanks in advance for any answers!
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Dunder payout
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